Ratings based on 194 Verified Reviews

3.8 out of 5
69% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

It is very close to everything. Accessible.

Posted Jun 5, 2017
The rooms are nice but could use an upgrade. For the location of the hotel - it is perfect. The staff is very friendly and accommodating. Very responsive to your needs. The free breakfast is a good perk as well.
3 out of 5
by A verified traveler

Posted Nov 24, 2016 on Hotels
Poor AC, right o top of the bed,
4 out of 5
by A verified traveler

A convenient hotel

Posted Nov 14, 2016 on Hotels
A very pleasant stay.
4 out of 5
by A verified traveler

Very convenient hotel

Posted Nov 14, 2016 on Hotels
Good experience. A nice stay without problems.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 10, 2016 on Hotels
2 out of 5
by A verified traveler

Only use if no other alternative is available

Posted Dec 12, 2012
Cons: Very poor customer service.
THe staff presented a bill for consumption of minibar items even tough I never touched a single item. During checkout it took them 30 minutes to discuss and waste my time until they finally agreed this was not my issue.
2 out of 5
by A verified traveler from Belo Horizonte, Minas Gerais

Decepção

Posted Nov 16, 2017
Pros: Restaurante é bom
Cons: Manutenção e treinamento dos funcionários.
Location: Relativamente perto do Parque Ibirapuera, mas tem que ir de carro. Poucos restaurantes e lojas nas proximidades.
Ar condicionado velho, barulhento e difícil regulagem. Secador de cabelo não funciona e os funcionaram não se dispuseram a solucionar o problema. Frigobar não foi reposto nenhum dia. Solicitei 3 vezes e a recepção disse que era problema do restaurante e o restaurante disse que devia conversar na recepção. Resultado, problema não resolvido! Banheiro sem janela ou exaustor (se tinha, não funcionava).
2 out of 5
by A verified traveler from SALTILLO

INCOMODO, TUVE FRIO POCAS COBIJAS, LIMPIEZA MAL.

Posted Nov 8, 2017
Pros: SU UBICACIÓN
Cons: MANTENIMIENTO
Location: NO HAY MUCHO QUE VISITAR ALREDEDOR. NO RECOMENDABLE PARA TURISTAS
INCOMODO, MANTENIMIENTO POBRE. BLANCOS DEFICIENTES
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2017 on Hotels
4 out of 5
by Gustavo

This traveler left a rating score only Posted Sep 3, 2017 on Hotels