Ratings based on 79 Verified Reviews

4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Great Hotel in Villahermosa

Posted Jan 30, 2017
Very nice hotel. Good food and comfortable room. Hotel staff very friendly, helpful and good English and computer skills.
Comment from Hotel Management
Feb 20, 2017 by Luisa Duhalt - Concierge & Brand Champion, Hotel Management
Dear Steve, Let me thank you for your comments, it's very gratifying for us to know that your stay was pleasant, we hope you feel the same way, each and every one of your visits to Villahermosa. Once again thank you for distingue us with your preference, we hope to have you again soon in our property. Best regards,
5 out of 5
by Ismael from Valencia CA

business or plaseure this is the place to stay

Posted Apr 12, 2016 on Hotels
Although I stayed only for a few days and it was for business, I liked the hotel, and will possibly stay there again on my future trips.
Comment from Hotel Management
Jun 18, 2016 by Luisa Duhalt, Hotel Management
Dear Ismael, Let me thank you for your comments, it's very gratifying for us to know that your stay was pleasant, we hope you feel the same way, each and every one of your visits to Villahermosa. Once again thank you for distingue us with your preference, we hope to have you again soon in our property. Sincerely,
5 out of 5
by Katarina from New York, NY

Business trip to Villahermosa

Posted Mar 20, 2016 on Hotels
This was a perfect hotel for business travel!
Comment from Hotel Management
May 28, 2016 by Luisa Duhalt, Hotel Management
Dear Miss Katarina, Let me thank you for your comments, it's very gratifying for us to know that your stay was pleasant, we hope you feel the same way, each and every one of your visits to Villahermosa. Once again thank you for distingue us with your preference, we hope to have you again soon in our property. Sincerely,
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Dallas, Texas

Halliburton business

Posted Jul 2, 2015
Pros: room
Cons: check in process
Location: near the Halliburton facilities
great staff at check in, but you could speed up the check in process with better computers or training
Comment from Hotel Management
Jul 9, 2015 by Luisa D - Concierge & Brand Champion, Hotel Management
Dear Roberto, Thank you very much for your comments!, We are very pleased that our efforts to have a better service are having a good improvement. Also thanks for the time giving us a comment in this page. One again thank you for distingue us with your preference, we hope to have you again soon in our property.
4 out of 5
by Thomas from Houston

Good overall

Posted Jun 25, 2015 on Hotels
One night business trip. Clean rooms. Fitness center a bit dated.
Comment from Hotel Management
Sep 12, 2015 by Luisa Duhalt, Hotel Management
Dear Thomas, Thank you for choosing to stay with us during your visit at Villahermosa City, also that you took the time to send us your comments. I´m glad to inform you that we are working to improve our gym. Hope wil see you in your next visit to the Hotel, so you can verify the changes we made.
5 out of 5
by Claudia from Distrito Federal

thumbs up

Posted Jun 19, 2015 on Hotels
Nice place. Great food.
Comment from Hotel Management
Sep 12, 2015 by Luisa Duhalt, Hotel Management
Dear Claudia, Thank you very much for your comments!, We are very pleased that our efforts to have a better service are having a good improvement. One again thank you for distingue us with your preference, we hope to have you again soon in our property.
4 out of 5
Recommended
for Everyone
by A verified traveler

The hotel must include the breakfast for the rate

Posted Feb 6, 2015
The premier salon ( floor 6 ) wasn't open in the schedule , we were at 7 pm. and was not open
Comment from Hotel Management
Mar 12, 2015 by Claudia Sánchez Concierge, Hotel Management
First of all let me thank you for choosing to stay during your visit to Villahermosa and for taking the time to send us your comments, which are very important to us. I am sorry that we caused inconvenience during your stay but let me assure you that we have taken steps to prevent this from happening again. We hope to have you again in the hotel to treat you as you deserve.
4 out of 5
by A verified traveler

Clean and Well Located

Posted Apr 25, 2014 on Hotels
The hotel was clean and conveniently located (walking distance) close to the best restaurants in town.
Comment from Hotel Management
Feb 7, 2015 by Luisa Duhalt, Hotel Management
Dear guest, Thank you for your comments. We are very happy that you enjoyed your stay with us in your last visit to Villahermosa City. We will be very grateful to have you back in our hotel. sincerely, Luisa Duhalt Brand Champion
4 out of 5
by A verified traveler from Mexico DF

Nice Location-Very Clean Room

Posted Aug 10, 2013 on Hotels
This hotel is located in a very nice neighborhood next to the Quinta Real hotel which in my point of view is the most elegant hotel in Tabasco. The maintenance could be better although my room was extremely clean. The weekend rates are great if you go for leisure!
Comment from Hotel Management
Feb 7, 2015 by Luisa Duhalt, Hotel Management
Dear guest, We are grateful for your choice to stay at our hotel in Villahermosa and we are happy that you enjoyed your stay with us. Thanks for letting us know your opinion. Do not forget to visit us again on your next trip to town. Luisa Duhalt Brand Champion
4 out of 5
by George

Excellent food

Posted Jan 14, 2013 on Hotels
Good well keep hotel. Excellent restaurant.