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Reviews of Comfort Suites

2.5 out of 5
Comfort Suites
2555 Hart St, Vincennes, IN

Reviews

8.4

Very Good

Rating 10 - Excellent. 202 out of 414 reviews" "
Rating 8 - Good. 128 out of 414 reviews" "
Rating 6 - Okay. 42 out of 414 reviews" "
Rating 4 - Poor. 25 out of 414 reviews" "
Rating 2 - Terrible. 17 out of 414 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Love staying here!
Stayed 2 nights in Mar 2024

10/10 Excellent

Gary, Eureka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great - spacious, clean, great shower, beds were super comfortable. Great value!
Stayed 1 night in Mar 2024

10/10 Excellent

Jill

Everyone was very friendly and helpful! The property was very clean and enjoyable!
Stayed 2 nights in Mar 2024

10/10 Excellent

TOM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant. They offered us coupons for dining
Stayed 1 night in Mar 2024

10/10 Excellent

Detira

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good the only thing that the pool water could have been a lil warmer lol had a great time
Stayed 1 night in Jan 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I stayed at this hotel for 2 nights and I found it to be super clean, comfortable with a friendly staff and a great breakfast. I highly recommend!
Stayed 2 nights in Jan 2024

10/10 Excellent

Melodee A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Gretchen

Stayed 2 nights in Nov 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Had some small stains in bedsheets. Rooms look to be connected with neighbors with just 2 doors blocking sound which really does nothing so sound from the other room is loud.
Stayed 1 night in Nov 2023

10/10 Excellent

Melodee A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

sheila

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
There was nothing great about the property. The carpet was very dirty. Had to ask for clean towels everyday.
Stayed 7 nights in Oct 2023

8/10 Good

Frank, Fishers

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a nice size, clean, and bed was comfortable. Breakfast was decent. Room was showing some wear and tear (desk chair upolstery damaged, some damaged trim in bathroom) but not severe.
Stayed 1 night in Sep 2023

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clock in room didn’t work
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
The staff at the hotel were very friendly and helpful. The only problem we had is on our shower curtain it appeared to have black mold on it.
Stayed 2 nights in Sep 2023

6/10 Okay

Angela

Traveled with family
Liked: Staff & service, amenities
Bathroom floor and tub dirty with hairs. Corners of room and furniture dirty. Headboards and frames covered in dust. Breakfast was descent. The price was on high side for condition of room.
Stayed 1 night in Sep 2023

6/10 Okay

Julie Danielle

Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Aug 2023

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very happy heplful and nice, room and amenities and breakfast were perfect.
Stayed 2 nights in Aug 2023

8/10 Good

Emilee

Liked: Cleanliness, staff & service
Needs improvements
Stayed 1 night in Aug 2023

8/10 Good

Samantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, ac did not cool well but overall good night stay
Stayed 1 night in Aug 2023

10/10 Excellent

David Michael

Stayed 2 nights in Jul 2023

10/10 Excellent

James

Stayed 1 night in Jul 2023

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was dirty & had ants.
Stayed 2 nights in Jul 2023

8/10 Good

Michael

Liked: Property conditions & facilities
Good hotel for the price.
Stayed 5 nights in Jul 2023
Response from Harry on Jul 16, 2023
Dear Michael Thanks for your time to take our on line survey and for your business.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Friendly helpful staff.
Stayed 3 nights in Jul 2023

6/10 Okay

Jody

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Curtis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean room. Breakfast was good and friendly staff!
Stayed 1 night in Jun 2023

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great! It was quiet and close to the venue we were attending.
Stayed 2 nights in Jun 2023

8/10 Good

Amelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Leslie, Gosport

Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Busy area for truckers - need a few more close options for dining. Otherwise Hotel was clean, quiet, and employees very helpful and nice.
Stayed 1 night in Jun 2023

6/10 Okay

james

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room cleaning staff was friendly. Desk, not so much. Poor customer service skills. Woman overseeing breakfast started cleaning up and taking food away about 8:30 even though breakfast was supposed to be served until 9:00. Obviously she couldn't wait to leave. The worst moment was when we saw her blow on the waffle maker to get crumbs out. Omg, how unsanitary. I wouldn't stay there again.
Stayed 2 nights in Jun 2023

8/10 Good

Robert

Stayed 2 nights in May 2023

6/10 Okay

Larisa

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Close to good eating spots and shopping! Walmart is right across the street. We stayed on the 2nd floor and you could tell the whole room was slanted. The walls are all cracking and there was mold in the bathroom. The room was not as clean as it could be neither was the bathroom… there was hair all over the bathroom floor. The room smelled like mildew I most likely won’t be staying at this hotel again..
Stayed 3 nights in May 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but the side door card reader, it needs some work.
Stayed 7 nights in May 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Bruce

Stayed 2 nights in May 2023

10/10 Excellent

Sidney

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the breakfast and the pool; in addition, our room was clean, spacious, and comfortable. Each staff member was friendly, attentive to our needs, and made sure that we were satisfied with every aspect of our stay. We were very pleased with the Comfort Suites property and even more so with the service we received.
Stayed 1 night in Apr 2023

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I was able to check-in early, because a room was ready. They provided what they advertised. The room was cleaner than properties of lower price points. I got sick from a recent stay at a different property. Here, I was able to recover.

6/10 Okay

DANIELLE, Indianapolis

Traveled with partner
Liked: Cleanliness
Average hotel. Everything was fine - nothing exceptional and nothing terrible. Bed was comfortable. Rooms were not available for early check-in.
Stayed 1 night in Apr 2023