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Reviews of Mastinell Cava & Boutique Hotel by Olivia Hotels Collection

5 out of 5
Mastinell Cava & Boutique Hotel by Olivia Hotels Collection
Ctra. Vilafranca a Sant Martí Sarroca, km. 0.5, Vilafranca del Penedes

Reviews

9.8

Exceptional

Rating 10 - Excellent. 89 out of 104 reviews" "
Rating 8 - Good. 13 out of 104 reviews" "
Rating 6 - Okay. 1 out of 104 reviews" "
Rating 4 - Poor. 0 out of 104 reviews" "
Rating 2 - Terrible. 1 out of 104 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic. Welcomed by josep when we arrived with a glass of cava.
Stayed 2 nights in Feb 2024
Response from Miriam Chica Directora Cava & Hotel Mastinell on Mar 6, 2024
Dear Stuart,We sincerely appreciate your excellent rating and kind comments about your experience at Cava & Hotel Mastinell. We are delighted to hear that our staff lived up to your expectations and that you felt welcomed upon arrival with a complimentary glass of cava.At Cava & Hotel Mastinell, we strive to provide exceptional service and create special moments for our guests. Your praises will be conveyed to our team, especially to Josep. They will be thrilled to know that their efforts contributed to making your stay memorable.It is an honor for us to have played a part in ensuring your experience was enjoyable. We look forward to welcoming you again and providing more positive experiences in the future.Best regards,Miriam ChicaDirector of Cava & Hotel Mastinell

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not a warm, welcoming place.
Found this hotel to be way too quiet and not very interested in ensuring guests have an entertaining stay. Some details were wonderful, but often felt like we were all alone. If we wanted a drink at the pool, we had to come find someone, and then once we got one drink, no one followed up. I felt bad asking for anything. There was one woman at the front desk that was friendly and helpful, but even she didn’t have any recommendations for things to do in the area when we asked. We couldn’t event do a wine tasting here, on a winery. Beautiful space but would not recommend because the warmth in the service was lacking.
Stayed 2 nights in May 2023
Response from Noemí Benito on Jun 5, 2023
Dear Client,We are very sorry that your experience did not meet your expectations. We appreciate that you let us know in detail the reasons that caused your dissatisfaction so that we can work and improve these aspects starting today. Our pool does not have a bar service on site due to the size of the hotel, but it does have the same on request, in any case we will study how to improve this service. As for the information at reception, it is strange to us because the area offers multiple activities and our staff is trained to be able to inform them. For this reason, we believe that it is something specific and we apologize for it. We will try to figure out how to improve it.Best regards,Noemí BenitoHotel Manager

8/10 Good

Alvin

Stayed 1 night in Apr 2023
Response from Noemí Benito Hotel Manager on May 16, 2023
Dear Alvin,Thank you very much for sharing your opinion with the rest of the travellers. We are looking forward to welcome you again in our hotel.Best regards,Noemi Benito

10/10 Excellent

Alessandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent building, fantastic breakfast
Response from Noemi Benito Hotel Manager on Nov 6, 2022
Dear Alessandra,Thank you very much for sharing your experience in Cava&Hotel Mas Tinell. We are delighted to know that you had such a lovely experience in our hotel. We look forward to welcome you again in the future.Best wishes,

10/10 Excellent

oscar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and spectacular place. The rooms are very romantic and comfortable. The service is very personal and welcoming. High regards to Andrea, Carla, and Luis for making us feel at home. Did the wine and cava tour with Nico, that introduced me to a great cava to take back home. Can't wait to come back.
Stayed 2 nights in Sep 2022
Response from Noemí Benito on Sep 18, 2022
Dear Oscar,Thank you very much for sharing your opinion in Expedia. We are very delighted to know that you had such a nice experience in our hotel, our team goes out of their way to give the best experience to our guests. We will let our team know that your experience lived up to your expectations. We look forward to welcome you again in our hotel in the next future. Best wishes,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property. Outstanding service. The amenities and the rooms of the hotel are incredible. You must stay here on your way to Barcelona
Stayed 1 night in Jan 2022
Response from CAVA & HOTEL MASTINELL on Jan 30, 2022
Dear Customer, We greatly appreciate your time taken to write this fantastic comment. All Mastinell team work daily for our continuous improvement, and we are pleased that we have lived up your expectations. We hope to be able to serve you very soon again at Cava & Hotel Mastinell. Receive a cordial greeting. Cava & Hotel Mastinell

