Deluxe Double Room | Down comforters, in-room safe, individually decorated

Reviews of Casa Galos Hotel & Lofts

3 out of 5
Casa Galos Hotel & Lofts
#893 Templeman, Cerro Alegre, Valparaiso, Valparaiso

Reviews

9.6

Exceptional

Rating 10 - Excellent. 122 out of 144 reviews" "
Rating 8 - Good. 19 out of 144 reviews" "
Rating 6 - Okay. 1 out of 144 reviews" "
Rating 4 - Poor. 0 out of 144 reviews" "
Rating 2 - Terrible. 2 out of 144 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with partner
The location and staff for this hotel were very good. After touring the entire city it became clear that this hotel is in the best location. The staff was always very helpful. We had one tour scheduled to start early in the AM so the staff was eager to prepare a breakfast for us to eat in our room as their breakfast time did not start until 8:30. However, the cleanliness was questionable. I didn't pack my slippers so I walked around my room barefoot. Before going to bed I looked at the bottom of my feet and they were totally black. From then on I wore socks, but had to throw them away.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, property conditions & facilities
this is a lovely property and the food is fantastic. The staff has limited English which makes it difficult to order food and drinks. The property is best suited for one night connections or business travel.
Stayed 1 night in Apr 2024

10/10 Excellent

Ralph, Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
All great!
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a fantastic location for exploring the city. The welcome was warm and the team provided great dining and activity recommendations. Room was large, bright and comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mathayas

Liked: Cleanliness, amenities, property conditions & facilities
It was a good location and the staff was very helpful
Stayed 2 nights in Feb 2024

10/10 Excellent

Chris

Stayed 2 nights in Feb 2024

10/10 Excellent

Eva

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice ,clean property in a very good location . Every member of the staf was very professional,helpful and attentive.They did everything to make our stay very pleasant.
Stayed 2 nights in Feb 2024

10/10 Excellent

cheryl, Delta

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

mark

we are staying at Casa Higueras we have no idea why we are receiving this. Our friends are staying at Casa Galos and they describe it as very rustic. Not where we would stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Veronica

Liked: Cleanliness, room comfort
Great stay!
Amazing view in the terrace, delicious breakfast and various good restaurants and places to see at walking distance! Friendly staff!
Stayed 3 nights in Dec 2023

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is far and away the best in the area. Facilities are new and clean (which is not true of other places nearby). The staff is super helpful, and the breakfast was wonderful. Will definitely stay here again next time we come.

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023

10/10 Excellent

Stuart, oklahoma city

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place is very nice. Rooms are in good condition and very spacious. Staff is super helpful and accommodating. Can't recommend this place enough!
Stayed 1 night in Nov 2023

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
the staff was excellent
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
The hotel was very nicely furnished and comfortable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place in a very unique town
Stayed 3 nights in Sep 2023

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, room comfort
Great place to stay in Valparaiso.
We only stayed for one night but it was amazing. Our host set up a table on the terrace so we could have sunset drinks then enjoy food platters we had bought from nearby café Zeit. This was out third stay at Casa Galos and hope to get back to this amazing city again one day.
Stayed 1 night in Apr 2023

10/10 Excellent

Aidan

Stayed 2 nights in Mar 2023

10/10 Excellent

Romualdo

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful view from the rooftop!!
Stayed 2 nights in Feb 2023

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Unique, with a lot of character!
Stayed 2 nights in Feb 2023

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very comfortable well run property on the hillside above the intensity of Valparaiso. Easy access to local restaurants.
Stayed 2 nights in Jan 2023

10/10 Excellent

Sangeeta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Great boutique hotel
Super cute hotel in a great and convenient area. Close to all the good spots. Room was comfortable and staff was very friendly. Rooftop patio was really nice in the evening. Definitely would recommend.
Stayed 2 nights in Dec 2022

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend! We had a great 1 night stay in Valpo. The front desk staff were all so friendly, spoke great English, and had excellent food recommendations. The room was spacious w/ natural lighting, bed comfy with extra blanket/pillows, and nice bathroom and shower. The terrace has an amazing view of the city and even a bartender up there on weekend nights (til midnight I believe). Nice touch and met some other travelers there. Location was excellent for exploring Valpo. We even got a free bottle of sparkling champagne for booking thru Expedia !

