Outdoor pool, sun loungers
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Reviews of Real Marina Residence

4 out of 5
Real Marina Residence
Avenida 5 de Outubro 2, Olhao

Reviews

9.2

Wonderful

Rating 10 - Excellent. 347 out of 540 reviews" "
Rating 8 - Good. 158 out of 540 reviews" "
Rating 6 - Okay. 25 out of 540 reviews" "
Rating 4 - Poor. 8 out of 540 reviews" "
Rating 2 - Terrible. 2 out of 540 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elsie

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Guest Relations on Apr 10, 2024
Dear Mrs. Elsie,Thank you for choosing the Real Marina Residence and for giving your stay the maximum score.We look forward to welcome you again.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Tobiasz

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and spacious apartments, basic kitchen amenities, in a tranquil neighbourhood, would definitely stay again.
Stayed 5 nights in Mar 2024
Response from Guest Relations on Mar 19, 2024
Dear Mr. Tobias,Thank you so much for your comment and for the compliments giving to our apartments and location.We are very glad to know that you wish to return and hope to see you again soon.Best regards,Ana CruzGuest Relations

10/10 Excellent

Rachel

Stayed 7 nights in Mar 2024
Response from Guest Relations on Apr 6, 2024
Dear Mrs. Rachel,Thank you for giving the maximum score to the Real Marina Residence.We hope to welcome you again very soon.Best Regards,Ana CruzGuest Relations

6/10 Okay

Normand

Traveled with partner
Very large place , easy to walk to everything in town and central for driving anywhere in the western algarve for day trips . Towels and pillows are due for a refresh . One bathroom had a peculiar odor but the everything else was fine . Good overall value and would stay here again.
Stayed 7 nights in Mar 2024
Response from Guest Relations on Mar 12, 2024
Dear Mr Normand,Thank you very much for leaving us your feedback regarding your stay in our appartments.We are delighted that you liked the size and location of our space and that you would like to return.We apologise for any shortcomings that may have occurred during your stay and hope that you will be able to return soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Micheline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
we liked the privacy, the size of the apartment. missing washing machine and private wifi to be extra special
Stayed 3 nights in Mar 2024
Response from Guest Relations on Mar 12, 2024
Dear Mrs. Micheline,Thank you very much for leaving us your constructive comment and for mentioning that you liked the privacy of our flats.We also thank you for the top rating and hope you can return soon.Best Regards,Ana CruzGuest Relations

8/10 Good

Robert

Liked: Amenities, property conditions & facilities
Front desk staff are very helpful Next time we’ll ask for a sunset view from our apartment
Stayed 28 nights in Jan 2024
Response from Guest Relations on Feb 27, 2024
Dear Mr Robert,Thank you very much for your comment and for mentioning that you would like to return to our hotel.We appreciate your compliments and hope that you will return soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

He

Liked: Cleanliness, amenities
Everything was perfect, but we have a bad sofa bed and one of the air conditioner not working
Stayed 6 nights in Jan 2024
Response from Guest Relations on Jan 24, 2024
Dear guest,Thank you very much for your comment and the maximum score you gave us.We apologize if anything during your stay fell short of expectations and we hope to welcome you back again soon.Best Regards,Ana CruzGuest Relations

8/10 Good

Tim Earl

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location with many restaurants in walkable distance.
Stayed 13 nights in Nov 2023
Response from Guest Relations on Dec 15, 2023
Dear Mr. Tim Earl,We are really glad to know that you have enjoyed your stay at our apartments.We hope to welcome you soon again.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Clean, spacious room close to amenities.
Stayed 4 nights in Nov 2023
Response from Guest Relations on Nov 25, 2023
Dear Mr. Richard,Thank you for the maximum score and for giving your feedback regarding your stay at our apartments.We look forward to welcome you again any time soon.Best regards,Ana CruzGuest Relations

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Guest Relations on Nov 25, 2023
Dear Mr. John,Thank you for giving us the maximum score as per your stay at our apartments.We look forward to welcome you again soon.Best regards,Ana CruzGuest Relations

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was comfortable and very spacious. Decorations are simple though somewhat corporate. Reception is handled by the main hotel and was excellent.
Stayed 7 nights in Oct 2023
Response from Guest Relations on Nov 25, 2023
Dear Mr. Brian,Thank you for your feedback regarding your stay in our apartments.We appreciate all your compliments which will be shared with everyone.Best regards,Ana CruzGuest Relations

