Ratings based on 20 Verified Reviews

3.6 out of 5
40% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
4.2 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by Carole

This traveler left a rating score only Posted May 25, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from kent

Hotel pools and beach area are very good

Posted Mar 27, 2017
Pros: Good group of people to entertain in the evening was well as on the beach. Good pools and beach area
Cons: Plenty to eat but not very adventurous and very repetitive
Location: Hotel a long way from town and not much to do around .
Spent most of the time on the beach as not much to do around except taking a cab to go to the marina area in town. We recommend a two days trip to Luxor an excellent break from the hotel. We also went on a boat trip to discover corals and beautiful fish.
Comment from Hotel Management
Apr 17, 2017 by x, Hotel Management
Dear ‎alain & julie, Thank you for choosing The Grand Plaza Hotel - Hurghada for your vacation. We are ‎delighted to know that you are satisfied with your vacation. Regarding your comment about food kindly be informed that everyday we have different themes ‎night like Oriental, ‎International, Italian and B.B.Q and the food were made by different way and ‎taste.‎ Best Regards,‎ Guest Relation team
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Nice hotel, directly on beach, with great pools

Posted Mar 22, 2017
Pros: The reception staff was very professional and courteous.
Location: Mostly beach and sea activities (scuba, snorkeling, swimming, parasailing) on site. Hurghada city center is not very far.
Nice hotel with amazing value for money. I was on a short stay and did not try all facilities. The hotel has a beautiful beach and a great pool area. For the price paid, all inclusive included bottled water in the minibar (whereas other hotels offer juices and soft drinks as part of their package), but the price difference with other hotels nearby is quite substantial.
Comment from Hotel Management
Apr 17, 2017 by x, Hotel Management
Dear Mr. Halim,‎ Thank you for choosing The Grand Plaza Hotel - Hurghada for your vacation. We were delighted to ‎know that you had a great stay here with us and thank you for taking the time to give your very ‎positive comments on our product and service delivery. We do hope you have many happy memories of your time here and we would love to have the ‎opportunity to welcome you back in the future.‎ Best Regards,‎ Guest Relation team
3 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing vacation

Posted Dec 2, 2016 on CheapTickets
The hotel is very clean and quiet. The staff is super nice and polite especially the receptionist and the restaurant crew. Rooms are nice and clean. They upgraded our room to family suite for no extra charge which was amazing. The food variety needs to be improved but the taste was good. The beach is nice. The pools are spacious and clean. The one drawback is that the pools water was extremely cold and they don't turn on heaters before December which kinda ruined our vacation as no one used the pool, even the hotel guests they couldn't swim in the pools either because they were very cold. Overall it is a very nice hotel. I recommend it for anyone who needs a relaxing vacation.
Comment from Hotel Management
Dec 9, 2016 by Guest Relation Officer , Hotel Management
Dear Guest,‎ Thank you for choosing The Grand Plaza Hotel - Hurghada for your vacation. We were delighted to ‎know that you had a great stay here with us and thank you for taking the time to give your very ‎positive comments on our product and service delivery. We do hope you have many happy memories of your time here and we would love to have the ‎opportunity to welcome you back in the future.‎ Best Regards,‎ Guest Relation team
5 out of 5
by ahmed

Posted Jul 11, 2016 on Hotels
Comment from Hotel Management
Dec 10, 2016 by General Manager, Hotel Management
Dear Ahmed,‎ Thank you for choosing The Grand Plaza Hotel - Hurghada for your vacation. We were delighted to ‎know that you had a great stay here with us and thank you for taking the time to give your very ‎positive comments on our product and service delivery. We do hope you have many happy memories of your time here and we would love to have the ‎opportunity to welcome you back in the future.‎ Best Regards,‎ Guest Relation team
4 out of 5
by Ashraf from Egypt

