Ratings based on 503 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Personal Event
by A verified traveler

Need upgrading

Posted Mar 18, 2018 on Hotels
Hotel needs TLC. The waiting staff at breakfast are not really friendly, give you a funny look, which made my stay not very pleasant.
Comment from Hotel Management
Mar 19, 2018 by Front Office Manager - Egidijus, Hotel Management
Dear Ana, Thank you for taking the time to share your comments. We are very sorry that you have been disappointed staying at our hotel and that the hotel didn’t meet your expectations. We took your comments very seriously and we believe, that your comments helped us to improve and to avoid same problems and misunderstandings in the future. If you still in future would decide to visit us again, please inform us in advance, we will prepare special offer for you and you will be available to enjoy our improved services and we hope we will be able to change your opinion about our hotel and provided services. Have a good day! Best regards, Front Office Manager - Egidijus
4 out of 5
by A verified traveler

Posted Mar 8, 2018 on Hotels
Comment from Hotel Management
Mar 9, 2018 by Front Office Manager - Egidijus, Hotel Management
Dear Michael, Thanks for staying with us. We appreciate your feedback! We are looking forward to welcome you to our hotel on your next visit to Vilnius! Best wishes, Front Office Manager Egidijus Prieskienis
5 out of 5
by A verified traveler

Posted Feb 7, 2018 on Hotels
Comment from Hotel Management
Feb 12, 2018 by Egidijus Prieskienis, Hotel Management
Dear Sir/Madam, Thank you so much for leaving review regarding your stay at Congress Hotel. It is important for us to know what kind of experience our guests had during their stay. Thank you for sharing your impressions once again. We look forward to welcoming you in hotel Congress next time. Best wishes, Front Office Manager Egidijus Prieskienis
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Very good hotel for the price paid

Posted Dec 14, 2017
Would recommend , nothing to complain about even when arriving at midnight still very plesant staff on the front desk
Comment from Hotel Management
Dec 15, 2017 by Egidijus , Hotel Management
Dear Gart Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you in hotel Congress next time. Have a good day! Best regards, Front Office Manager - Egidijus
5 out of 5
by A verified traveler

Great value

Posted Nov 25, 2017 on Hotels
Comfortable hotel in convenient location in old town. Good breakfast included.
Comment from Hotel Management
Nov 27, 2017
Dear Sir/ Madam, Thank you for staying with us. We appreciate your feedback! We look forward to welcoming you in Congress Hotel next time. Have a good day! Best regards, Front Office Manager - Egidijus
5 out of 5
by A verified traveler

Nice hotel in vilnius , close to downtown

Posted Oct 28, 2017 on Hotels
Excellent hotel, goid breakfast Third stay, very pleased
Comment from Hotel Management
Oct 30, 2017
Dear Sir/Madam, Thank you for the time you spend on leaving such a high evaluation and review about your recent stay in Congress Hotel. We were proud to learn from your comments that you enjoyed your stay at our property because of our location and good breakfast. Thank you once again and we look forward to welcoming you in Congress Hotel next time. With our best wishes, Front Office Manager Egidijus Prieskienis
4 out of 5
by Mark

Good

Posted Oct 28, 2017 on Hotels
Hotel is well located. Room was clean, although it was too small. Water pressure was good and WIFI is free and had good speed.
Comment from Hotel Management
Oct 30, 2017
Dear Mark, Thank you for the time you spend on leaving such a high evaluation and review about your recent stay in Congress Hotel. We were proud to learn from your comments that you enjoyed your stay at our property because of our location and good WIFI. Thank you once again and we look forward to welcoming you in Congress Hotel next time. With our best wishes, Front Office Manager Egidijus Prieskienis
4 out of 5
by A verified traveler

confererence visit

Posted Oct 15, 2017
Excellent location on the edge of the old town and easy walk to everything, including public transport. Excellent breakfasts
Comment from Hotel Management
Oct 17, 2017 by Front Office Manager - Egidijus, Hotel Management
Dear Guest, Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you in Congress Hotel next time! Best regards, Front Office Manager - Egidijus
2 out of 5
by A verified traveler from usa

Posted Oct 10, 2017 on CheapTickets
Disappointing . there are better choices not up to a 4 star these days room vary from small to nice size but the just seem odd and old. It must be an old building as the fours are noisy. Look more it is on a loud street . with some not facing it.
Comment from Hotel Management
Oct 13, 2017 by Egidijus , Hotel Management
Dear Matt, Thank you for taking the time to tell us about your experience at Congress hotel. We are are deeply sorry that we couldn't fulfill your expectations and you left our hotel not satisfied with your stay here. Your feedback is extremely valuable to us and we will pay attention to your remarks by focusing on making each and every guest experience by fulfilling their expectations in the best way it can be. We would be happy to welcome you again in our hotel and we will put all our efforts to make next your stay at Congress hotel more enjoyable. Kind regards, Front Office Manager Egidijus Prieskienis
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Very good location and good hotel

Posted Sep 18, 2017
Very good location and good hotel. We stayed in junior suite and the room was very clean. Exelent breakfast
Comment from Hotel Management
Sep 19, 2017 by Egidijus, Hotel Management
Dear Ina, Thank you for a wonderful words! We pleased to hear that you enjoyed your junior suite class room and excellent breakfast. It was a true pleasure to have you at our hotel and we will be delighted to see you again! Thank you once again for sharing your impressions about your stay at Congress hotel. With my best wishes, Front Office Manager