Posted Nov 11, 2015
The hotel seems ok on arrival, but the room was disappointing. We did not expect a 5 star establishment, but we did expect the facilities to be better. The shower was very small, however most showers in Italy are small, however the water was not terribly hot, and the shower head did not stay up on the adjustable rail, so we just let it dangle down, and washed with one hand. The fridge did not work, and my wife had medication which had to be refrigerated, so we had to keep it in the bar downstairs.
The staff were very courteous and helpfull, but there was no bell service to carry the luggage upstairs, or back down on checkout. But they did provide free car service to the station, and the gentleman did help carry the luggage up to the platform. The food at breakfast was also satisfactory. I believe in it's hey day the hotel was very good, but it is extremely tired, and the rooms need a serious renovation.