Ratings based on 27 Verified Reviews

4.7 out of 5
100% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by Gustavo

Posted Mar 20, 2017 on Hotels
If you look for a place to rest and enjoy the nature with a high class level standards, this is your place. All rooms has lake view which is itself a spectacular landscape. Services like breakfast, spa and pool area were fine and always perfectly clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel on a beautiful lake

Posted Jan 4, 2017
Excellent stay with a nice room with view on the lake. Breakfast was plentiful and good. The Access to the spa was a plus! Overall excellent stay!!
5 out of 5
by A verified traveler

Posted Dec 6, 2016 on Hotels
It is an elegant hotel. The breakfast are nice, and the views are breathtaking.
5 out of 5
Recommended
for Families
by andre d.

Beautiful Hotel

Posted Aug 24, 2015 on CheapTickets
The hotel was like the Grand California hotel in Disneyland a wonderful view of lake the best hotel in Pucon by far.
5 out of 5
Recommended
for Everyone
by A verified traveler from santiago, chile

Great hotel

Posted Feb 8, 2015
Great hotel. Great food, everything you ask for, they try to give it to you. I'll come back next year.
5 out of 5
Recommended
for Couples
by Javier from Santiago, CHILE

Great hotel for couples

Posted Jan 3, 2013
Pros: The experience
The location and the sight of the hotel are wonderful, the inside swiming pool is very beautiful
4 out of 5
Recommended
for Couples
by A verified traveler from Bogota, Colombia

A wake up of the senses.

Posted Jan 5, 2011
The hotel is situated on a lake with the most breathtaking views. The room oversees the lake and the Andes. Rooms are ample and comfortable. Nice decks. However, for the price per night an ancient 20" TV doesn't do it. The room temperature is controlled from the reception. Another minus.. Two twin beds make up for a king. The ammenities do not fall into the 5 star category. Too expensive for what it offers, however it is a defect seen throughout Southern Chile.
5 out of 5
Recommended
for Couples
by Anonymous

Beatiful vacation

Posted Jan 5, 2011 on Orbitz
Beautiful Hotel, great location, fantastic personnel, great customer service, in all, can't wait to go back.
5 out of 5
by A verified traveler

Ótimo

Posted Jul 12, 2017 on Hotels
Ótimo hotel! Bom atendimento, quarto limpo e bem conservado, cama gostosa, vista da sacada do quarto magnífica!
5 out of 5
Recommended
for Everyone
by A verified traveler

As margens do lago Villarica

Posted Jul 5, 2017
Excelente hotel. Só não fomos reconhecidos como hóspedes expedia Vip, não recebemos o benefício VIP, conforme e-mail enviado pelo Concierge expedia.