Ratings based on 174 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

stay

Posted Oct 19, 2017
Pros: location
Cons: upgrade
Location: beach
music and noise from the bar into the early hours of the morning
Comment from Hotel Management
Oct 23, 2017 by Pereira, Hotel Management
Dear Client, Thank you very much for your review of Dom Pedro Portobelo. Please accept our apologies for not reaching your expectations. We’ll be carefully analyzing with our team the service records and look into the points that you have raised, in order to make the necessary improvements. I hope you allow us a second chance as we can welcome you back at Dom Pedro Portobelo. Kindest regards, Cláudio Pereira Assistant manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2017
Pleasing...................................................................
Comment from Hotel Management
Oct 23, 2017 by Pereira, Hotel Management
Dear Guest, Dom Pedro Portobelo welcome your evaluation. Thank you! We hope to welcome you again at Dom Pedro Portobelo. kind regards Cláudio Pereira assistant manager
5 out of 5
Recommended
for Everyone
by A verified traveler from west midlands

Fab hotel very close to beach and marina

Posted Oct 6, 2017
Fab fab fab!!!! Comfy, very helpful staff, 2 good sized pools one adults and one for children. Breakfast is a bit limited but doesn’t ruin the stay at all k
Comment from Hotel Management
Oct 9, 2017 by Pereira, Hotel Management
Dear Guest, Thank you very much for your comments and review. We will improve the details you refer about our services and we are glad to know that overall you enjoyed your stay with us. We look forward to welcome you again at Dom Pedro Portobelo in the future. Kindest regards, Cláudio Pereira Assistant manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Well placed for beach and marina. Lovely pool.

Posted Sep 15, 2017
Hotel is a little on the tired side and could probably do with an upgrade. That said it was well presented and staff were lovely. Ideally situated. Breakfast was OK.
4 out of 5
by Daphne

Location location

Posted Jun 14, 2017 on Hotels
Location perfect. rooms clean but very tired and rundown.. in need of refurbishment especially kitchenette.
Comment from Hotel Management
Jun 19, 2017
Dear Guest, Thank you very much for your comments and review. We will improve the details you refer about our services and we are glad to know that overall you enjoyed your stay with us. We look forward to welcome you again at Dom Pedro Portobelo in the future. Kindest regards, Cláudio Pereira Assistant manager
5 out of 5
by Lynne

Will definitely be back.

Posted Jun 14, 2017 on Hotels
Overall we had a great time st the Dom Pedro Portobello. Brilliant location, great pool, large sized room with all amenities. Would definitely come back
Comment from Hotel Management
Jun 19, 2017
Dear Guest, It is a pleasure to read your comments here at Hotels.com, regarding your recent stay at Dom Pedro Portobelo. Thank you for your patronage! We are delighted to read that we were able to meet your expectations and that you enjoyed your visit to Vilamoura. We hope to have the pleasure of welcome you again very soon at Dom Pedro Portobelo. Kind regards, Cláudio Pereira Assistant manager
5 out of 5
by Brenna

Couples break

Posted Jun 2, 2017 on Hotels
Amazing stay brilliant location and nice pool area only complaint we be that there was. O entertainment at night was a very quiet hotel which wasn't the worst thing in the world
Comment from Hotel Management
Jun 5, 2017
Dear Guest, It is a pleasure to read your comments here at Hotels.com, regarding your recent stay at Dom Pedro Portobelo. Thank you for your patronage! We are delighted to read that we were able to meet your expectations and that you enjoyed your visit to Vilamoura. We hope to have the pleasure of welcome you again very soon at Dom Pedro Portobelo. Kind regards, Cláudio Pereira Assistant manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Cork, Ireland

no staff working in pool area

Posted Jun 2, 2017
Mostly enjoyable, poor service from staff, love Portugal
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 30, 2017
Overall great stay rooms could do with some modernisation but clean and spacious
Comment from Hotel Management
Jun 2, 2017 by Pereira, Hotel Management
Dear Guest, Thank you very much for your comments and review. We will improve the details you refer about our facilities and we are glad to know that overall you enjoyed your stay with us. We look forward to welcome you again at Dom Pedro Portobelo in the future. Kindest regards, Cláudio Pereira Assistant manager
5 out of 5
by Irene

Convenient location

Posted May 28, 2017 on Hotels
It's a great complex here. The breakfast was good, substantial and with lots of choice. Beds were very comfortable and the place is ultra clean. A convenient easy walk to shops, the casino and the marina. Only downside was from the noisy, drunken oiks walking around the streets outside till the early hours of the morning making an awful racket. Not the hotel's fault.
Comment from Hotel Management
Jun 1, 2017
Dear Madam, It is a pleasure to read your comments here at Hotels.com, regarding your recent stay at Dom Pedro Portobelo. Thank you for your patronage! We are delighted to read that we were able to meet your expectations and that you enjoyed your visit to Vilamoura. We hope to have the pleasure of welcome you again very soon at Dom Pedro Portobelo. Kind regards, Cláudio Pereira Assistant manager