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2023
Response from Guest Relations on Nov 9, 2023
Dear Mr. Andrew,Thank you for giving us the maximum score regarding your stay at our apartments.We hope to welcome you any time soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Erik, rockland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. Great location, very quiet. Very nice gas stove top in our unit. Lots of space for a family of four adults.
Stayed 4 nights in Oct 2023
Response from Guest Relations on Nov 4, 2023
Dear Mr. Erik,We are thrilled to learn how much you have enjoyed your stay at our apartments.Thank you for the maximum score and for the compliments.We look forward to welcome you again.Best regards,Ana CruzGuest Relations

6/10 Okay

Faria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The apartment does not provide any housing services. Towels are old and fir any extra towel you have to pay, no tissue paper as well as no coffee or tea and simple things that you can use the kitchen. For us was useless to have full kitchen and we weren’t aware that those essential stuff would nit be provided. This wasn’t the first time we rented an apartment for vacation. Front desk staff are not responding to the call and the text messages. Poor experience overall!
Stayed 3 nights in Oct 2023
Response from Guest Relations on Oct 28, 2023
We're sorry to hear that your experience fell short of expectations.Our self catering accommodation has a high occupancy rate and is therefore equipped with everything necessary to offer a good stay. Our reception team provides support for the hotel, flats and external communications, so sometimes the lines can be busy, which does not mean that the customer is being neglected.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Dina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good place to start spacious, very clean close to numerous restaurants and shops markets.
Stayed 3 nights in Oct 2023
Response from Guest Relations on Oct 21, 2023
Dear Mrs Dina,Thank you very much for the maximum score and for mentioning all the aspects that pleased you the most during your stay in our flats.We look forward to seeing you again soon.Best Regards,Ana CruzGuest relations

8/10 Good

Lee Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Aug 2023
Response from Guest Relations on Aug 24, 2023
Dear Mr. Lee Anthony,We appreciate your score regarding your recent stay in our apartments.We look forward to welcome you again at the Real Marina Residence.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay here at the Marina residence. It was wonderful both times. Spacious apartment and good basic amenities in the kitchen. Good wifi. Good location within walking distance to several dining options. We used the rooftop pool too which was very good, clean, toilet and changing facilities available. All in all a good stay I’d highly recommend.
Stayed 10 nights in Jul 2023
Response from Guest Relations on Aug 5, 2023
Dear Ms. Michelle,We are extremely pleased to know that you recommend us and that you are already our loyal guest.We appreciate all your compliments, which will be shared by the team and we hope you can return very soon for another lovely stay at Real Marina Residence.Best Regards,Ana CruzGuest Relations

10/10 Excellent

A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023
Response from Guest Relations on Aug 3, 2023
Dear Guest,We are delighted to know that you enjoyed your stay and that you give us the maximum score possible.We look forward to welcome you again at the Real Marina Residence.Best Regards,Ana CruzGuest Relations

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful apartment very clan and comfortable everything needed for self catering .Marina across the way beautiful with plenty bars and restaurants.Landrette below property and new mini market being refurbished on site .
Stayed 7 nights in Jun 2023
Response from Guest Relations on Jun 22, 2023
Dear Mrs. Mary,We are delighted to know that you have enjoyed our stay and found everything you needed to enjoy the days passed in our apartments.Thank you for your compliments and for mentioning our location.We look forward to welcome you again soon at the Real Marina Residence.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful apartment, full equipped, spacious, clean, free parking, beautiful views, near Faro, Tavira and beaches
Stayed 7 nights in Jun 2023
Response from Guest Relations on Jun 14, 2023
Dear Mr. Juan, We would like to thank you for your comment and for letting us know how much you enjoyed your stay in our apartments.The Real Marina Hotel & Spa will be waiting for you.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Lan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed as a family of four for four nights at the Real Marina Residence. It was easy to check in at the hotel which is a short walk from the complex. Our apartment was clean and spacious with all the mod cons. Ample toiletries were provided and the kitchen was well equipped. We enjoyed spending time on the balcony and although we didn’t have a sea view it was still pleasant. The rooftop area with the pool and sun loungers was a highlight - the pool was smaller than average and not heated but this was not a problem in the warm sunshine. It would probably feel a little crowded with more than one family but we were always the only ones up there which was perfect. We bought a few things which were not provided - liners for the bathroom bins, washing up liquid, kitchen sponges, etc. A colander would have been useful in the kitchen but other than that we had everything we needed. We liked having a gas hob which we don’t often come across in holiday apartments. The location of the apartment is great - a short walk into town, a large supermarket, the ferry harbour, and opposite is a complex of restaurants and a small but very fun arcade. We had a wonderful stay at the Real Marina Residence and would happily return.
Stayed 4 nights in May 2023
Response from Guest Relations on Jun 6, 2023
Dear Mr. Lan,On behalf of the entire team I would like to thank him for his immense praise.We are always very happy to know that our guests enjoy their stay.Thank you for your complete description of our apartments and everything that surrounds the Real Marina Residence.We hope you can return soon and we assure you that it will be a pleasure to have you back.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Wilson

