Ratings based on 107 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Fabulous hotel in Rioja region

Posted Nov 26, 2017
An ultramodern hotel in the red wine area. A 5 hour drive from Madrid airport. Quiet. Great central location for wine tours.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Great hotel!

Posted Nov 7, 2017
Stayed one night in Viura and it was a fantastic hotel. Upon check in, the hotel had automatically upgraded our stay to a corner room and provided us a complimentary bottle of wine. The rooms are well presented and could not fault it at all. I highly recommend this hotel if you are going to discover the La Rioja wine region.
Comment from Hotel Management
Nov 16, 2017 by Elena Muras, Hotel Management
Dear Stealth Pand; Thank you very much for your comment. We are very glad to see that you enjoyed your stay among us in Viura. We do hope to see you again in our property. Kind regards, Elena Muras G. Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Moscow

One of the best options in Rioja

Posted Oct 9, 2017
Modern style hotel in the heart of Rioja. Not the best location because there is nothing walking distance and hotel doesn't offer bikes. If you're willing to stay couple nights in Rioja- that's a good option. but not more.. Dining experience in hotel restaurant was average. Rioja region is all about siesta.. Almost everything stays closed between 13.30 and 17 pm. There is no pool in the property, so the only option is to sit in the bar or stay in the hotel spa.. No views no matter what room you choose
Comment from Hotel Management
Nov 14, 2017 by Elena Muras, Hotel Management
Dear Mr. Evgeny; Thank you very much for dedicate part of your time leaving your opinion about Viura in this media. We are so sorry to notice that you did not enjoy the Viura location, that is just a small town in the countryside. The local swimming pool besides the hotel opens during summer everyday from 12:00 to 20:00 hours, but in autumm and winter is closed. We do remain at your disposal always that you visit the region; receive our kind regards. Elena Muras G. Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Canada

Posted Sep 20, 2017
Fantastic staff especially Patricia. Great breakfast. Could have more food choices in the bar and some lively music to create more atmosphere.
4 out of 5
by Matthew

Something was off this trip

Posted Sep 5, 2017 on Hotels
This was our third visit to Viura, and the service was off. In the reception and in the dining room that there was training underway, but the trainees lacked composure, professionalism, and drive. I don't know if these are things that can be trained. We recognized some staff from the previous year, but their abilities were overshadowed by everything else going on around us. We stayed in a room we stayed in last year, and it remained beautiful. There are dozens of wineries within short driving distance. The town is incredibly quiet, so don't expect to walk to a nearby pub to escape the hotel. Since we've stayed before and had excellent experiences, I think we will return again. If this had been our first experience, we might consider other options in the area.
Comment from Hotel Management
Sep 11, 2017
Dear Guest Thank you very much for your review about our Hotel. you are right when you tell us that you met some trainees here. We have several students from some foreign countries to learn our high level of service. Perhaps you met them a little bit nervous or no so fine. but they are running quite well. Thank you very much also for your fidelity.
5 out of 5
Recommended
for Couples
by A verified traveler from Oakville, ON

Quirky!

Posted Sep 3, 2017
Pros: Style & comfort.
Location: The Rioja region of Spain is beautiful. Viura is located in a lovely little village with many vineyards around.
Loved everything about this hotel, and our short one night stay here. Wouldn't hesitate to return. Lovely rooms, great food and wine in a quaint little village.
Comment from Hotel Management
Sep 11, 2017 by Morey Perez. GM H. Viura. , Hotel Management
Thank you very much for your review about our hotel. It will be very useful for other clients to know about Hotel Viura and, for us, to improve.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2017
It is a nice hotel. There could be some updating as signs of wear and tear in room - shower, rug and chair. Breakfast good and free drink a nice touch.
Comment from Hotel Management
Sep 22, 2017 by General Manager, Hotel Management
Daer Guest Thank you very much for choosing us as you r yur for this trip. We will pay attention to your suggestions.
5 out of 5
by A verified traveler

Posted Aug 7, 2017 on Hotels
The room is clean, but the wifi is not strong enough. The breakfast has great varieties.
Comment from Hotel Management
Aug 19, 2017
Dear Guest Thank you very much for your review. You are right when you complaint about wifi. As all hotel is made of cement wifi is almost imposiible to go throught walls. Also, in town we do not Fibre so, internet speed is very low. We got a solution from Movistar and, in a shrt therm we will get extra speed for our clients.
4 out of 5
by Peter

Posted Aug 3, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017
Thank you very much for your visit.
5 out of 5
by Robert

Posted Jul 30, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017
Thank you very much foru your visit to our hotel.