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Stayed 1 night in Jan 2022

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Architecture is really interesting, the wine tour made me look at Cava in a whole new way and the breakfast is excellent and substantial after a busy evening drinking wine! The pool is a lovely extra touch.
Stayed 1 night in Dec 2021

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Fabulous hotel and the service was excellent Good tour of the cellar and evening meal superb Excellent value
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Beautiful quiet property with charming well thought out rooms, great client attention, super interesting wine tour and wonderful dining experience.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique property set among a combination of vineyards and at a distance industrial complexes. The design of the building is extraordinary. We chose a large suite that was very well appointed. A few constructive comments are; the room lacks lighting at night, the only pillows available are foam non allergenic and the one sitting space the sofa is curved and not very comfortable. That said, the staff in particular Carla is outstanding, friendly and helpful. The Proprty is quiet, the parking is easy. The caves and Cava production are on site. A good stay.
Stayed 1 night in Jan 2020

10/10 Excellent

Montse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mas Tinell a great place for a relaxing weekend
The stay was fantastic. Everybody extremely friendly and helpful. The massage was great
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing! I wish our stay was longer. I highly recommend eating dinner in their restaurant as well as doing the Cava tour onsite. This hotel will not disappoint!
Stayed 1 night in Jul 2019
Response from CH Mastinell on Jul 23, 2019
Thank you very much for your comments. It is a pleasure for us to recieve reviews like this one. I'm really glad that you enjoyed your stay with us and hope to see you back again soon. Recieve my best regards Victoria Sanchez General manager, Cava&Hotel Mastinell

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, room was a incredible, wound recommend to anyone. Also recommend the Cava tour.
Stayed 2 nights in Jul 2019
Response from Cava&hotel Matinell on Jul 12, 2019
Thank you very much for your comments. It is a pleasure to know that you will recomend us after your stay with us in Mastinell, this means that we achieved our main goal. I hope to see you back again in a near future to have again a lovely experience. Recieve my best regards Victoria Sanchez General Manager - Cava&Hotel Mastinell

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Countryside Paradise
I loved this hotel, it is the perfect blend of sophistication and relaxed atmosphere. The staff are very helpful and friendly. The hotel is clean as a whistle and has a small but very comfortable swimming pool. The hotel also has a great hiking trail that will take you in the vineyards and the top of a summet with fantastic views. The hotel is within walking distance of a village town, perfect for afternoon espresso or glass of wine/cava. I recommend L'Angelus Bar a Vin in town(Vilafranca del Penedes). This is a new bar and they have a completely committed staff to organic wines and farm to table tapas. You can sit outside in the square and the shadow of a beautiful church. I also recommend Torres winery just down the road from this hotel. It has beautiful architecture and one of the best wine tours I have ever taken. I strongly recommend the five wine tour and a taxi:). Enjoy!
Stayed 2 nights in May 2019
Response from Victoria Sanchez on Jun 12, 2019
Good afternoon Mr. David, It's a great pleasure to recieve a review like this one. We hope we can see you again in Vilafranca to enjoy a new visit with us in Mastinell. Recieve my best regards, Victoria Sanchez General Manager, Cava&Hotel Mastinell

10/10 Excellent

Randy, Fargo, ND

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Mastinell was a very nice property, located in a quiet area just outside of Villafranca del Penedes, within walking distance of the town. Has access to some nice walking trails as well. Located very close to other wineries if you wish to visit. Restaurant food and wines were very good and the staff had plenty of recommendations for other restaurants and or tours. We visited in May so it was cooler and rainy some days and the pool area was not open.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provides a true luxury experience and the property delivers as well. The building itself is exquisite - the rooms are divine. For the bathtub alone, I would recommend this facility. We dined in the restaurant and were equally as pleased. A lovely hotel!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE, LOVE, LOVE...
This is an absolutely must try when in the Penèdes region. Cannot say enough about the place, the service, the area and the food and wine.
Stayed 1 night in Oct 2018

