Ratings based on 408 Verified Reviews

3.6 out of 5
77% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently located hotel

Posted Jan 22, 2017
Pros: Very friendly staff. Swimming pool.
Cons: Wi-Fi. Also, too much noise in the first floor.
Location: Close to La Venta park museum, downtown and restaurants.
Didn't spend much time on the hotel since we were out mostly, but overall it was an enjoyable experience.
3 out of 5
Recommended
for Everyone
by A verified traveler from canada

Wifi signal was not strong enough

Posted Oct 25, 2016
Wifi signal was not usable into the room. Deck chair was all broken.
3 out of 5
by A verified traveler

Nice staff

Posted Aug 14, 2016
Excellent staff, but towels and sheets need to be replaced.
1 out of 5
by A verified traveler

No good I will not recommend this hotel

Posted Jul 28, 2016
Horrible ac don't work bathroom was to nasty I reserve one bed room and they give me another one
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Convenient and easy to find. Easy access.

Posted Mar 3, 2016
Pros: Nice facilities and pool grounds
Cons: Disappointed that I couldn't alter my reservation to a different day to fit my new itinerary.
Location: The surrounding neighborhood was not appealing which kept me from exploring the adjacent area.
Found the buffet breakfast very nice; although price was not known until after having eaten. Architecture has nice curb appeal.
5 out of 5
by Keith

This traveler left a rating score only Posted Feb 9, 2016 on Hotels
2 out of 5
by A verified traveler

Old

Posted Jan 22, 2016
Really bad experience. I don't recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2015
Clean, comfy, tender staff good for business, near downtown
5 out of 5
by Paul

Posted Aug 31, 2015 on Hotels
Best meal have had in mexico.
4 out of 5
Recommended
for Everyone
by A verified traveler from Merida

Good stay, very close to ADO bus station

Posted Aug 15, 2015
Good overnight stay mid-transit, clean, friendly and nice