Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
4.5 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Jun 3, 2016 on Hotels
the staff at dugong were amazing, the cook in particular. a real treat for foodies. unfortunately, the remote location means not everything is always available and the bar is often running out of ingredients. the wifi was not working for the entirety of our stay
Comment from Hotel Management
Jun 20, 2016 by Audrey, Hotel Management
Dear Verified Traveler, Thank you for your feedback about our property; unfortunately because of the remote location the wifi is not easily can't be controlled. And as for the stock, we get our supplies, from Land and sometimes when the supplier is out of stock we need to wait until he gets his supplies from somewhere else. I hope this helps, if there is anything else, please do not hesitate to contact us. Regards Audrey
5 out of 5
by A verified traveler from Windsor, England

A slice of Paradise

Posted Jan 19, 2016
Pros: Its idyllic location against a backdrop of turquoise sea and white sand. Staff are discreet and welcoming. Food especially fresh fish was delicious.
Cons: Hard to find anything except that the aircon (run by a generator) could be on for longer during the hot nights.
Location: A short boat ride to an amazing reef for snorkeling. Picnic lunch on a deserted beach, dolphins in the bay.Sundowner drive through the sanctuary.
From the minute we arrived at the airport to the minute we sadly departed we were made so very welcome. Our transfer to the Lodge was seemless. A warm welcome with dancing & singing on the Jetty made us feel very special and we knew then that this was a magical place. The lodge rooms are right on the water and situated perfectly to watch the magnificent sunsets. Privacy is respected. The peninsula is very quiet and therefore allows total relaxation. You can do as much or as little as you want with the staff happy to organise and assist whenever required. We ate too much but it was hard not too as the food overall was fresh and delicious. Eating by candelight on the terrace or Jetty overlooking the water was delightful and romantic. The chef always willing to please. Facilities in the main Lodge area provide an alternative and spacious area to relax with a TV, Games, Books and wifi (if you need to keep in touch!!). Fresh pool towels are provided on the Lodge terrace and the rooms were cleaned and refreshed every day.
Comment from Hotel Management
Mar 31, 2016 by Audrey, Hotel Management
Thank you so much for such a positive feedback, we are glad you still enjoyed your stay we hope you come again soon to visit us. Regards