Ratings based on 46 Verified Reviews

4.0 out of 5
77% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Nov 13, 2017
Very nice, too far from main road, bad internet connection
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to train station.

Posted Sep 9, 2017
Had a very pleasant three night stay. Hotel facility's were very good, and the local amenities were very close. Overall 4/5.
Comment from Hotel Management
Sep 11, 2017 by Marina d'Or, Hotel Management
Your positive valuation is a source of pride for us. Do not hesitate to repeat in our hotel! Greetings.
2 out of 5
by A verified traveler from Rockville, MD

Very nice staff but the hotel is on the older side

Posted Aug 18, 2017
The hotel was fine but definitely not a 4 star hotel. The hotel was older and not well maintained, the shower was not very clean and the WIFI was horrible, I could not watch a 5 minute YouTube video without the video buffering for 10 mins. Also I found a couple of Huge bugs in my room at various times.
Comment from Hotel Management
Aug 21, 2017 by Marina d'Or - Ciudad de Vacaciones, Hotel Management
We regret that you were not satisfied with the service offered. We work hard and put all the efforts to cover all your needs and to ensure that you receive the best accommodation service. Best regards,
5 out of 5
by A verified traveler

Comfortable hotel in the town

Posted Dec 7, 2016 on Hotels
Very comfortable stay to meet family.
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Excellent!

Posted Sep 29, 2016
The hotel and its staff exceeded my expectations! Kindness, guidance at all times and the care given, make them worthy of great prestige. Cleaning the rooms daily and on time. The rich variety and breakfast. Anyway, all excellent!
Comment from Hotel Management
Oct 5, 2016 by Marina d'Or - Ciudad de Vacaciones, Hotel Management
The best reward to our daily hard work is to receive the feedback from our guests. After reading your words we can only thank you for staying with us and be more than happy that with satisfaction with the great job of our staff, kind and helpful and trying to attend your needs at every moment. Besides, we appreciate your remarks about the cleanliness and the tasty and varied breakfasts. Come back soon!! Huge hug from Spainayuno. Volved muy pronto! Un fuerte abrazo
4 out of 5
Recommended
for Everyone
by A verified traveler

Nicest hotel in Vila-real

Posted Jul 31, 2016
Nice hotel, close to castellon and restaurant food is great
5 out of 5
by ALISON from Wishaw

Great local hotel

Posted May 10, 2015 on Hotels
This hotel is extremely clean and comfortable, quiet air conditioning with parking available if required. The room was quiet from street noise and within easy reach of restaurants locally. It's got a swimming pool, gym and sauna in the basement, easily accessed with room key, but with no natural light obviously. The reception staff were very helpful ...I needed a sewing kit and they helped me.
Comment from Hotel Management
Jul 25, 2015 by MarinadOr, Hotel Management
Thank you for choosing one of our two urban hotels, in VilaReal and for sharing these excellent valuations of the hotel. The hotel is fantastic, with installations like swimming pool, sauna or Jacuzzi. The rooms are spacious, comfortable and very quiet, as well as the excellent location of the hotel, just opposite the shopping centre. There you have services like cinema, restaurants, cafeterias and shops. Moreover, thank you for the kind words when referring to the treatment received from our staff, they are great professionals, always with an educated, friendly and close treatment. Wishing to have you back in any of our hotels. Kind regards,
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Warwickshire UK

Reliable and efficient

Posted Mar 19, 2015
Pros: Efficient and friendly
Cons: nothing
Location: Probaly not a holiday location on the fringe of the industrial areas of vila Real however good local dining facilities.
I have stayed at the palace 5 times and it never disappoints. Perfect for business trips with good sized rooms and excellent WiFi.
Comment from Hotel Management
May 23, 2015 by Marina d'Or - Ciudad de Vacaciones, Hotel Management
Thank you for these excellent valuations of one of our two urban hotels located in Vilareal town and four your fidelity to us. As you mention, this hotel is ideal for business trips, for its good location and communication with N-340, a few kilometers from Castellón de la Plana, Valencia, Oropesa del Mar and our holiday resort Marina d’Or. Specialized both in business and company events, as well as in sports events, the hotel counts on fully equipped installations. There are spaces for business meetings, conventions, massage rooms and a totally equipped spa area. Moreover, rooms are spacious and comfortable, WI-FI internet connection too. Looking forward to see you again soon. Regards,
4 out of 5
by tony from horey

close to town

Posted Sep 19, 2014 on Hotels
the hotel was fine fo a one kniht stayr
Comment from Hotel Management
Dec 5, 2015 by MarinadOr, Hotel Management
Many Thanks for staying in Palace, our urban hotel in Vila-Real. The hotel is ideal either for short or long stays and any traveler: for business reasons, sports, as well as corporate events. Its facilities are equipped for meetings, events, conventions, massage rooms, spa area, gym… Thank you very much once again! Regards
3 out of 5
by A verified traveler

Comfortable room

Posted May 5, 2014 on Hotels
Stayed at the Vila Real Palace on a business trip. The rooms are comfortable was clean with a good sized bathroom. Only two minor quibles, the room safe instructions are only in Spanish and the wifi in the room kept would not stay connected for more than a minute at a time. I did not mention these at the time as we arrived very late and left straight after breakfast. But the wifi problems appear to be a recurring theme so the hotel should look into this.