One of the best experiences I've ever had.
Posted Sep 19, 2016 on Hotels
Wow. I cannot speak highly enough of this hotel and their staff. We're from the US and hadn't been to South America, in general, so I felt more comfortable booking with a chain that is well-known. The views from the pictures were stunning, so I figured this is exactly what we were looking for. I was wrong; it was SO much more. The hotel was BEAUTIFUL and the staff phenomenal. They went above and beyond in so many ways. The area was breathtaking and also seemed very safe. Not to profile my own self, but as a 26-year-old white/pink [haha] American girl with blonde hair who stuck out like a sore thumb and had little familiarity with the area, I was able to go running without any sense of endangerment whatsoever. I seriously cannot reiterate how amazing this hotel was for our trip. I want to go back just to stay there and say hi to my new friends Frankie, Richard, and the rest of the outstanding crew. Like most, I'd only post a review if it was really good or really bad, and this was one I HAD to write. Thank you so much, Sheraton, for such a wonderful vacation! Oh, and the breakfast was amazing, so definitely book that with your room.