Ratings based on 227 Verified Reviews

4.7 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Best resort in Hurghada

Posted Mar 26, 2018
This was my second time in this resort and it was a great stay. The food was amazing, the room was spacious and clean, the staff was professional, helpful and kind. Especially Mena Magdy and Manal Bebawi. I recommend this resort and I will definitely come back again.
Comment from Hotel Management
Mar 26, 2018 by General Manager, Hotel Management
Dear Manal, Thank you so much for your great review. We all are very pleased that we could meet your expectations and proud of your comments! We are so glad that you felt at home at our hotel, and that you enjoyed all the facilities that we have provided. Guest satisfaction is our number one goal and there is nothing better than achieving that! All the staff is working really hard to provide for our valued guests the best service that all of you expect. Your praise is our biggest motivation and we are very glad to see that those efforts payed off on your visit. The entire team is waiting for to welcome you again. With best regards, Thomas Huth General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hospitality

Posted Mar 25, 2018
Excellent service a d Facilty, the only thing I may comment on is the spa doesn’t have any accessories after shower.
Comment from Hotel Management
Mar 25, 2018 by General Manager, Hotel Management
Dear guest, thank you very much for taking the time to write your good review. We would be delighted to welcome you soon again. With best regards, Thomas Huth General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Leicestershire

Amazing helpful abliging staff

Posted Mar 22, 2018
Lovely hotel , great friendly staff , good variety of food, stunning reception area , immaculate
Comment from Hotel Management
Mar 22, 2018 by General Manager, Hotel Management
Dear Stephen, We are happy to hear that we could exceed your expectations and that you spent very pleasant days in our house. Guest satisfaction is our number one goal and there is nothing better than achieving that! We would be delighted to welcome you again. With best regards, Thomas Huth General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from london, uk

Posted Feb 17, 2018
Very pleased with the Hotel. Food, facilities, staff and management were top class. Location and beach facilities are excellent.
Comment from Hotel Management
Feb 18, 2018 by General Manager, Hotel Management
Dear Asim Zeb, Thank you very much for your good review. We are very pleased that we could meet your expectations and proud of your comments! We are more than happy that you feel so well here and that you enjoy the facilities. With best regards, Thomas Huth General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Cairo, Egypt

Amazing

Posted Jan 16, 2018
Pros: The view, the bicycles, aqua park, the professional staff, the food
Very helpful and polite staff. Aqua park was amazing. Bicycles were very good. Food was very delicious, a lots of varietis.The view from the room was a breathtaking!! Didn't want to leave!! Thank you for all your efforts! Much appreciated!
Comment from Hotel Management
Jan 17, 2018 by General Manager, Hotel Management
Dear Mino, Thank you for sharing your feedback with us here at Expedia. We are happy that you fully enjoyed your stay and had a great stay. We are looking forward to your ext stay. Regards, Thomas Huth General Manager
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Exactly what I needed

Posted Jan 11, 2018 on Hotels
Excellent. Eat, find something to do, eat some more, maybe take a nap, eat some more, find something to do, sleep, repeat.
Comment from Hotel Management
Jan 17, 2018 by General Manager, Hotel Management
Dear Mathew, Thank you for the praising words here at Expedia. We are glad that you had been fully satisfied. Best regards, Thomas Huth. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from cairo

Best hotel

Posted Jan 9, 2018
Best staff - Great Location - amazing and delicious food
Comment from Hotel Management
Jan 10, 2018 by General Manager, Hotel Management
Dear Hisham, Thank you very much for your good review. We are glad to read that you enjoyed your stay with us. We would be delighted to welcome you soon again. With best regards, Thomas Huth General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2018
Cons: Not allowing smoking inside the Hotel
Very good management ; great location ; helpful staff
Comment from Hotel Management
Jan 6, 2018 by General Manager, Hotel Management
Dear guest, Thank you for your kind and praising words. We are happy that you enjoyed your stay with us. Regarding your comment about non smoking inside the hotel kindly be informed, that we dedicated a special area for our non-smokers inside the lobby likewise in outdoor areas. During your next visit we will be more than happy to assist you in locating those special places. We are looking forward to welcome you again. With best regards, Thomas Huth General Manager
5 out of 5
by Hany

Fantastic all-inclusive hotel

Posted Jan 4, 2018 on Hotels
Rooms were lovely and comfortable, service was exceptional, amenities of every conceivable kind-dive center, aqua center, gym, spa, outdoor activities for adults and children
Comment from Hotel Management
Jan 6, 2018 by General Manager, Hotel Management
Dear Hany, thank you very much for these wonderful compliments. We are very pleased that we could meet your expectations and proud of your comments! Telling the truth we cannot ask for better recommendation. The entire team is waiting for to welcome you again. With best regards, Thomas Huth General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Cairo-Houston

Excellent hotel for family vacations

Posted Jan 4, 2018
Very helpful staff, outstanding facilities, nice beach, great food! Thank you!
Comment from Hotel Management
Jan 17, 2018 by General Manager, Hotel Management
Dear Max, thank you very much for these wonderful compliments. We are very pleased that we could meet your expectations and proud of your comments! We hope to see you soon again. Best regards, Thomas Huth General Manager