Stayed 5 nights in May 2023
Response from Guest Relations on Jun 24, 2023
Dear Mr. Wilson,On behalf of the entire Real Marina Residence team, we thank you very much for giving our apartments the maximum score possible.We look forward to welcome you again soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Dinah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residences are self catering apartments a very short walk from the hotel (where you check in). The apartment was a bit on the tired side now but clean & huge! It had air con in the lounge & bedroom & electric shutters in those rooms too. Nothing is provided in the kitchen by way of washing up liquid, dishwasher tablets, cloths etc, save for a tea towel, but there’s a Pingo or Aldi within reasonable walking distance. Close to a large selection of restaurants & bars. Ubers are easy to get hold of & if you have breakfast in the main hotel, there’s a very good choice there from the hot & cold buffet. Only 15 mins from the airport, would definitely return for a short break.
Stayed 6 nights in Apr 2023
Response from Guest Relations on Apr 29, 2023
Dear Mrs Dinah,We were very happy to receive your comment.We appreciate your sincerity and description of our flats, services in the hotel and surrounding areas.We hope you will return very soon for some more relaxing days at Real Marina Residence.Kind Regards,Ana CruzGuest relations

10/10 Excellent

Iris Cathrine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was modern and fully furnished! Ideally situated with a spacious balcony with sea views. Nothing was overlooked. Fully air conditioned with pool for two units. Will definitely be coming back to the Real Marina.
Stayed 5 nights in Apr 2023
Response from Guest Relations on Apr 22, 2023
Dear Mrs. Iris CathrineThank you very much for your comment and for the high score you gave our apartments.We appreciate your compliments and we are very happy to know that you enjoyed your stay.We look forward to your return to Real Marina Residence.Kind regards,Ana CruzGuest relations

10/10 Excellent

Amal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Everything about the hotel apartment and the area was just perfect! We had an awesome time. Thank you
Stayed 7 nights in Mar 2023
Response from Guest Relations on Apr 8, 2023
Dear Guest,We are delighted to hear that you enjoyed your stay in our apartments.It is very important for our team to receive your score and praise.Kind Regards,Ana CruzGuest Relations

10/10 Excellent

Teegan

Liked: Cleanliness, property conditions & facilities
An amazing apartment photos don’t do it justice, main desk in hotel were very helpful before, during and after the holiday when needed. Walkable into town centre which has plenty of options for cafe, restaurants and shops. Only thing I will say is that as we were in end apartment didn’t have the best view of the derelict land behind apartments but not anything to do with real marina obviously.
Stayed 4 nights in Mar 2023
Response from Guest Relations on Mar 24, 2023
Dear Guest,Thank you very much for taking the time to leave us your comment.We really appreciate the maximum score you gave our apartments and for mentioning our location and our team.We hope you will return to Real Marina Residence soon.Kind Regards,Ana CruzGuest Relations

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, we have a flat instead of just a room like a hotel.
Stayed 8 nights in Mar 2023
Response from Guest Relations on Mar 18, 2023
Dear Mr. Christopher,We are delighted to hear that you enjoyed your stay at our apartments, and we are also grateful for the maximum score you gave us.We look forward to your return to our Real Marina Residence.Best Regards,Ana CruzGuest Relations

4/10 Poor

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Shame, because it’s a great location
I already contacted hotels.com during my stay and have received a credit because the apartment was below the standard we expected.
Stayed 3 nights in Feb 2023
Response from Guest Relations on Feb 11, 2023
Dear Mrs. Karen,On behalf of the entire Real Marina Hotel & Spa team we want to apologize if you felt our apartments were less then expected.Fortunately you were able to solve your queues with the reservation platform.We sincerely hope to welcome you back, perhaps in the hotel.Best Regards,Ana CruzGuest Relations

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, check-in, convenience all were excellent. Groceries not nearby.
Stayed 13 nights in Jan 2023
Response from Guest Relations on Feb 4, 2023
Dear Mr. John,Thank you so much for you feedback, it's always a pleasure to know that our guests have enjoyed their stays and our service as well.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Chul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big unit
Response from Guest Relations on Jan 17, 2023
Dear Guest,On behalf of the entire Real Marina Residence, we thank you for your maximum score review and for the compliments.We look forward to welcome you any time soon.Best Regards,Ana CruzGuest Relations

