Location is great, right on the port and many dining options. Reception area was small and very busy. Though the room and bathrooms were very spacious by European standards.
The room, hall, and bathroom were not cleaned well unfortunately. Some rubbish were left on the carpet as we made our way to our room, leaving a bit of negative first impression.
The beds were clean, you can tell one was sagged and slanted to one side.
Expected some rough edges in the closet and in the corners. Overall I'd stay there again for the convenience, but only for a short time.
Traveller from Canada
Located in 1st Arrondissement, this hotel is steps from Marseille Tourism Office and Vieux Port. La Vieille Charite and …More
Our visit here was for 6 nights so we spent alot of time at this hotelMarie at the desk was very helpful. Found only a few staff knew how to speak English which is generally a problem all over France. I know it is a French speaking country but if your in the tourist business English is tops. This created problems when it came to our room rate. We ended up having to pay 25 euros more 3 nights in a row.The beds were only queen size and for a 5 star should have been more comfortable. It seemed we always had lump in the middle of the bed. The room was clean but seemed to need a really good scrubbing in the corners. Frederic who was our waiter on the 3rd floor restaurant was not the best in his customer service. He tried to send us to the 7th floor bar instead of his area. We tried to rent the Sofitel car outside the hotel but after going through all the paperwork and time found it was not charged (electric car) and would not start so we left not renting a car. Over-all because of view and location a great hotel.
Traveller from Ontario,Canada
Located in Le Pharo, this luxury hotel is within 1 mi (2 km) of Fort Saint Nicholas, Vieux Port, and Notre-Dame de la Garde …More
Great place to stay for our Marseille holiday. Only a 10 minute walk down to Vieux Port to soak up the atmosphere of the harbor, cafes, restaurant and bars. It has excellent facilities and enjoyed the pool and Spa treatments available. The hotel was quiet at night. The small fridge in rooms allowed us to keep our drinks and picnic food cool for our daily excursions. Staff were very helpful with any enquiries. Jordan was particularly helpful helping us to print off boarding passes.
Traveller from Scotland
This family-friendly Marseille hotel is located by the sea, within 1 mi (2 km) of Fort Saint Nicholas, Vieux Port, and …More
One of the greatest attractions in the city of Marseille, the Vieux Port has long been one of the most popular gathering points in Marseille. Bars and restaurants cluster along the quays, offering picturesque dining right along the water. Recent changes have made the Vieux Port even more of a pedestrian friendly experience, making the Vieux Port the perfect place for a scenic stroll.