Ratings based on 1,010 Verified Reviews

3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Saint Clair Shores, MI

4-5 blocks from the beach

Posted Aug 30, 2017
Pros: Nice lobby
Cons: Free breakfast
Location: Virginia Beach, what else needs to be said.
The lobby was real nice. The room was average at best. We had a view of a big air conditioner. The latch on the bathroom door was broke. We had to pay for breakfast and it took an hour.
Comment from Hotel Management
Sep 1, 2017 by John, Hotel Management
Thank you for your feedback. We do apologize for the view and broken latch. We hope you will visit us again. Thanks, John Zirkle General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel not far from beach

Posted Aug 28, 2017
This was a great hotel away from the busy beach boardwalk. They had a complementary shuttle to get you to the beach which means you don't have to find and pay for parking. Parking at the hotel is also complimentary. Room was clean, bathroom was clean, hotel was clean. Great experience. Would go back.
Comment from Hotel Management
Sep 1, 2017 by John, Hotel Management
Thank you for your review. We are happy to see you had a great experience and will be back. Thanks, John Zirkle General Manager
5 out of 5
by Korena

Posted Aug 22, 2017 on Hotels
Awesome hotel, super clean!!!!
Comment from Hotel Management
Aug 25, 2017
Thank you! John Zirkle General Manager
4 out of 5
by Marquia

Posted Aug 22, 2017 on Hotels
Comment from Hotel Management
Aug 25, 2017
Thanks! John Zirkle General Manager
4 out of 5
by adrian

Posted Aug 20, 2017 on Hotels
Comment from Hotel Management
Aug 25, 2017
Thanks! John Zirkle General Manager
4 out of 5
by Arnica

Great stay

Posted Aug 19, 2017 on Hotels
Great location, friendly staff, and comfortable bed
Comment from Hotel Management
Aug 25, 2017
Thank you for the compliments. Thanks, John Zirkle General Manager
3 out of 5
by eva jo

I will not reserve again with hotels.com.

Posted Aug 19, 2017 on Hotels
We were told when we made the reservation that the room had 2 queen beds. It had doubles. When we checked it the person at the desk was short, almost rude when I asked for an upgrade and breakfast vouchers. She said she could not honor my gold card status because I had reserved with a "third" party. When I asked for a receipt at the end of the trip that was also denied for the same reason.
Comment from Hotel Management
Aug 25, 2017
Thank you for your feedback. We are sorry you felt we were unaccomodating. I personally spoke to your wife during your stay and explained the Hilton Honors program rules regarding booking through 3rd party sites such as Hotels.com. You do not receive Honors benefits, points, or stay credits when booking on such sites. You must book direct with Hilton. As a gesture of goodwill, we did provide breafkast vouchers for you and your wife which were redeemed. I also advised your wife to contact Hotels.com if they provided incorrect information as we are not responsible for information on their site. Our hotel's website has all the correct information. Remember too, you always get the best rate when booking at hilton.com, you even get an Honors discounts. Thanks, John Zirkle General Manager
4 out of 5
by A verified traveler

Posted Aug 15, 2017 on Hotels
Comment from Hotel Management
Aug 25, 2017
Thanks! John Zirkle General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond

Favorite hotel in Va Beach!

Posted Aug 12, 2017
Pros: Cleanliness and comfort
Cons: Microwaves in the rooms
Location: The beach, convention center, lots of great restaurants, and shopping.
I have stayed at this hotel many times and every time I am thankful that I chose this hotel. It is relaxing and just close enough to everything fun nearby without the noise. The facilities and staff are wonderful and the room is always very clean and comfortable. Definitely would recommend staying here!
Comment from Hotel Management
Aug 18, 2017 by Johm, Hotel Management
Thank you for the compliments and continued patronage. Thanks, John Zirkle General Manager
4 out of 5
by bayron

Posted Aug 9, 2017 on Hotels
Comment from Hotel Management
Aug 25, 2017
Thanks! John Zirkle General Manager