8/10 Good

Iyabo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I, liked the hotel staff for good customer services. They met our needs without delay for instance when the initial appartment was not suitable (Stove was not working), the management changed our appartment in no time. Also the management was not relunctant to change our appartment again and gave us another opportunity to view another appartment when we found the new appartment they gave us not as big as our initial appartment. The staff were always available whenever we need their services for instance when we need them to show us how to operate the AC and TV. What we don't like about the hotel is that we are unable to use their swimming facilities because it was too cold to swim in the outdoor pool that is in the residence and we learnt bitter experience never to book hotel with outdoor swimming other than the summer season. It would have been very nice if the outdoor pool could be heated but it wasn't and therefore we learnt our lessons never to book hotel with outdoor swimmings other than their summer seasons.
Response from Guest Relations on Jan 5, 2023
Dear Guest,We sincerely appreciate your comment and the special description of the kindness and availability of our team. We all do our best to put our guests' comfort as our top priority.Unfortunately, as the apartments are a local accommodation, they only have an outdoor pool, however we have the indoor pool of our spa (with associated cost) that can be used by anyone who so desires.We hope you come back and enjoy our summer.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Tze-Scheng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge, clean rooms w/ a rooftop pool. Very quiet and great for families. Walking distance to downtown Olhao that has a many dining options.
Stayed 3 nights in Nov 2022
Response from Guest Relations on Dec 3, 2022
Dear Guest,Thank you for your kind review and for giving us the 10/10 score.We also want to thank you for the brief bur accurate description of our apartments.We will be more than happy to welcome you again at the Real Marina Residence.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so convenient. We checked in at the Real Marina Hotel and got keys for the apartment. The apartment was very spacious even for the 1 bedroom for 4. Well located in easy walking distance to lots or restaurants the market and the ferry/boat tours terminals. Enjoyed our stay at the apartment.
Stayed 7 nights in Aug 2022
Response from Guest Relations on Aug 13, 2022
Dear Mrs. Michelle, Thank you so much for given us the maximum score and for describing our service and apartments so well. We are glad that you have enjoyed our location and hope to welcome you again soon at Real Marina Residence. Best regards, Ana Cruz Guest Relations

10/10 Excellent

Nuno

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jul 2022

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service
The room was very large with a bedroom separated from the living and had a full kitchen. The view from the balcony of the ocean was good.
Stayed 3 nights in May 2022
Response from Guest Relations on Jun 11, 2022
Dear James, Thank you for your kind review. In fact our view is one of our best assets. We look forward to welcome you again at Real Marina Residence. Best Regards, Ana Cruz Guest Relations

10/10 Excellent

Amora, London

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real Marina is an absolutely amazing place to visit. They have world class facilities and offer first class customer service
Stayed 3 nights in Apr 2022
Response from Guest Experience Manager on May 8, 2022
Dear Guest, It is really gratifying to know how enjoyable your stay was and that you were pleased with our service. It is always a pleasure to know that we are able to exceed our Guests' expectations. Thank you so much for your review. We look forward to welcoming you again, hopefully soon. Kind regards, Miriam Alexandre

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation
Fantastic accommodation Great value Close to a real town of Portugal
Stayed 3 nights in Apr 2022
Response from Guest Experience Manager on Apr 10, 2022
Dear Guest, Thank you very much for your comment as well as the maximum score you assigned to our Apartments and our service. We look forward to welcoming you again soon to the Real Marina Residence. Best regards, Miriam Alexandre

10/10 Excellent

janette

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Guest Experience Manager on Mar 29, 2022
Dear Guest, Thank you very much for the maximum score you assigned to our Apartments and our service. We look forward to welcoming you again soon. Best regards, Miriam Alexandre

10/10 Excellent

Helia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to amenities. Lovely staff and apartment was great.
Stayed 7 nights in Mar 2022
Response from Guest Experience Manager on Mar 29, 2022
Dear Guest, Thank you for mentioning our location as one of our best assets. We are very happy to learn that you had such a great experience with us. We look forward to welcoming you again, hopefully soon. Kind regards, Miriam Alexandre

10/10 Excellent

Otto

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations, petfriendly wonderful rooms and service. We'll be back!
Stayed 7 nights in Dec 2021
Response from Guest Experience Manager on Jan 9, 2022
Dear Guest, We are very happy with your positive feedback and we would like to thank you for taking the time to leave us such nice words. We're very glad to learn that our apartments were to your liking, and that you plan to return. We look forward to welcoming you again, hopefully soon. Best regards, Miriam Alexandre

