Villa Nueva Vacations from $595

I was very happy, the room was perfect, the staff was indeed terrific (special thanks to Margerita who helped me correct a big error on my part).

I stayed i great hotels, but this one deserves all the stars . The place is beautiful great combination of nature and the last advances of technology in the rooms. The personal attention we received from the Susana Balbo team was superb a deserved to mention some names . Starting every morning Ximena was waiting l for us with the breakfast always happy and respected our privacy Its was a pleasure to see her every morning. Macarena, Barbara and jonathan for any requests we have and for plan the things we did they were outstanding . And Marco he was incredible we have a new friend in Mendoza he never stoped to go the extra mile to made us happy. Our drivers Sergio and Mauro were the best. Definitely we are going to come back when we need to rest disconnect and need to believe in the existence of good people. Thank you Susana Balbo and family for create this oasis .

Management and staff were exceptional. They went out of their way to accommodate a special request and make the stay relaxing and productive.

In the service industry things can you wrong but it’s how you recover and make the customer 100% satisfied. The weather was very bad when we checked into Cielo. We were warmly greeted with hot coffee and tea before our room was ready. There were a couple of issues with our room as a result of the weather. Nobody’s fault. Hotel Cielo and management addressed the issue immediately and provided us options. The views from their loft are spectacular and I’m sure ona clear day, the views of the Andes are incredible. We would love to go back to Cielo on our next trip. Thank you Cielo team - your kindness was greatly appreciated

We stayed for a week, seems like it was a nice place years ago but is now starting to look and feel run down. Breakfast was limited. The room had lots of cracks appearing, mold in the bathroom, barely hot water.