Ratings based on 549 Verified Reviews

3.7 out of 5
70% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from usa

City Center Hotel

Posted Jan 9, 2018
Older hotel in classical style. Clean, friendly and very convenient location for city center. Good breakfast and hotel bar has real fireplace. Hotel is dated but well kept for its age.
Comment from Hotel Management
Jan 9, 2018 by Carlo Cravat, Hotel Management
Dear Guest, thank you for your kind comments about our hotel. Happy to read that you like our bar with its fireplace. Best regards, Carlo Cravat
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2017
It was very enjoyable. The Christmas Market across the street was fantastic too watch from the view of my room.
Comment from Hotel Management
Dec 6, 2017 by Carlo Cravat, Hotel Management
Dear Guest, thank you for your kind feed back. Happy to read that you had a nice stay. Best regards, Carlo Cravat
4 out of 5
Recommended
for Everyone
by A verified traveler

Very central, traditional hotel.

Posted Dec 2, 2017
Pros: Position, history, character
Cons: For a lovely hotel, it seems rather mean not to renew the bathroom items. I stayed there three nights, but the shampoo & shower gel never refilled.
Location: Very central, next to "golden lady" and valley, 2 mins from Cathedral and Palace. In December, handy for Christmas markets and ice rink.
Very central, traditional hotel. Close to amenities and transport links. Rooms were quiet, even though overlooking the Christmas market.
Comment from Hotel Management
Dec 2, 2017 by Carlo Cravat, Hotel Management
Dear Guest, thank you for your kind return and especially the point of the soap. Sorry for that issue. Normally the maids have to refill aurtomatically . Did you ask reception. Best regards, Carlo Cravat
5 out of 5
Recommended
for Everyone
by A verified traveler from tokyo,japan

totally such a nice hotel

Posted Nov 29, 2017
The staffs are do polite and kindly, the location of hotel is really good. If i have chance to visit luxemburg again, I hope to stay this hotel again.
Comment from Hotel Management
Nov 29, 2017 by Carlo Cravat, Hotel Management
Dear Guest, thank you very much for your kind comment about my staff and my hotel. We are looking forward to welcoming you next time you come again to Luxembourg. Carlo Cravat
3 out of 5
by Yves

Posted Nov 5, 2017 on Hotels
Comment from Hotel Management
Nov 6, 2017
Dear Guest, thank you for your comment. Best regards, Carlo Cravat
5 out of 5
by A verified traveler

Loved it!

Posted Nov 3, 2017 on Hotels
Amazing place, will stay again.
Comment from Hotel Management
Nov 5, 2017
Dear guest, thank you very much for your nice comment. Best regards, Carlo Cravat
5 out of 5
by Tina

Great service and location

Posted Oct 24, 2017 on Hotels
Staff were outstanding! We had a fab stay and the location was perfect!
Comment from Hotel Management
Oct 26, 2017
Dear Guest, i was happy to read that all went fine and that you enjoyed your stay. My staff and myself do our very best to make your stay as pleasant as possible. Thank you again and see you soon at the "Cravat". Carlo Cravat
4 out of 5
Recommended
for Everyone
by A verified traveler

Right where you want to be

Posted Oct 17, 2017
The room was immaculate with one grossly obvious blemish: cigarette burns, two of them, all the way through the bedspread, right in the middle. What an oversight to make a beautiful room in a beautiful historic hotel look trashy as a first impression. The hotel was in a great location if you are there to be a tourist: lots of things within walking distance. The front desk was very helpful with directions and suggestions (they even printed an area map for me so I had a clue where I was once I started walking around), and holding my baggage while I was out for the day after checking out. Someone tried to enter the room while I was in there in the evening. I'd like to assume it was a turn down service. Lucky for me, the slide lock (which wasn't deployed) was faulty, and caught the door. It was a great stay; I wish it had been longer than one night.
Comment from Hotel Management
Oct 19, 2017 by Carlo Cravat, Hotel Management
Dear guest, thank you for your nice and kind feedback about your stay. May I suggest to make it 2 or three nights next time. Sorry for the burnt material I will have a very close look to it with the housekeeping. Best regards, Carlo Cravat
1 out of 5
by Cedric

Posted Sep 18, 2017 on Hotels
Comment from Hotel Management
Sep 20, 2017
Sorry that you did not like your stay. Best regards, Carlo Cravat
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Comfort

Posted Sep 15, 2017
Beds were comfortable, room clean, breakfast very good and staff were very pleasant and helpful and location was excellent
Comment from Hotel Management
Sep 16, 2017 by Carlo Cravat, Hotel Management
Dear Guest, thank you for your nice feed back about my staff and my rooms. Best regards, Carlo Cravat