Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
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Reviews of Quality Inn

2.5 out of 5
Quality Inn
128 HWY 61 Connector, Villa Rica, GA

Reviews

8.0

Very Good

Rating 10 - Excellent. 114 out of 240 reviews" "
Rating 8 - Good. 57 out of 240 reviews" "
Rating 6 - Okay. 30 out of 240 reviews" "
Rating 4 - Poor. 16 out of 240 reviews" "
Rating 2 - Terrible. 23 out of 240 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Alan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I killed 2 roaches
Stayed 2 nights in Mar 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 1 night in Mar 2024

10/10 Excellent

Keshia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024

10/10 Excellent

Grace

Stayed 1 night in Mar 2024

10/10 Excellent

Horace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Connie

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Susie
Stayed 2 nights in Jan 2024

10/10 Excellent

Kaylen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Steven

Stayed 1 night in Dec 2023

6/10 Okay

Ivan

Check in took forever. He charged me a bigger deposit than I actually paid for the room. I’ll stay at the comfort inn next door from now on.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, very clean and excellent staff.Waffles and breakfast too!
Stayed 2 nights in Dec 2023

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around duty , the rooms clean and bathrooms needs more love on the tubs ,Staff excellent
Stayed 2 nights in Nov 2023

6/10 Okay

Anderia

Traveled with partner
Liked: Staff & service
The property is an older building and need to do some renovations.
Stayed 2 nights in Nov 2023

2/10 Terrible

Nina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
The room was great, except the WiFi was a bit annoying. The breakfast was ok but not bad considering the price of the room.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better than a 2 star hotel.
Stayed 1 night in Sep 2023

8/10 Good

Daryle

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
no will never stay again
Stayed 2 nights in Oct 2023

6/10 Okay

Tyler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good breakfast, off-putting smells.
Decent overall for the price (budget hotel for sure). There was a stale smell in the room, and a strong cleaning solution smell in the lobby. Good breakfast.
Stayed 1 night in Oct 2023

6/10 Okay

John

Traveled with pets
Liked: Staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Sep 2023

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Kendell

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very welcoming. They were helpful and friendly throughout our stay and answered any questions. Very clean, you can smell the freshness as soon you walk in the room and main office,which I loved. The bed is very comfortable, and house keeping come around daily. We even decided to stay a extra day because of how well we enjoyed it. Convenient to nearby restaurants.The area is quiet and we didn’t have any issues during our stay. Will definitely stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Brunilda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and comfortable beds. however housekeeping needs to knock door before assuming.is ok to get in the room.
Stayed 2 nights in Aug 2023

10/10 Excellent

Norella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great desk people. Clean rooms and good breakfast
Stayed 4 nights in Jul 2023

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employee that checked me in is patient, kind, and did her job very well. I had made two reservations and she worked patiently sorting out my room arrangement so I was checked in properly. I checked in after midnight and her personality was respreshing. Thank you sorry i didnt get your name. Aug 1st piercings thanks
Stayed 1 night in Aug 2023

2/10 Terrible

kaila

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience ever
Very uncomfortable and unsafe! Me and my two year old son was removed off the property at 230am due to a front fest employee! No respect or professional was experienced nor was a refund provided! The manager has yet to contact me being the representative falsified statements on my account! I have never experienced anything like this and being 8hrs away from home I'll never stay at another quality inn! There pictures also don't match the actual property and they let random people hang out front which makes arrival extremely uncomfortable! The front desk employee Dee did not appear sober and was completely aggressive and unprofessional!
Stayed 2 nights in Jul 2023

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
This hotel was great, very clean and comfortable. Staff was incredibly nice. Great stay and would recommend.
Stayed 1 night in Jul 2023

10/10 Excellent

Genesis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service
Great staff.
Basic no frills Motel. Staff was super nice and helpful.
Stayed 1 night in Jul 2023

8/10 Good

Jacquelyn

Traveled with partner
Great place
Stayed 2 nights in Jun 2023

4/10 Poor

Natalie

Stayed 6 nights in Jul 2023
Response from danny on Jul 31, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with stay at hotel. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,DANNYGENERAL MANAGERQuality Inn770-459-8000

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ready and clean
Easy check in process. Room was very clean and needs were comfy. The pillows were the best pillows I have ever seen in a room.
Stayed 1 night in Jul 2023
Response from Danny on Jul 6, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.Your feedback about stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

2/10 Terrible

Lisa

Response from Danny on Jul 6, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 Poor

William

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reroofing at 6AM. Debris hitting off window and door. Only 2 towels in the room, old and thin.
Stayed 3 nights in Jun 2023
Response from Danny on Jul 6, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

TaMara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Great prices.
Stayed 2 nights in Jun 2023

10/10 Excellent

PERTIS

Stayed 1 night in Jun 2023
Response from Danny on Jul 6, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.Your feedback about stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great affordable place to stay if you're going to be in the area. Everything was clean and the bed was comfortable. If we come to another tournament we will definitely book here.
Stayed 2 nights in May 2023
Response from Danny on Jul 31, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.As a Choice Privileges Diamond member you are truly valued.Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,DANNYGENERAL MANAGERQuality Inn770-459-8000

10/10 Excellent

Hali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t know the girls name that checked me in. She had blue eye shadow and I think George Orwell’s 1984 book on the desk. She was very friendly and helpful with guests in front of me and myself. She seemed like a great asset to have.
Stayed 1 night in May 2023

10/10 Excellent

Joe

Liked: Staff & service
Easy to find, plenty of parking. There was a stale odor in the room and smoke smell. Breakfast was ok except for the eggs. Texture was gritty and like cardboard.
Stayed 1 night in May 2023

4/10 Poor

ANDRE C

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The smell of smoke and weed came in after it started raining.... it was so bad i was choking
Stayed 2 nights in May 2023
Response from Danny on Jul 6, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Terrible

Donna

Traveled with partner
Disliked: Cleanliness
The room had a really bad smell to it and it had roaches. I purposely picked the property because I was assured there were no roaches.
Stayed 3 nights in May 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The room was great, it was quiet and the staff was very helpful...
Stayed 3 nights in May 2023

10/10 Excellent

Jodi

Stayed 1 night in Apr 2023

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean reasonable priced
Stayed 3 nights in Apr 2023

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The room was actually above expectations! Because it is on a busy highway, I expected it to be noisy…. But, it was quiet, clean, comfortable and includes a hot breakfast! Lots of little thoughtful things made this stay very nice. Things like a laundry bag, notepad and paper, the amenities that we’ve come to expect but in recent years have been neglected in many hotel chains such as microwave, refrigerator and coffee maker. Staff has been friendly and helpful. Thanks for a great stay!
Stayed 1 night in Apr 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant surprise! Nice room, comfortable bed with nice linens and bedding.
Stayed 1 night in Apr 2023

10/10 Excellent

John

Stayed 1 night in Apr 2023

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Mayra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff service was Great
Stayed 1 night in Mar 2023