10/10 Excellent

Beverly, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique Gem in Cava country!
Had an amazing time at The Cava & Mastinell hotel. The design of the hotel was amazing. The food delicious and the Cava out of the world.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cava Hotel - Excellent
This was our little treat of the holiday - and it was certainly a treat we felt like royalty for our two night stay. All the staff were attentive and polite. The rooms were quirky and comfortable. The food in the restaurant was very tasty and the little touches, like a morning chat with the hotel manager, made us feel very welcome
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cavas paradise!
Everything was just amazing! We where through of lot of cava tasting and tours, but Mastinells was the best!
Stayed 2 nights in Jun 2018

10/10 Excellent

Maher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

lance, nyc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel, amazing grounds, amazing staff, and amazing restaurant. Everyone was friendly helpful and knowledgeable. Not to mention the 7 course gastronomic dinner was an amazing addition!
Stayed 1 night in Aug 2017

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Getaway
Beautiful, small boutique hotel in Penedes wine region. Welcoming, helpful staff took care of all of our needs. Had the good fortune to be in area during Taste Cava in neighboring town, but could have stayed in our suite during the entire 3 day stay! Property has a Cava and worth the tour offered. Close to Torres winery and other cavas and a short drive from Barcelona. Highly recommend.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest staff!
Beautiful hotel, VERY friendly and helpful staff.

10/10 Excellent

Kyle, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great service, a gem outside of Bar
If you go to Penedes, stay here! The staff is amazing, the Cava tour is great, complimentary cava during your stay. We tried every type they had, and it was all on the house. Hotel is quiet, comfortable, and the breakfast is very good. Best hotel in the area. Its shows that they want you to enjoy your stay, rather than trying to nickle-and-dime you on every little thing.

10/10 Excellent

Jana, Vail, co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool hotel!
By far the BEST hotel we stayed in on our trip to Spain. Such a cool thoughtful design inside and out. The breakfast was great. The staff, especially the general manager Maebel, were wonderful. They were caring, attentive and professional. We want to make this a destination and stay for a week next time.

10/10 Excellent

Erin, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at the Hotel Cava Mastinell
The Hotel Cava Mastinell exceeded our expectations. The staff were friendly and helpful and the setting beautiful and relaxing. We took the guided tour of the winery and learned about how cava is made. We also rented bikes from the hotel (complete with GPS systems) and biked through vineyards and olive groves to a castle. The restaurant was outstanding - 22 euro a person for a fantastic three course dinner paired with their delicious wines. Highly recommended.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room facing main entrance and totally cannot open shade when dark for can be seen clearly what's doing in room from outside during evening and night time.

10/10 Excellent

Jen, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy in Penedas
The nicest hotel we've stayed at in a very long time! The service was amazing, the GM greeted us at the door with a "welcome home" and a glass of Cava to enjoy during check-in. The food in the restaurant for both dinner and breakfast were over the top good too. We would highly recommend this hotel to anyone visiting the area.

10/10 Excellent

Daniel, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we could stay forever!
Great place for a relaxing getaway. Beautiful, funky hotel. We had a great bike ride through the vineyards exploring.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Take the tour of the winery, well worth it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
attention to detail in modern luxury
What a beautiful hotel! I only wish that I was there in the summer to see it all lush and green. We had a fabulous valentine's day stay at the hotel. We got to our room to find our bed and tub covered in rose petals and special treats (bottle of cava on ice, macaroons, chocolates) would magically appear every time we left the room! Make sure you eat at the En Rima restaurant downstairs - what a steal!!! great price for a fabulous meal. We were lucky enough to get a private cava tour (arrange ahead of time) and tasting and it was really interesting to see the more modern approach to cava making compared to the older sites we visited. The shower and tub was just wonderful! I wish we had more time to just relax and hang out there. Also breakfast the next morning was perfect! Everything plated and served was a nice change over the usually buffet with sneeze guard - make sure you try their fresh juices!