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in a loft that felt like a home. It had a full kitchen and overall pretty spacious. The furniture and some light fixtures show some wear and tear but I didn’t mind. The employees were all very attentive and helpful (as all the Chileans I met). Breakfast was very good (fresh and varied selection). I would definitely stay here again. Thanks!!
Stayed 2 nights in Nov 2022

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Just a beautiful remodel done with care and attention to detail. Beautiful roofdeck with spectacular views and a wonderful breakfast. And a special shout-out to Juan Victor who was a great host who not only had great suggestions for local haunts, but also suggested details that provided for a great trip up the coast (including lunch at Horcon, a secluded fish village and then on to Cachagua, a fantastic public beach nested among multi-million dollar homes from which you can walk an easy coastal trail and see wild peguins on the island that is just off shore). Magical - and thanks again Juan Victor.
Stayed 1 night in Oct 2022

8/10 Good

Padmasayee

Liked: Cleanliness, amenities
The staff at Casa Galos are super nice and helpful-thanks to Victor and Max for their advice and recommendations. The location of the hotel is an excellent base to explore Valpo and really nicely decorated. I stayed in a loft which was really spacious. Breakfast was really expansive, eggs, bread, cereals, cake and yoghurt and fresh fruits. The bathroom is a little dated and could do with updating.
Stayed 2 nights in Jun 2022

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
I liked this property because the staff was very welcoming. I arrived around 10 am and they checked me in immediately and provided a coffee and slice of cake which I enjoyed on the rooftop terrace which offered spectacular views of the harbor. The hotel also provided free breakfast and tips on unique sights to visit such as the sealion resting spot which was not included in the free walking tour I had taken. The staff was exemplary and everyone had some level of english bilingualism. They treated me like a colleague and I was very appreciative. I've read a few reviews that recommend that you should stay in a floor on a higjer elevation. You can actually save money by booking the least exoensive room and enjoyong the views from the terrace. The continental breakfast was delicious. A combination scrambled, eggs, bread, cereal, juice, fruit. The room was very clean and the bed was large king sized and comfortable, the wifi was strong and the bathroom was clean, although there was a bit of mildew in the corners of the shower basin. All in all this was an excellent stay and I would recommend it.
Stayed 1 night in Jun 2022

10/10 Excellent

Camilo

Liked: Cleanliness, room comfort
Un placer
Una gran estadía! El lugar es acogedor y el equipo es muy amigable y atento. Un 10/10
Stayed 1 night in Mar 2022

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel in the heart of Valparaiso. Great design, wonderful rooms, friendly staff. Easily located for walking from your door.
Stayed 1 night in Mar 2022

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place exceeded our expectations. Spacious, clean, great view from the roof! The staff was very helpful and (important for us) spoke English. They had great recommendations. Special shout-out to Juan Victor!! Thanks Juan Victor!! Chuck and Sharon
Stayed 1 night in Feb 2022

10/10 Excellent

Ludwig

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

8/10 Good

Benjamkn

Traveled with family
Liked: Cleanliness, room comfort
Comfortable but pricey
Nice hotel, but quite overpriced for what it offers. We were the only ones staying in the entire hotel the day we visited. We were initially put in a loud double bed room but they did move us to quieter room with a larger bed facing the sea, which was nice. The breakfast on the terrace was lovely even on a cloudy day.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a nice area. Very quiet, beautiful area. It’s a 10 minute walk uphill from most places tourists will go. Great staff, very helpful. Amazing view from the comfortable roof. The roof closes at midnight, for noise reasons, so no late night parties up there. Room cleanliness was not perfect but definitely acceptable. No air conditioning. Would probably stay here again because of the great value.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 3 nights in Feb 2020

10/10 Excellent

Rossana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magical Valparaiso stay
This is a wonderful location for all who want to enjoy the magic of Chile in Valparaiso. The staff is wonderful, and the hotel is beautiful in simplicity. Love it and will come back.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2020

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Very large lift & airy room & bathroom. Communal areas very nice open spaces
Stayed 2 nights in Nov 2019

10/10 Excellent

Robin, Portland, Oregon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the staff were so nice! Would definitely recommend (unless you have difficulty walking as it is at the top of the hill)
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff and amenities were absolutely superb! We felt right at home. I would say Casa Galos Hotel & Lofts is a MUST stay when visiting Valparaiso
Stayed 2 nights in Sep 2019

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Luxury Room with a View
Loved the Gala loft. We stayed in the luxury apartment so I can’t speak to the normal rooms. It was worth the upgrade! Plus the location was perfect, the staff were very friendly and spoke English (a bonus) and the view from our room was great. We spent two nights there and recommend going to the Concón dunes for sunset if you have time.
Stayed 2 nights in Jun 2019

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 nights.
Couple of great nights in Valparaiso. Hotel is in a perfect location on top of the hill, close to lots of restaurants. Make sure you enjoy the rooftop for a sunset! This place does not disappoint.
Stayed 2 nights in Apr 2019

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED Casa Galos
This place is amazing, the staff are wonderful and the view from our room and the top deck was amazing. Plenty of good restaurants nearby. Also some decent wine and liquor shops.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, great personal touches all throughout the hotel. It was located in the perfect spot with lots of things to see in the local area.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno el lugar, la gente muy amable, lindas habitaciones. Baños buenos falta mejorar
Stayed 3 nights in Mar 2019