2 outdoor pools, pool umbrellas, sun loungers
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Reviews of Hotel Del Llano

3.5 out of 5
Hotel Del Llano
Carrera 30 N 49-77 Barrio El Caudal, Villavicencio, Meta

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 133 reviews" "
Rating 8 - Good. 39 out of 133 reviews" "
Rating 6 - Okay. 23 out of 133 reviews" "
Rating 4 - Poor. 12 out of 133 reviews" "
Rating 2 - Terrible. 14 out of 133 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Marino

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly!
Stayed 5 nights in Apr 2024

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was really nice The breakfast that was included was great
Stayed 2 nights in Dec 2023

6/10 Okay

Mauricio, Toronto

Traveled with family
Liked: Cleanliness, property conditions & facilities
The view of the mountains is beautiful, the sounds of birds in the mornings, nice pool , Olympic size, clean rooms, clean bed sheets, good air conditioning in the room, excellent breakfast. Very well located in front of the hill bringing fresh cool air to a very hot city.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mauricio Hernán

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Ralph

Stayed 1 night in Jul 2023

10/10 Excellent

Denia

Stayed 1 night in Jun 2023

8/10 Good

William

Stayed 3 nights in Jun 2023

2/10 Terrible

Carlos

Stayed 1 night in May 2023

10/10 Excellent

JUAN

Stayed 2 nights in Apr 2023
Response from Excelente on May 5, 2023
Excelente puntaje, esperamos poder servirle nuevamente saludos

2/10 Terrible

Efrain

Stayed 1 night in Apr 2023
Response from Gracias on May 5, 2023
Muchas gracias por este comentario, esperamos poder servirle en otra oportunidad, saludos

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Terrible conditions. No hot watter. Very old rooms. Not even dinner service after 9 pm.
Stayed 1 night in Mar 2023
Response from Saludos on Apr 13, 2023
Hemos comprado la caldera para el agua caliente y ya contamos con este servicio

2/10 Terrible

Sebastian

Stayed 1 night in Mar 2023
Response from saludos on Apr 13, 2023
Esperamos poder servirle en otra oportunidad

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Dusty

Stayed 1 night in Sep 2022
Response from gracias on Jan 12, 2023
muchas gracias por sus comentarios , saludos cordiales

4/10 Poor

Orlando

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Old hotel, alot of noise from outside gets into the room. we stayed for 1 night, the day we stayed there was a wedding that ended around 1 am, the noise was very loud and I couldn't sleep until the wedding ended. We asked for the wifi password, they told us the password would be in the room. we got to the room, there was no wifi password. We tried to call reception, the phone was not working. When walked to the reception, asked for the wifi, they told us they don't know it and they were going to send the IT guy. We told them to fix the phone, we went back to the room, no one came. We went again to the reception. After 30 mins, a "guy" came in, gave us the wifi and took the phone for "repair" we never came back. We went out that night, and we told the receptionist, again, that we needed the phone in case we need something, emergency etc. She said that if it was OK that someone enter the room without us being there to "repair" the phone, we said ok. We came back, and the phone was not "repaired". So customer service = 0, the worst. Next morning, breakfast was 3/10. Bottom line, I do not recommend this hotel not even to stay 1 night. Stay away from here.
Stayed 1 night in Sep 2022
Response from excelente on Jan 12, 2023
lamentamos lo sucedido , estamos trabajando para mejorar cada dia

10/10 Excellent

Bayron

Stayed 2 nights in Sep 2022
Response from excelente on Jan 12, 2023
Gracias por este maximo puntaje, saludos

10/10 Excellent

Katerine

Stayed 1 night in Sep 2022
Response from excelente on Jan 12, 2023
excelente puntaje , gracias por su estadia , saludos

8/10 Good

Leidy

Stayed 1 night in Sep 2022
Response from excelente on Jan 12, 2023
Excelente puntaje, muchas gracias por sus comentarios

8/10 Good

Sergio

Stayed 2 nights in Sep 2022
Response from excelente on Jan 12, 2023
excelente puntaje , muchas gracias

