Ratings based on 10 Verified Reviews

4.4 out of 5
67% of guests recommend
4.8 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Posted Jan 23, 2018
Good location, nice room and breakfast. Very pleasant place to stay and everyone was so nice but very limited English. No room temperature control so no air conditioning during the summer which made the room too hot. During the day we didn’t want to keep the windows open when not in the room for security and to keep the bugs out so it was uncomfortably hot in the evenings.
5 out of 5
by A verified traveler

Convienent & clean hotel

Posted Oct 25, 2016 on Hotels
Great stay & location
4 out of 5
by A verified traveler

Discriminación por vestimenta

Posted Jan 30, 2018 on Hotels
El desayuno malo en comparación a otros hoteles con el mismo rango de precio. La persona que nos recibió, al momento de pedirle algún dato para almorzar me discriminó por mi forma de vestir, el resto del personal del hotel muy amables y cordiales. La piscina se notaba muy mal cuidada.
4 out of 5
by A verified traveler

Razoável

Posted Dec 31, 2017 on Hotels
Hotel simples, porém agradável. O preço é alto pelo que oferece.
Comment from Hotel Management
Jan 6, 2018 by Sonia, Hotel Management
Gracias por su comentario !
5 out of 5
by ELUISA

Simples e Autêntico

Posted Dec 30, 2017 on Hotels
O Hotel e tipo pousada. Com localização espetacular próximo ao lago e com vista para o vulcão! Há restaurantes próximos e toda Beira do lago para desfrutar. O café da manhã é suficiente. Quarto pequeno, muito bem cuidado e limpo. Atendimento da recepção e excelente! E ótimo no que se propõe.
Comment from Hotel Management
Jan 6, 2018 by Sonia, Hotel Management
Muchas gracias por sus comentarios !
5 out of 5
by Jorge

muy acogedor

Posted Jan 9, 2017 on Hotels
lo pasamos muy bien
3 out of 5
by A verified traveler from Schleswig-Holstein

Posted Dec 10, 2016
Pros: Lage
Cons: Bäder erneuern, Personal schulen.
Location: In guter Lage in Villarrica, Spaziergänge, Bootsfahrten aus dem See, tolle Wanderungen in den nahegelegenen Nationalparks.
Das Hotel liegt fußläufig sowohl zur Ortsmitte wie auch zum Seeufer, hat eigene Parkplätze und ist ruhig. Unser Zimmer war nicht besonders groß, hatte aber ein angenehm großes Bad, das allerdings sehr renovierungsbedürftig war (alte Ausstattung, schlechte Beleuchtung, Wanne mit kaum geradem Boden, sodaß man beim Duschen einen unsicheren Stand hatte. Das Frühstück war nicht einem 3-Sterne-Hotel entsprechend. Personal ließ sich kaum sehen, wenn doch, wurde nicht gegrüßt. Fazit: Die 98,00 USD für ein Standartzimmer waren viel zu teuer für die erbrachte Leistung.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
5 out of 5
by MARTINEZ OVIEDO from buenos aires

Excelente

Posted Jul 24, 2016 on Hotels
Hermoso hotel con vista al Lago Villarica en contacto con la naturaleza, súper comida y limpia, excelente decoració. Muy recomendable
5 out of 5
by A verified traveler

Lo que buscaba.

Posted Jan 1, 2016 on Hotels
Muy agradable . Bonito hotel y buena situación