Ratings based on 106 Verified Reviews

4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by Angela

The yeller hotel

Posted Sep 11, 2017 on Hotels
Since my first review was deleted.. here it is again. The staff is rude, they do not make you feel welcome. You are NOT allowed to use the dining tables in their bar, they make you take you food back to your room to eat it, and the rooms are small. Check-in was rough. The woman there is rude and is easily flustered. The parking lot is smaller than my driveway at home and since they have a bar open to the public there, if you come before 9pm there is no where to park, and no where in the street either. This was THE ONLY hotel in all of Italy that would not allow me to register with one passport, she insisted on having both passports. My husband couldn't leave the car because there was no parking and I had to send someone to get his passport before she would continue. The wifi did not work well, it was very slow and this is a tiny hotel. The rooms are redone nicely and are spotless, but amenities are few and the beds are not comfortable. AC is either freezing or non existent. I would not stay here again. You are on a VERY busy road and not much going on around there.
Comment from Hotel Management
Sep 17, 2017
Dear Guest, I apologise for all the inconveniences that you had to go through and I try to explain myself a little bit better because I think there some misunderstandings. I am really sorry if I seemed or sounded flustered to you, but I am really passionate about my job and I try to do the best I can with the budget I have got, but it wasn't my intention to upset you or anything. Unfortunately I don't have a restaurant inside the hotel, as without the licence, I would get fined by law if I do otherwise. I do have a little bar with snacks, so I don't normally allow customers to bring their own food and eat on the tables, but I have never came across this situation before, as all the pizza places and restaurants around have tables where you sit down and enjoy the food. Regarding the wi-fi, it always worked well, but as I mentioned before, it's good to have this feedback so I can look into it properly. Bedding and frames are what I could have got for the budget, but I haven't had this problem before, but again I will see what I can do to make it more comfortable. Regarding the park unfortunately I don't have much space and when the bar is full I don't have much space left, that's the reason why we close the bar the latest at 9 so then I have the parking for the guests, which is the most important thing. Regarding the firt review maybe you can't see it because was a real-time Feedback and they appear in a different section. Nobody can delete a review, all the websites are very careful about that, but will be a pleasure for me to try to understand the reason why you can't see it. I really hope that now everything is ok Best regards Anna
3 out of 5
by A verified traveler

nice place.

Posted Feb 24, 2017 on Hotels
Clean and tidy. Bed was quite hard but very large. Only one pillow each. We could have asked for more it was a bit late at night when we realised. Breakfast was very good for a continental in a really quaint setting. Good pizzeria next door which we used after 10.30 pm and still got welcomed. Secure parking.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 16, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2016 on Hotels
5 out of 5
by A verified traveler

very modern, staffing superb!

Posted Sep 26, 2016 on Hotels
Great staff, great hotel
4 out of 5
by A verified traveler

Modern hotel with friendly staff.

Posted Sep 26, 2016 on Hotels
We stayed at this hotel for 2 nights. It is approx15 mins drive from Verona. It is clean comfortable and modern. There is a lift to all floors. The owner speaks English well and the rest of the staff basic words. All the staff are friendly and very helpful . Nothing is too much trouble. Breakfast is included in the price and is served downstairs in the basement. This is the only thing we didn't like as there are no windows .,,which makes it rather dark. However on request we think it might be possible to have breakfast in the bar upstairs..or on the terrace outside. The breakfast is very good. Each table is set up with its own tray of rolls, jam , cakes. a selection of fresh fruit ...ham and cheese...yogurts...fruit juice ...tea and coffee. Meals are not served at this hotel ..only bar snacks. The wine is excellent as the owner has her own vineyard ! We recommend this hotel for its friendly service and good value. We would definitely stay here again !
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and great staff

Posted Aug 29, 2016
Pros: Easy parking. Excellent AC on a hot day. Wi-Fi worked well. Very nice professional lady at reception.
Location: The center of Verona is about 15 to 20 min away.
The Hotel is in excellent condition, very clean and the breakfast was good. The hotel staff are pleasant, very helpful and speak excellent English.
5 out of 5
Recommended
for Everyone
by A verified traveler from Guildford, England

Excellent value hotel

Posted Jun 10, 2016
Great hotel on outskirts of Verona. On bus route 158, although not a frequent service stops close to hotel. Modern clean rooms and comfortable bed. Couldn't ask more for the price. Very good value.
5 out of 5
by Janos

This traveler left a rating score only Posted Jun 5, 2016 on Hotels
5 out of 5
by Jodie from York

Very happy, would suit business & leisure traveler

Posted Nov 8, 2015 on Hotels
Fabulous fabulous fabulous