Ratings based on 1,488 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2017
Pros: Location, clean, comfortable, secure.
Cons: Level 4 is noisy from 7am due to the breakfast room being above it - loud steps and furniture moving woke us every day
On the whole a good hotel - good location, clean, comfortable, secure.
Comment from Hotel Management
Dec 22, 2017 by FOM, Hotel Management
Dear Customer, A big thank you for taking the time to share your impressions about your stay. Sincerely,Galileo team.
4 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

A nice hotel in a good location.

Posted Nov 16, 2017
The hotel is well worth a stay. The staff are friendly, helpful, and have a good command of English. Certainly better than my Czech. The hotel is in a good location with no more than a 5-10 minute walk to two local tram/metro hubs at I.P Pavlova, or Namesti Miru. Breakfast is served from 7-10 am, and has a wide variety of food, that caters for an international clientele. The room itself was very nice with a comfortable bed. However, it could have done with more than one pillow per person. The bathroom facilities were also good. Finally, there are 4 bars and restaurants within a couple of minutes walk, literally across the road in one case. Very handy if you are getting in late and need to get something to eat. Overall, we had a good experience, and would happily stay there again.
Comment from Hotel Management
Nov 20, 2017 by FOM, Hotel Management
Dear Rik, A big thank you for taking the time to share your impressions about your stay. We are delighted to read that you had a pleasant stay in our hotel, and we look forward to welcoming you on your next stay. Sincerely, Galileo team.
5 out of 5
Recommended
for Everyone
by A verified traveler from pittsburgh, pennsylvania

Not in city center, but a wonderful neighborhood!

Posted Nov 12, 2017
Booked this hotel based off expedia reviews and an amazing price. First, it is not in the city center, but in a neighborhood called viseyhrad in Prague 2. For me, this is a huge positive. I enjoyed the city center, but when I visit somewhere I like to experience the “real” city and not just the touristy areas. The neighborhood is great. Several great bars and cafes. I would recommend Blatouch which is a couple blocks away for drinks at night...kind of a hybrid old school coffee shop/bar. The hotel was also fine. Very clean. Good shower. I was in the “older” section so rom was a little older, but it was fine. In any case, for the price you can’t beat it. Easy access to the metro and trams as well.
Comment from Hotel Management
Nov 12, 2017 by FOM, Hotel Management
Dear Matt, Thanks very much for your wonderful review. We work hard to make our guest happy and really appreciate your feedback. It is great, that you like our residential location in Vinohrady quarter. Greetings from Galileo team.
3 out of 5
by A verified traveler from newcastle

Rooms nice but unbearably hot!

Posted Oct 28, 2017
We had a 4 night break to Prague, check in was good and as it was my wife's birthday we got a "superior" room upgrade. Everything was great ..... until later on when we tried to go to sleep. The room air con panel showed 25degrees. I could not alter as it was controlled centrally. As we were on a busy street we couldn't open the windows. We rang reception too ask them to turn it down. Nothing happened! Next day was the same, we spoke again and was told in was underfloor heating and he could turn our room off. It it would take 24hrs to cool down. Again nothing happened. As a result we were unable to sleep properly and although the room was nice it spoiled our enjoyment. So because of this I couldn't recommend this hotel.
Comment from Hotel Management
Oct 30, 2017 by FOM, Hotel Management
Dear Gordon, Thank you very much for your feedback. We are sorry, that the problem with hot room was not solved during your stay. In winter time we use heating not air- conditioning. Greetings from Galileo team.
2 out of 5
by A verified traveler from England

Awful hotel

Posted Oct 25, 2017
We arrived to a drunk in reception. Our room had a musty smell which I guess is to be expected in an old building, however the sheets smelt like they had not been washed. There was hairs in the bed and when we pointed this out to staff one of them came to the room brushed them off the bed and very aggressively said it's clean. I had however already taken a photo. We booked to stay for four nights however left after one as we were so unhappy. It is most definitely not a 4 star hotel we moved to an amazing 5 star hotel closer to the city centre which actually only cost the same as this one.
Comment from Hotel Management
Oct 29, 2017 by FOM, Hotel Management
Dear J, I have checked all your comments. But I cannot agree with your opinion about drunk reception and dirty room. I am sorry you feel unhappy and I wish you all the best. Sincerely, Galileo FOM
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Very comfortable Hotel close to city centre

Posted Sep 29, 2017 on Ebookers
Pros: Location, accommodation and breakfast
Location: Plenty of Bars and restaurants in the immediate vicinity
Room was spacious and well appointed and within 5 minutes of the Metro or 25 minutes walk to the Old Town. The Continental breakfast was more than adequate with the range of cereals, cold meats, cheeses, eggs, breads etc. available - thoroughly enjoyable stay.
Comment from Hotel Management
Oct 1, 2017 by FOM, Hotel Management
Dear Adrian and Angie, Thank you very much for your rating. It is really great, that you have been satisfied with our location and services. Sincerely, Galileo team.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wembley

Nice and quiet, close to all attractions.

Posted Sep 15, 2017
Great hotel for quietness, easy to get into the main square. Second visit at hotel, recommended.
Comment from Hotel Management
Sep 17, 2017 by FOM, Hotel Management
Dear Digger, Thank you very much for your great rating and for your stay. We are delighted to read that you had a pleasant stay in our hotel, and we look forward to welcoming you on your next stay. Sincerely, Galileo team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
Great location, and the rooms in the new building (no experience of the older wing) are clean and comfortable. Great wine bar next door (with a selection of local wines). Would stay here again.
Comment from Hotel Management
Sep 9, 2017 by FOM, Hotel Management
Dear customer, Thank you very much for your great rating! Sincerely, Galileo team.
3 out of 5
by Barnard

Posted Aug 28, 2017 on Hotels
Comment from Hotel Management
Sep 1, 2017 by zuzana, Hotel Management
Dear Barnard, Thank you for your feedback. Sincerely, Galileo team.
4 out of 5
by A verified traveler from tehran

Posted Aug 27, 2017
it has minimum facility . i dont suggest this hotel
Comment from Hotel Management
Aug 28, 2017 by fom, Hotel Management
Dear Reza, we are very sorry our services did not meet your expectations. Sincerely Galileo team.