Ratings based on 200 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Relaxing enjoyable stay

Posted Nov 6, 2017
Pros: Facilities, quality and size of accommodation, helpful and hard waorking staff
Cons: One of the outdoor swimming pools could have warm water in it for the autumn and spring months
Location: Excellent surroundings and plenty of restaurants in the marina, several golf courses closeby
High quality accommodation, excellent staff, good facilities and large accommodation size. Ideal for families. Regular shuttle to marina (wide variety of good quality restaurants in the marina) which is also walking dit ce (30 mins) away.
Comment from Hotel Management
Nov 8, 2017 by general manager, Hotel Management
Dear Guest, We are thrilled you had a relaxing and comfortable stay at our resort and very much look forward to welcoming you back again soon. Kind regards, Dinis Pires /gm
5 out of 5
Recommended
for Everyone
by A verified traveler

Quaity hotel

Posted Nov 3, 2017
Pros:
Cons: Better WifFi in the rooms.
Visited in October for a 3 night break. We received a warm welcome from the staff and were shown immediately to our accommodation. A very well presented 2 bedroom apartment with fully equipped kitchen and spacious rooms. Our booking included breakfast which was very nice if not legendary, as described by the hotel. There is a free shuttle to/from the Marina which is 5 minutes away. The Rubi bar is a nice place to end your day with a good selection of drinks and bar snacks. The swimming pools were very clean and there were plenty of sun beds and towels.
Comment from Hotel Management
Nov 3, 2017 by general manager, Hotel Management
Dear Guest, We are trust you had a comfortable and relaxing stay at our resort and hope to welcome you back again soon. Kind regards, Dinis Pires /gm
5 out of 5
Recommended
for Couples
by A verified traveler from u.k.

Quality apartment

Posted Oct 31, 2017
Pros: Spacious, cleanliness
Cons: It was hard to find initially
we Loved this apartment. It had everything we needed. Lots of space inside and outside. The resort looked nice but we only stayed one night so we didn’t use any if the facilities.parking underground was good and WiFi was included. We even had a bottle of wine in our room
Comment from Hotel Management
Nov 2, 2017 by general manager, Hotel Management
Dear Guest, Thank you for staying at the Cascatas apartments and sharing your feedback. We hope you will return for a longer holiday and look forward to welcoming you back. Kind regards, Dinis Pires /gm
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex

Tranquil

Posted Oct 22, 2017
Pros: It's location and the staff, I like to see the familiar faces.
Cons: Nothing major as they try to keep to a standard.
Location: The location is pretty and the marina isn't too far away if you want to dine off site. There are excursions if you want to be active.
I needed a little me time and this was a great place to spend it as always. It was my 3rd visit this year and I was pleased that the weather was so warm and dry as that hasn't always been the case in October. Depending upon the apartment you request it can be busy/noisy or as quiet as you'd like.
Comment from Hotel Management
Oct 27, 2017 by general manager, Hotel Management
Dear Guest, Thank you so much for your loyalty and enthusiastic feedback. We hope to continue deserving your preference and trust on your future trips to Vilamoura. Kind regards, Dinis Pires General Manager
5 out of 5
Recommended
for Families
by A verified traveler from The Shire

Perfect location

Posted Oct 17, 2017
First overseas family holiday and it was perfect. The reception staff were so helpful and nothing was to much to ask. Fab hotel transfers to the beach and Marina throughout the day. House Keeping excellent, apartment spotless. Swimming pools were on the slightly refreshing side but didn't seem to deter our kids from using them and again they were immaculate. Would definitely return! Thank you for an excellent stay.
Comment from Hotel Management
Oct 17, 2017 by general manager, Hotel Management
Dear Guest, We are thrilled you enjoyed your first family holiday overseas at our resort, and very much look forward to welcoming you back to the perfect location again soon. Kind regards, Dinis Pires general manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sussex

Very spacious excellent facilities Good location

Posted Oct 16, 2017
A great mini break - loved it Friendly staff Clean and great facilities Well equipped suites
Comment from Hotel Management
Oct 19, 2017 by general manager, Hotel Management
Dear Guest, We are delighted you enjoyed your mini break at our resort and hope you will visit again soon. Kind regards, Dinis Pires /gm
5 out of 5
Recommended
for Everyone
by A verified traveler from Cavan Ireland

Excellent hotel

Posted Oct 13, 2017
We had a lovely stay ,staff extremely helpful nothing was ever a problem . Excellent facilities ,highly recommend to anyone 😀
Comment from Hotel Management
Oct 17, 2017 by general manager, Hotel Management
Dear Guest, Thank you so much for the excellent rating and feedback. It was our pleasure to serve you and we look forward to seeing you back again soon. Kind regards, Dinis Pires/ gm
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Gorgeous

Posted Oct 10, 2017
Beautiful hotel, staff were very attentive and helped us with restaurant bookings and suggestions
Comment from Hotel Management
Oct 10, 2017 by general manager, Hotel Management
Dear Guest, Thank you so much for the top rating and kind comments. We are thrilled you enjoyed our hospitality and look forward to your return. Kind regards, Dinis Pires general manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Home from home

Posted Oct 9, 2017
I stayed in a two bedroom suite which was a very clean and spacious. Good kitchen for cooking and a lovely pool to relax by. I want to return as soon as possible! The staff were lovely too.
Comment from Hotel Management
Oct 11, 2017 by general manager, Hotel Management
Dear Guest, Thank you so much for your excellent feedback. We are thrilled you were comfortably settled in and look forward to seeing you again soon. Kind regards, Dinis Pires/ gm
5 out of 5
Recommended
for Everyone
by A verified traveler from manchester uk

Great place to stay

Posted Oct 8, 2017
Really nice place to stay we stayed for a week, the staff were very helpful, maid service was good every day, they have great beach towel service both at the hotel and on the beach itself free to use beach loungers, the only downside for me was the hotel bars and restaurants were a little expensive but they have a bus service to the marina every hour were there are ample restaurants and bar to choose from. We would definitely go there again excellent
Comment from Hotel Management
Oct 9, 2017 by general manager, Hotel Management
Dear Guest, We very much appreciate the excellent feedback and hope to continue deserving your preference on your future visits to Vilamoura. Kind regards, Dinis Pires /gm