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Reviews of Holiday Inn Vilnius, an IHG Hotel

4 out of 5
Holiday Inn Vilnius, an IHG Hotel
Seimyniskiu 1, Vilnius

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 180 reviews" "
Rating 8 - Good. 72 out of 180 reviews" "
Rating 6 - Okay. 13 out of 180 reviews" "
Rating 4 - Poor. 3 out of 180 reviews" "
Rating 2 - Terrible. 1 out of 180 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Janez

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Holiday Inn Team on Jan 7, 2024
Dear Guest,Thank you for rating.Looking forward to see you back in the future!

10/10 Excellent

Marius, Portsmouth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
G Spot of Vilnius!
Stayed 1 night in Nov 2023
Response from Holiday Inn Team on Nov 29, 2023
Dear Guest,Thank you for evaluation.Looking forward to see you back!

6/10 Okay

P.

Stayed 1 night in Aug 2023
Response from Holiday Inn Team on Oct 4, 2023
Dear Guest,Thank you for your rating.Looking forward to see you back and hopefully rating would be higher.Best regards,

8/10 Good

Ian

Stayed 1 night in Aug 2023
Response from Holiday Inn Team on Aug 22, 2023
Dear Guest,Thank you for rating. Looking forward to see you back!

10/10 Excellent

Eleonora

Stayed 1 night in Jul 2023
Response from Holiday Inn Team on Aug 22, 2023
Dear Guest,Thank you for staying! Looking forward to see you back!

8/10 Good

Krzysztof

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dobra lokalizacja, miła obsługa w recepcji i restauracji.
Stayed 5 nights in May 2023

10/10 Excellent

Prem

Stayed 2 nights in Mar 2023
Response from Holiday Inn Team on Mar 20, 2023
Thank you for staying at the Holiday Inn Vilnius hotel and for a nice feedback.Looking forward to see you back!

8/10 Good

marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This propert was a close walk to city center. Clean warm room. Restaurant in hotel was good and professionally staffed. Breakfast was was a delight and enough room to sit. The food was presented in such a clean and professional way. Breakfast staff actually was interested in doing a great job and they did!!
Response from Holiday Inn Team on Dec 14, 2022
Dear Guest,Thank you for staying, thank you for a nice comments!

8/10 Good

Yigal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Holiday Inn Team on Nov 12, 2022
Dear Guest,Thank you for a nice feedback.Best regards,

10/10 Excellent

Satish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Holiday Inn Team on Nov 4, 2022
Thank you very much for a nice feedback!Looking forward to see you back!

10/10 Excellent

Gedas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is pretty basics, but it was perfect for us as we only needed a place to crash. What was amazing about this place was the staff. I had mistakenly booked a wrong date which was non-refundable, totally my bad but they agreed to make a refund as I already had re-booked for correct date. When we arrived at the hotel, they couldn’t find our reservation on the system, but they were very sweet about that and even thrown in free breakfast when this all was rectified. Top marks for the customer service!
Stayed 1 night in Sep 2022
Response from Holiday Inn Team on Nov 4, 2022
Thank you very much for a nice feedback!Looking forward to see you back!

8/10 Good

david

Stayed 1 night in May 2022
Response from Lina on May 18, 2022
Dear Guest, Thank you for staying at our property, thank you for a feedback. Looking forward to see you in the future!

10/10 Excellent

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Lina on Jan 27, 2022
Dear Guests, Thank you for the rating. We hope to see you again at our property. Have a wonderful day!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Communication Manager Sandra Eidukone on Feb 4, 2020
Thank you for staying with us and giving the highest score. We hope to see you soon again.

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 1 night in Jan 2020
Response from Communication Manager Sandra Eidukone on Jan 17, 2020
Thank you for staying with us!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and very modern. These european toilets though - gosh they are such a bad design compared to american ones. I can't blame holiday inn but man after taking a dump on that thing a couple of times. you can't help but wish for american style toilet again. Also the restaruant here is very delicious but overpriced.
Stayed 5 nights in Nov 2019
Response from Communication Manager Sandra Eidukone on Jan 7, 2020
Dear valued Guest, Thank you for taking your time to share your experience at the Holiday Inn Vilnius. Nice to hear that you liked our design and enjoyed restaurant. We are very sorry to hear about your experience with the toilet, but as you had said, there is nothing we could do here in Europe. We hope you will give us opportunity to serve you in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to city center. 1km, 10 min. Next to Opera and balet theater. 15 min to old Town. Good grocery store next door. Comfortable mattresses and blankets. Newly renovated. Bathrooms spacious and everything you may need. Stuff is friendly, and dropping everything to be at help. Separately want to mention breakfast. Awesome 👍
Stayed 2 nights in Oct 2019
Response from Communication Manager Sandra Eidukone on Oct 14, 2019
Dear Valuable Guest, Thank you for such a nice review. It means a lot. We are happy to hear that you had enjoyed your stay with us. Looking for your next visit! Sincrely Communication Manager Sandra Eidukone

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Communication Manager Sandra Eidukone on Jun 4, 2019
Thank you for sharing your feedback with us!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bright, clean, mediocre ribs
Hotel is bright, new, and clean. Service was good and the bar has an amazing selection of whiskey. The restaurant specializes in ribs, and if you are a rib connoisseur, don't expect too much.
Stayed 1 night in Apr 2019
Response from Communication Manager Sandra Eidukone on Apr 23, 2019
Thank you for sharing your experience with us. Looking forward to see you back at our hotel.

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019
Response from Communication Manager Sandra Eidukone on Apr 2, 2019
We are happy to hear that you enjoyed your stay. Looking forward to see you back!

