Ratings based on 32 Verified Reviews

3.3 out of 5
67% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by Viola from London

Avoid!

Posted Mar 7, 2013
Cons: Staff
We were trying to change the date if reservation. Contaced Expedia from Mexico just to find out that non of their staff spoke English and Expedia customer service lady couldn't help. We arrived late. The guy at the reception desk couldn't be leas bothered , he also said that the reservation was for the next day which clearly wasn't the case on my confirmation email. After signing a paper for 300 Pessos for remote control we wondered of to our room. The hotel is dated and def would do with refurbishment. Next morning we decided to give their breakfast a go. We have been told is 100 Pessos a head but when we received the bill it was 125p/p. Not a big deal but when we were trying to explain why we were upset the guy at the reception said that's only 50 pesso extra...! Again, not the point! Not once member of front seat said hello to us. But other members of staff were friendly. We left one night earlier without even asking for our money back. We would not recommend this hotel to anyone!
4 out of 5
by A verified traveler from New York, NY

Great hotel - close to university

Posted Aug 17, 2011 on Hotels
I stayed here for a conference that was being held at the UJAT. The location was perfect for me - just a ten minute walk to the conference hall. It's also close to WalMart and a restaurant called VIPS which wasn't too bad, kinda pricey. There's really not much else around the hotel - but cab fare was much cheaper than I expected ($1-$3 a ride) so this was a nice, quiet location for me. The service, room, and pool were excellent. Would recommend.
2 out of 5
by RICARDO

Posted Jul 13, 2017 on Hotels
Falta mucha limpieza mucho polvo y arañas
Comment from Hotel Management
Jul 15, 2017
Le agradecemos su comentario, trabajaremos mas a detalle con lo antes expuesto.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 11, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from E Zapata, Tab.

Cercano a parque museo la venta

Posted Apr 23, 2017
Habitacion comoda sin ruidos. Personal del estacionamiento muy amable y atento.
4 out of 5
by A verified traveler from Veracruz

Fam. lara

Posted Sep 6, 2016 on Hotels
La habitación muy amplia, lo único, que los olores de la cocina subían hasta nuestra habitación estábamos en la 307
5 out of 5
by Juan from Una estancia muy agradable, con buena atención y servicio

Exelente Atención y Servicio

Posted Apr 1, 2016 on Hotels
La estancia fué muy agradable, tomaré en cuenta éste hotel para hospedarme en mi próximo viaje
3 out of 5
by ARTURO from VERACRUZ

UN HOTEL DECEPCIONANTE.

Posted Jan 10, 2016 on Hotels
UNA MALA EXPERIENCIA, COLCHONES DURISIMOS, HUELE A HUMEDAD Y A VIEJO POR TODOS LADOS Y EL RESTAURANT UN COMPLETO FRAUDE.ES URGENTE QUE EN ESE HOTEL ALGUIEN TOME DECISIONES ¡YA! POR SUPUESTO QUE NO LO RECOMIENDO NI PIENSO VOLVER A ESE LUGAR.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 1, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

hotel agradable

Posted Dec 21, 2015
La familia muy contenta, la mayoría del personal con excelente trato , limpieza excelente. Lo malo es que nos llovió .