Ratings based on 47 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Convenient and comfortablePosted Nov 1, 2016 on Hotels
Very friendly and helpful staff at reception and in restaurant
by A verified traveler
Posted Sep 28, 2015 on Hotels
Its a good hotel , we needed a place to sleep and was confortable, clean and very good service
for Everyoneby A verified traveler
Good value for the money.Posted Aug 3, 2015
Pros: The staff
Cons: Location, if in a better place it would do very well .
Location: Location not great, except if you need to be in the area.
Newer building, great staff, every one is helpful.
Posted May 22, 2015 on Hotels
by Tracy from Burlington, VT
Great hotel, intermediate locationPosted Oct 25, 2014 on Hotels
We visited off season, and the weather was poor. But employees were friendly, attentive, and helpful. We wanted a hotel near Messina for an early mornung ferry departure and the Viola Palace fit the bill.
by Bob from US
Posted Oct 8, 2014 on Hotels
Nice hotel. Not near any restaurants, dinner at hotel was good, not great. Service OK. Room was clean, ample enough in size. Walked to church on Saturday night which was convenient. Parking was very close to hotel.
by Terry O from Las Vegas
Terrible place to stayPosted Sep 21, 2014 on Hotels
We pre-paid two nights at the hotel and got out of there as quickly as we could. Staff was inhospitable and unprofessional. They emailed us really poor directions to the hotel from Messina. The locals could not figure them out. Upon arrival, the front desk representative tried to convince us to rent a car which we declined. We asked for directions to a nice beach in walking distance. After 30 minutes of walking we are told that it would be another hour to get there. Could not find a restaurant on the way back because he sent us away from the town. He reiterates that we should have rented a car when we returned. We basically wasted a day of our vacation with this hotel and left first thing in the morning. Do yourself a favor and go to Cefalu like we did. It's a hidden gem!
for Everyoneby Business travel from MV, MA
Nice place close to the HighwayPosted Dec 5, 2013
They gave us a nice room away from the Highway with a good view. The restaraunt was nice but not much else to do in town for one night during the off season.
Stopover for the ferryPosted Nov 17, 2013 on Orbitz
Overall, a 2-star rather than a 4-star hotel. Apart from the size of the room, which was above average, nothing else distinguished the hotel from the regular Etap or other budget chains. Internet was barely working. Breakfast very poor (apart from pastries, nothing else could be eaten).
for Everyoneby Lanny from Australia
Location outside Messina, quite areaPosted Oct 25, 2013
The staff is extremely helpful by showing us the way to Punto Blue in Google map, as we miss to pay the toll and worry about the penalty. Breakfast was good, room was clean! Close to Supermarket.