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff 😊
Stayed 2 nights in Sep 2018
Response from Communication Manager Sandra Eidukone on Oct 23, 2018
Dear Wayne, Thank you so much for your kind words. Our staff will be happy to hear that their efforts were evaluated. We look forward to working with you again in the future! With sincere thanks

6/10 Okay

Martin Adams, England

Liked: Cleanliness, property conditions & facilities
Nice hotel but let down by the breakfast,
This is a good hotel but was let down by the poor breakfast, the food wasn’t replenished and you would end up struggling to find the food too eat!! The breakfast staff are not up to the job and we’re not doing a good job, this wasn’t an isolated incident as we stayed 3 nights and it was the same each day!!! Just not good enough..
Stayed 3 nights in Jun 2018

10/10 Excellent

George, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
I stayed here for business and leisure and the hotel was great. The hotel is extremely clean, the rooms are modern and well kept and the staff are very friendly and attentive. Location wise, it is about a 10/15 min walk from the city centre, however, you can also get a bus which are very cheap. Breakfast is good and has continental, hot food and a nice bakery selection. Would recommend and would stay again.
Stayed 1 night in Jun 2018

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel and services
Stayed 3 nights in May 2018

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great food
Made very welcome from the moment you arrive. Was checked in by Lina, an asset to the hotel. I have stayed here a few times and the restaurant is worth a visit alone!!!
Stayed 2 nights in May 2018

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel & rooms, with friendly and
Very comfortable hotel & rooms, with friendly and efficient staff. I will definitely return.
Response from Renata on May 15, 2018
Thank you for you feedback! Looking forward to your next visit!

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Vilnius
Nice hotel - centrally located. The common areas (reception etc) are new and very smart, rooms likewise are modern and comfy. We ate in the restaurant, and while the service was a bit slow, the staff were very apologetic and the food excellent.

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Business Hotel
Nicely located hotel. Room service and the food was excellent. Breakfast was also good.
Stayed 2 nights in Dec 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star Holiday Inn!
What a great hotel and staff! So helpful. Perfect location.
Stayed 1 night in Aug 2017
Dear David, Thank you for nice words about Holiday Inn Vilnius hotel! With best regards, Communication manager Renata Kijevic

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, beautiful facilities, convenient location and good rates. Overall, highly recommended.
Response from Renata Kijevic on May 19, 2017
Dear Guest, Thank you for your nice comments about Holiday inn Vilnius hotel, we would love to host you again in our hotel. With best regards, Communication manager

10/10 Excellent

Barry, Chorley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Vilnius
Friendly people wherever you go, breakfast was busy with lots of coach trips in the hotel, but no problems. Rooms are clean and modern.
Dear Chorley, Thank you for nice review you wrote about Holiday Inn Vilnius Hotel. Love to hear that you have valued our staff and cleanses. With best regards, Communication Manager Renata Kijevic

8/10 Good

Dmitry, Minsk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, but nothing special
Rather good place with the comfortable renovated bathrooms. Pros: bathrooms, room cleaniness, breakfast, close to old town. Cons: no free parking (8 EURO per night), not comfortable mattresses and pillows, noisy surrounding right on the big intersection.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

8/10 Good

Gabriel, Estonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weird Floor
The floor is a bit weird. But in the overall everything fine!!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the worst holliday inn
the worst holliday inn

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the worst holliday inn
the worst holliday inn

10/10 Excellent

Gintare, Derby Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel in the best location
Great facilities and location, really appreciated the unrestricted timing for usage of the sauna when being included in the room price that other hotels nearby can't offer. Highly Recommending!

10/10 Excellent

David Pryor, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service
The staff went to extra lengths to make sure my stay was good. They were very friendly and attentive. The café staff was also excellent and the cook was superb. Very good stay. Very good location.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Met all typical expectations of cleanliness and comfort. Reasonably close to the City's historical centre.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cp, Ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walk to old town
Nice place. Excellent breakfast buffet served at 6:30 am. Close to many sights.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms
This Hotel is wonderful,,everything was ok,,but if someone Wants see TV must pay 25 euro just one time watch,it,mean if you wants see TV next day again you must Pay 25 euro!!!! I think this is verey important change your polecy for see The TV.

8/10 Good

Alan, Bedford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Nice Hotel. everthing you'd extpect from Holiday Inn. The only thing that lets it down is there is only a small car park to the rear of the building which gets very busy and parking elswhere nearby is expensive.

8/10 Good

The Lisbon Traveller

Liked: Cleanliness
Too costly for what it offers
Too expensive for a 3 star hotel... New Year Eve party extremely expensive.. (300 litas per peson)... Paid parking is also a minus (25 litas per day when the Radisson Blu, a 4 star hotel next by, offers free parking...)

10/10 Excellent

kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kelly, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than ever!
We stayed in this hotel about 12 years ago, and it was nice then, but is much nicer now. Everything was excellent, especially the breakfast buffet.

8/10 Good

flood, London

Liked: Staff & service, room comfort
Nice stay in Vilnius
Nice enough stay just outside the old town in Vilnius. Hotel is just north of the river and about 10-15 mins walk into the old town. Nice bar in the reception area with a great selection of whiskey. Rooms comfortable, nothing mindblowing but no real issues either. Free wifi. Breakfast was ok - again nothing to write home about, but edible. Would happily stay here again, or just as happily try somewhere new. Beware the taxi drivers - a trip to/from the airport should be no more than 20-25 Litas! Don't get ripped off like we did!

4/10 Poor

TravelTooMuch, London, UK

Disliked: Cleanliness, room comfort
Non Smokers Beware.
Booked a non-smoking room but none available so ended up in an extremely smelly smoking room. Throughout the night more cigarette smoke came into the room through the ventilation system. By morning Me and my clothes smelt like we had been in a smokey bar or nightclub. Very unpleasant if your a non smoker.