4/10 Poor

Claudiu-Bogdan

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2021
Response from Guest Experience Manager on Oct 31, 2021
Cher client, Nous sommes désolés que votre expérience n'a pas répondu à vos préférences. Nous travaillons tous les jours pour le bien-être de nos clients et nous espérons d'avez l'occasion de prouver notre qualité dans un proche avenir. Cordialement, Miriam Alexandre

10/10 Excellent

andy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is fab apartments big and spacious and clean
Stayed 7 nights in Oct 2021
Response from Guest Experience Manager on Oct 17, 2021
Dear Guest, We are very happy with your positive feedback and we would like to thank you for taking the time to leave us your comment. We're very glad to learn that our apartments were to your liking. We look forward to welcoming you again, hopefully soon. Best regards, Miriam Alexandre

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2020
Response from Real Experience Manager on Oct 7, 2020
Dear Guest, Thank you very much for the maximum score you assigned to our Apartments and our service. We look forward to welcoming you again soon. Best regards, Miriam Alexandre

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly staff, beautiful and convenient location....but....if you don’t like a lot of noise....not the best place...Loud people outside until 5am (because of nearby pubs)
Stayed 3 nights in Sep 2020
Response from Real Experience Manager on Oct 1, 2020
Dear Guest, Thank you for the feedback and for your constructive comments. It’s always important to know our Guests' opinion in order to maintain and improve our service every day. We are happy to learn that you enjoyed your stay with us and we look forward to welcoming you again in the near future. Kind regards, Miriam Alexandre

8/10 Good

VASCO

Traveled with family
Liked: Staff & service
Tendo em consideração que quem faz a gestão dos apartamento é um hotel de cinco estrelas as minhas expectativas iam muito altas, o apartamento tinhas muito boas áreas, dois quartos e três wc (dois em suite), no entanto tem pormenores que podem ser muito melhorados, não há detergente para a loiçã, uma ou duas pastilas para a máquina de loiça ou um simples esfregão, para estadias prolongadas compreende-se que o hóspede possa ter de adquirir, ams à semelhança do champõ, sabonete, forma de lavar a loiça num apartamento também é um "must have", de resto pouco a assinalar
Stayed 2 nights in Jun 2020
Response from Real Experience Manager on Jul 5, 2020
Caro Hóspede, Muito lhe agradecemos os seus comentários que contribuem para a melhoria contínua do nosso serviço. Lamentamos que a sua estadia não tenha sido a experiência perfeita que procuramos oferecer aos nossos Hóspedes. Gostaríamos de esclarecer que, de acordo com a sua designação legal de alojamento local, a prestação de determinados serviços não está incluída. Porém, gostaríamos de lhe garantir que os seus comentários serão tidos em conta e tudo faremos para melhorar. Melhores cumprimentos, Miriam Alexandre

10/10 Excellent

Lidia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Real Experience Manager on Feb 12, 2020
Dear Guest, Thank you very much for the maximum score you assigned to our Apartments. We look forward to welcoming you again soon. Best regards, Miriam Alexandre

10/10 Excellent

JayC, Atl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I’ve ever stayed in. If I could live there, I probably would. 100% satisfied, definitely recommend! Will be back.
Stayed 11 nights in Nov 2019
Response from Real Experience Manager on Dec 9, 2019
Dear Guest, Thank you very much for your comment as well as the maximum score you assigned to our Apartments. We look forward to welcoming you again soon. Best regards, Miriam Alexandre

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Top class value for money. Great location and super apartment.
Stayed 7 nights in Oct 2019
Response from Real Experience Manager on Nov 18, 2019
Dear Guest, We were delighted with your comments regarding our Apartments. Thank you for taking the time to leave us such a kind review. We will let our team know your opinion. We hope to see you again at the Real Marina Residence in the near future. Kind Regards, Miriam Alexandre

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Real Experience Manager on Nov 18, 2019
Dear Guest, Thank you very much for the maximum score you assigned to our apartments and our service. We look forward to welcoming you again soon at the Real Marina Hotel & Spa. Best regards, Miriam Alexandre

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
Real Marina (and Olhao in general) is simply great for getting away from it all. My biggest complaint is that the rooftop pools are neglected when it comes to cleaning. Also, don't make my mistake bringing a PS4/Xbone because you're gonna have a bad time trying to connect to the Internet. Finally, I'm not a beer snob but the beer variety at the pool is a bit lacking.
Stayed 6 nights in Sep 2019
Response from Real Experience Manager on Nov 18, 2019
Dear Guest, We are very happy to know that you've had a thoroughly enjoyable stay with us. Please be assured that all of your comments and suggestions will be taken into consideration and that we will do our utmost to improve wherever we can. Thank you so much for your review and we look forward to welcoming you again, hopefully soon. Kind regards, Miriam Alexandre