Great time

Posted Mar 8, 2016 on Hotels
It was great, staff was very helpful and very kind, the beach was wonderful, I have enjoyed the all inclusive complements all the day and everywhere in hotel, overall it was great vacation and I will do it again.
Comment from Hotel Management
Dec 10, 2016 by General Manager, Hotel Management
Dear Mr. Ashraf,‎ Thank you for choosing The Grand Plaza Hotel - Hurghada for your vacation. We were delighted to ‎know that you had a great stay here with us and thank you for taking the time to give your very ‎positive comments on our product and service delivery. We do hope you have many happy memories of your time here and we would love to have the ‎opportunity to welcome you back in the future.‎ Best Regards,‎ Guest Relation team
5 out of 5
by HANY from Georgia , tbilisi

Great time in grand plaza hotel

Posted Oct 13, 2015 on Hotels
It was fantasic holiday every thing was awesome and hotel sttaf and mangment was perfict very hospitality , i recommend this hotel for every one to enjoy the holiday , i will be back there soon i like every thing there
Comment from Hotel Management
Dec 10, 2016 by General Manager, Hotel Management
Dear Mr. Hany,‎ Thank you for choosing The Grand Plaza Hotel - Hurghada for your vacation. We were delighted to ‎know that you had a great stay here with us and thank you for taking the time to give your very ‎positive comments on our product and service delivery. We do hope you have many happy memories of your time here and we would love to have the ‎opportunity to welcome you back in the future.‎ Best Regards,‎ Guest Relation team
4 out of 5
by Essam from Cairo

Posted Aug 7, 2015 on Hotels
very good
Comment from Hotel Management
Dec 10, 2016 by General Manager, Hotel Management
Dear Mr. Eassam,‎ Thank you for choosing The Grand Plaza Hotel - Hurghada for your vacation. We were delighted to ‎know that you had a great stay here with us and thank you for taking the time to give your very ‎positive comments on our product and service delivery. We do hope you have many happy memories of your time here and we would love to have the ‎opportunity to welcome you back in the future.‎ Best Regards,‎ Guest Relation team
4 out of 5
by Essam from Cairo

Essam from Egypt

Posted Aug 7, 2015 on Hotels
very good, only dinner was normal
Comment from Hotel Management
Dec 10, 2016 by General Manager, Hotel Management
Dear Mr. Eassam,‎ Thank you for choosing The Grand Plaza Hotel - Hurghada for your vacation. We were delighted to ‎know that you had a great stay here with us and thank you for taking the time to give your very ‎positive comments on our product and service delivery. We do hope you have many happy memories of your time here and we would love to have the ‎opportunity to welcome you back in the future.‎ Best Regards,‎ Guest Relation team
2 out of 5
by A verified traveler from Aargau Schweiz

Alles in allem enttäuschend

Posted Apr 16, 2017 on Ebookers
Pros: Poolanlage ist hübsch und auch der Strand. Störend die Motorbote in der nähe. Diese Verbreiten unangenehme Abgase und auch das Wasser stinkt nachher.
Cons: Die Leute der Reception sollten besser beschult werden. Die Hilfsbereitschaft ist mässig. Es wird einfach versucht mit den Gästen Geld zu machen.
Location: Hurghada, Tauchen, Schnorcheln
12 Tage Badeurlaub kurzfristig gebucht im Plaza Hotel. Das Essen ist mässig und die Auslage des Buffet Kantinen mässig. Schade. Dabei hätten die Egypter so feine Speisen.
Comment from Hotel Management
Apr 18, 2017 by guest relation, Hotel Management
Dear Guest,‎ Thank you for choosing The Grand Plaza Hotel - Hurghada for your vacation and thank you for ‎taking the time to give your very ‎positive comments on our product and service delivery. Regarding your comment about motorboats we would like to clarify that we have a swimming area ‎and they didn’t pass by. ‎ Re the training please note that the staff of Grand Plaza Hotel are well trained, welcoming to our ‎guests and the management is following and monitoring the staff behaviors and attitudes to ensure ‎the quality of service offered to our respected guests.‎ Kindly be informed every day we have different themes of the food like Oriental, International, Italian and ‎B.B.Q and the food makes by different way and taste.‎ Best Regards,‎ Guest Relation team