10/10 Excellent

Alvaro

Stayed 2 nights in Aug 2022
Response from Excelente on Aug 31, 2022
Excelente puntaje, muchas gracias por sus comentarios, esperamos poder servirle nuevamente

10/10 Excellent

Angie

Stayed 1 night in Aug 2022
Response from excelente on Aug 31, 2022
Gracias por su calificación, esperamos poder servirle nuevamente , saludos

10/10 Excellent

Diego

Stayed 4 nights in Jul 2022
Response from excelente on Aug 31, 2022
Máximo puntaje, muchas gracias por esta calificación, esperamos poder servirle nuevamente , saludos

10/10 Excellent

Diego

Stayed 2 nights in Jun 2022
Response from excelente on Jan 12, 2023
Excelente puntaje , muchas gracias

8/10 Good

YURI JOHANA

Stayed 1 night in Jun 2022

8/10 Good

Cesar Augusto

Stayed 3 nights in May 2022
Response from excelente on Jan 12, 2023
Excelente puntaje , muchas gracias

8/10 Good

Salvador

Stayed 6 nights in May 2022
Response from excelente on Jan 12, 2023
Excelente calificación , esperamos poder servirle nuevamente

10/10 Excellent

Andrés

Stayed 2 nights in Mar 2022
Response from excelente on Jan 12, 2023
Gracias por su calificación, esperamos poder servirle nuevamente

10/10 Excellent

Sergio

Stayed 4 nights in Mar 2022
Response from excelente on Jan 12, 2023
Gracias por su máximo puntaje

2/10 Terrible

Jairo

Disliked: Amenities
Me robaron en la habitacion !
Stayed 1 night in Feb 2022
Response from gracias por su aporte on Jan 12, 2023
Lamentamos lo sucedido, hemos tomado los correctivos del caso

6/10 Okay

Nazabel

Stayed 2 nights in Feb 2022
Response from saludos on Jan 12, 2023
esperamos poder servirle nuevamente

10/10 Excellent

LAURA LILIANA

Stayed 4 nights in Dec 2021

8/10 Good

jairo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in Dec 2021

6/10 Okay

Gustavo

Stayed 2 nights in Oct 2021

6/10 Okay

Monica

Stayed 4 nights in Oct 2021

8/10 Good

Juan felipe

Stayed 1 night in Oct 2021

10/10 Excellent

Camilo

Stayed 1 night in Oct 2021

8/10 Good

Eduardo

Stayed 1 night in Sep 2021

10/10 Excellent

Deisy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Sandra Ruiz

Stayed 1 night in Jul 2021

10/10 Excellent

John Carlos

Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2021

8/10 Good

Katherine

Stayed 1 night in Jan 2021

8/10 Good

Ivan

Business traveler
Stayed 1 night in Jan 2021

10/10 Excellent

JULIO

Stayed 2 nights in Dec 2020

2/10 Terrible

Giovany

Stayed 1 night in Dec 2020

10/10 Excellent

Lina

Stayed 1 night in Nov 2020

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities
Muy deteriorado
Esta muy deteriorado no me gusto
Stayed 1 night in Oct 2020

10/10 Excellent

Malcolm

Stayed 1 night in Mar 2020

8/10 Good

Jairo

Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only nice thing about this hotel are the pools, the building itself is very old, the doors have locks with keys, not cards like all other hotels, the door is flimsy and any one can break in. I was wondering when checking in, why the staff was recommending to buy daily insurance, now I know why, I had never been asked to add insurance by other hotels. Rooms are old, firnuture is old, the bathrooms do look renovated. The room phone is still rotary!!!!!! Unbelievable, stay away, go to GH Grand Hotel instead, is awesome, I stayed there once but could not get a room for the holidays. STAY AWAY!!!!!!!!!
Stayed 6 nights in Dec 2019
Response from Mauricio Alejo on Jan 15, 2020
Good Evening Dear Customer Thank You for Your comments, in order to investigate this issue, please let us know more about the room that you stayed in we are aware of the old fashioned furniture that we use, in this moment we are updating our rooms to give a more qualified service we Apologize for the inconvenients during your stay