Ratings based on 520 Verified Reviews

4.1 out of 5
79% of guests recommend
4.1 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jul 22, 2019
Comment from Hotel Management
Jul 22, 2019 by Charlene, Hotel Management
High Five right back at you! Thanks for an amazing score and come back next time you're in the Village.
4 out of 5
by A verified traveler

Posted Jul 22, 2019
Good service and friendly staff. Just an old building in need of modernizing.
Comment from Hotel Management
Jul 22, 2019 by Charlene, Hotel Management
Thank you for reviewing us and highlighting our top priority, Guest Service and Comfort. We appreciate the opportunity to serve you and look forward to having you back!
2 out of 5
by A verified traveler

Posted Jul 21, 2019
Good location, friendly staff upon arrival. Didn’t expect much from a motor lodge, but our room smelled musty & the wallpaper was pulling away from the walls & I suspect mold or mildew. Through Expedia the staff was notified. They told Expedia they had mediated the situation with me & had not. When I confronted them they said the manager would be checking on it & I’d receive a discount via email, but I’ve heard nothing over 24hrs later!
Comment from Hotel Management
Jul 22, 2019 by Charlene, Hotel Management
I appreciate your feedback and remember discussing these concerns. I'm sorry that you felt like I would just let it go as I did say that I printed a negative concern and had it waiting on the manager's desk. I would have definitely handled it myself if your concern was related to housekeeping as I am also the housekeeping supervisor. I actually sent your receipt first thing the next morning to the email that you confirmed with me upon your departure. Please check your junk mail and allow 3-10 business days for your refund to appear in your account, depending on your bank. I thank you for so kindly sharing your feedback and allowing me assist in the resolution. Safe travels.
4 out of 5
by A verified traveler

Posted Jul 19, 2019
Close to home shops, restaurants and beach . Walking distance to most.
Comment from Hotel Management
Jul 19, 2019 by Charlene, Hotel Management
It is so nice to see that you enjoyed your visit to La Jolla Village! We'd love to have you for your next vacation.
4 out of 5
by A verified traveler

Posted Jul 14, 2019
Comment from Hotel Management
Jul 15, 2019 by Charlene, Hotel Management
Thank you for rating us a top score! We're glad we got to serve you during your stay.
4 out of 5
by A verified traveler

Posted Jul 13, 2019
pros: Good location with affordable price. Walking distance to the beach.friendly staff. Free fruit and bottle water. Cons: facility is kind of out dated.
Comment from Hotel Management
Jul 13, 2019 by Charlene, Hotel Management
We appreciate your very nice review with the wonderful details regarding our property and sharing the vintage aspect of our charm. We would love to have you back!
4 out of 5
by A verified traveler

Posted Jul 12, 2019
Comment from Hotel Management
Jul 12, 2019 by Charlene, Hotel Management
Thank you for your time to leave us an amazing score! We're glad we got to make your stay nice and relaxing. Make us your home away from home!
4 out of 5
by A verified traveler

Posted Jul 11, 2019
Comment from Hotel Management
Jul 11, 2019 by k, Hotel Management
Thank you for taking the time to rate us.
5 out of 5
by A verified traveler

Posted Jul 7, 2019
Me and my family stayed here for the fourth weekend shower was great bed was Comfortable love the village electric scooters close to the beach maintenance guy and staff was great doors are a bit heavy so they feel like ever
Comment from Hotel Management
Jul 9, 2019 by k, Hotel Management
Thank you for staying with us and for your feedback.
4 out of 5
by A verified traveler

Posted Jul 5, 2019
Comment from Hotel Management
Jul 8, 2019 by Charlene, Hotel Management
Alright! We're so happy to have been able to serve you with our cheery sunshine service and relaxing atmosphere! We would love to serve you again for your next visit.