Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Excelente hotel con vista al lago

Posted Aug 1, 2016
Pros: La habitación amplia y con balcón con vista al lago. El spa muy amplio y comodo
Cons: Sin duda tienen que mejorar el servicio. Faltaba personal. Y el personal que estaba no era 100% idoneo
Location: ubicado justo entre Villarica y Pucón, sobre el lago. En verano actividades lacustres y en invierno cerca de la pista de ski del volcan Villarrica
El hotel tiene una infraestructura excelente y muy buena ubicacion. El servicio es bueno, pero no está a la altura de un 5 estrellas.
5 out of 5
by A verified traveler from chile

Muy buena climatizacion en invierno

Posted Jul 24, 2016
Para relajarse y descansar. Buena vista al lago, muy buena climatización, excelente atención del personal de habitación y comedor.
5 out of 5
by andre d.

Beautiful Hotel

Posted Aug 24, 2015 on CheapTickets
The hotel was like the Grand California hotel in Disneyland a wonderful view of lake the best hotel in Pucon by far.
5 out of 5
by A verified traveler from santiago, chile

Great hotel

Posted Feb 8, 2015
Great hotel. Great food, everything you ask for, they try to give it to you. I'll come back next year.
5 out of 5
by Javier from Santiago, CHILE

Great hotel for couples

Posted Jan 3, 2013
Pros: The experience
The location and the sight of the hotel are wonderful, the inside swiming pool is very beautiful
4 out of 5
by A verified traveler from Bogota, Colombia

A wake up of the senses.

Posted Jan 5, 2011
The hotel is situated on a lake with the most breathtaking views. The room oversees the lake and the Andes. Rooms are ample and comfortable. Nice decks. However, for the price per night an ancient 20" TV doesn't do it. The room temperature is controlled from the reception. Another minus.. Two twin beds make up for a king. The ammenities do not fall into the 5 star category. Too expensive for what it offers, however it is a defect seen throughout Southern Chile.
5 out of 5
by Anonymous

Beatiful vacation

Posted Jan 5, 2011 on Orbitz
Beautiful Hotel, great location, fantastic personnel, great customer service, in all, can't wait to go back.