Ratings based on 21 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Québec, Canada
CoquetPosted Mar 17, 2015
Pros: Chambre spacieuse, déjeuner excellent, le choix est grand.
Location: très pres de la maison de Neruda, La Sebastiana Museum,quelques minutes seulement
Déjeuner excellent, accueil amical et courtois, situation dans les collines, donc prendre le bus pour s'y rendre est préférable, car beaucoup beaucoup de marches avant d'atteindre cet hôtel. Donc pour se déplacer, il faut prendre le bus, qui ne coûte pas cher.
for Everyoneby A verified traveler
Lovely atmospherePosted Jan 25, 2015
Very helpful and friendly Staff. Lovely atmosphere. Beautiful setting. Very relaxing. Family friendly.
for Couplesby Jose from San francisco, california
Charming b&b in a pleasant Valparaiso cerro.Posted Nov 15, 2014 on Hotels
Beatiful bed and breakfast. Nice patio and garden. Nice location near La Sebastiana. Very warm staff. It's up a steep hill, so you habe to love walking.
for Business Travelersby A verified traveler
Posted Sep 23, 2014 on Hotels
for Familiesby Monty from Dublin
Misleading title-not a hotelPosted Jan 1, 2014 on Hotels
We were amazed when we arrived at this 'hotel'. It is a bed and breakfast with very limited facilities. The picture on the website is very misleading as the bath in our bathroom was so grubby you wouldn't have dreamt of lying in it. Value for money is very poor and they tripled their prices on New Year's Eve when other hotels were raising theirs by 40%. We could not recommend this accommodation to anybody.
Recommendedby Dr. I. Leuenberger from Beverly Hills, California
Great place to stayPosted Dec 9, 2013 on Hotels
This was a great hotel. We were treated great by the staff. The room was big with a great view. We received advance breakfast menus to order what we liked-very tasty and plenty full. We had great massages at their spa- not to be missed. We were able to walk down to the center and take inexpensive shared taxis back up the hill. We would definitely return.
for Couplesby A verified traveler from Santiago de Chile
Excelente atencionPosted Jun 3, 2013 on Hotels
Mi estancia, junto a mi novia fue simplemente maravillosa. El hotel esta estupendamente ubicado, muy cerca de la casa de P. Neruda, La Sebastiana, y a pasos de la locomoción directa (micro "O" o 612). Además, la atención del dueño fue magnifica. El desayuno es generoso y el ambiente en el hotel es muy tranquilo. El único inconveniente corresponde al ruido ambiental, que en ocasiones no te permite descansar, sin embargo, estando en Valparaíso, lo mínimo que se podría esperar es algo de fiesta en sus cerros. Definitivamente volvería.
for Everyoneby alice
great hotel if you stay in a double roomPosted Apr 7, 2013
Pros: breakfast,close to the museum of Pablo Neruda
Cons: twin room was too small
Location: close to everything.it is not the touristy part (cerro Allegre)but very close to it
The hotel is very nice,most of double rooms are very comfortable,though we had a Prat twin room which was VERY small,but we were aware of it. The breakfast is superb and location is close to everything.
Recommendedby A verified traveler from Canada
Posted Mar 27, 2013 on Hotels
Although it is called a hotel, Puerto Natura is more accurately a large B & B. It is clean and spacious - we stayed on the top floor in La Poeta, which had a fine view of the city from an adjoining lounge/sunroom. The breakfast was substantial and tasty. Guest select their breakfasts upon check in. Service generally was very good; the only negative was the WiFi signal which was very weak. The hotel is situated close to Pablo Neruda's house: La Sebastiana, which makes it easy for taxis to find.
for Familiesby A verified traveler from London
NIce place, near La SebastianaPosted Mar 23, 2013 on Hotels
NIce old house inside, very friendly staff. It is a long way up the hill if you walk; The only problem was a power cut one evening which cut the water off, but it was fixed during the night.