10/10 Excellent

Sharon, Portland, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The treat of our trip!
Began our first trip to Spain at this stunning small hotel in Vilafranca. We doubt there's a more beautiful and comfortable hotel elsewhere! Only 12 rooms, but each has a Gaudi-inspired window looking out over the vineyards. The Mastinell cava and wines are exceptional and theres a complimentary bottle of the cava waiting chilled in your room. A wonderful breakfast awaits you each morning in their pretty restaurant. We had the chefs choice dinner one evening and it may be the best we've had in Spain. Its a short walk into town for tapas or other meals. The staff is uniformly great!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than five stars!
Amazing, exemplary service, even better than the Four Seasons. Great location.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location and Sleek Design
We stayed for 2 nights last month and the staff were fabulous, the room was fabulous, attention to detail fabulous the restaurant was excellent value and really pleasant. On the first night the restaurant was closed (Monday), and were had a picnic on the terrace with glasses and plates kindly supplied. Views over the vines and proximity to larger but not necessarily better cava houses perfect. The cava is very good and the staff faultless.

10/10 Excellent

mark, sonoma, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Architecturally beautiful...excellent cuisine
The service is exceptional, the room was super but to restaurant is a treasure.

10/10 Excellent

Rf, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spain
Amazing

10/10 Excellent

Pauline, Abu dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 STAR
Excellent hotel with amazing service. The food was superb and amazing value for money. The dinner and breakfast courses went on and on.......... Beautiful rooms with spectacular views ideal location to your Penedes. We cannot wait to return.

10/10 Excellent

John, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
We travelled with friends and booked this hotel for one night only. It would be nice to stay there for longer. It's a beautiful hotel, great design, very comfortable room and an excellent food (breakfast and dinner). Very interesting tour of cava making that increased our appreciation of cava.

10/10 Excellent

David, Columbus, Oh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly the nicest hotel I've ever stayed in
The Layout of the hotel and rooms were absolutely gorgeous. The land surrounding is also breathtaking. We had dinner here and it was probably the best meal I have ever eaten. The cooking is all done in front of you and it is very cool. The servers were friendly, the food was amazing. We also took the tour and it was a lot of fun. Their cava was delicious and the staff was very knowledgable about what each was and how it was made. It is an expensive hotel, but very worth the money. My wife and I stayed only night but we wished we could have stayed a few more. Can't say enough positive things about this place. Overall, quite simply one of the best hotel experiences I have ever had, if not the best. We will definitely go back

10/10 Excellent

Allison, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure Luxury!
During our visit to Vilafranca del Penedes, we stayed at Hotel Mastinell. The newly opened hotel is absolutely beautiful. There are 12 spacious rooms, each looking out through a window resembling the bottom of a cava bottle with wonderful vineyard views. The hotel offers a cava tour and will help schedule other wine/cava tours in the area. The breakfast was delicious (not a buffet, but it has several courses) and the lunch was one of the best meals we had in Penedes.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room
How beautiful to wake up looking onto the vineyard. Staff incredibly friendly and helpful for the most part.

8/10 Good

richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from mp on Aug 28, 2023
Dear Richard.We would like to thank you for sharing your experience on Booking following your stay at the Cava & Hotel Mastinell. We do all our best to give the customer a great service, and we are happy to know that you could experience that! We are looking forward to welcoming you back soon. Best regards, Miquel Peña General Manager

10/10 Excellent

Ingo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Herzlicher Service. Trotz der sehr modernen Architektur sehr gemütlich. Hervorragendes Essen zu fairen Preisen. Kinderfreundlich. Hervorragender Cava.
Stayed 2 nights in Aug 2023
Response from mp on Aug 21, 2023
Lieber IngoWir möchten uns bei Ihnen dafür bedanken, dass Sie Ihre hervorragenden Buchungserfahrungen nach Ihrem Aufenthalt im Cava & Hotel Mastinell mit uns geteilt haben. Wir geben unser Bestes, um dem Kunden einen tollen Service zu bieten, und wir freuen uns, dass Sie das erleben konnten! Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen.Beste grüße,Miquel PeñaGeneral Manager

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heerlijk hotel, schitterend ingericht met fantastisch personeel en heerlijk culinair eten. Lekker kleinschalig en rustig met maar iets van 10 kamers.
Stayed 1 night in Aug 2023
Response from mp on Aug 17, 2023
Beste NickWe willen u bedanken voor het delen van uw uitstekende ervaring op Booking na uw verblijf in Cava & Hotel Mastinell. We doen er alles aan om de klant een geweldige service te bieden, en we zijn blij om te weten dat je dat hebt kunnen ervaren! We kijken ernaar uit u binnenkort weer te verwelkomen.Hartelijke groeten,Miquel PenaAlgemeen directeur