Ratings based on 984 Verified Reviews

3.9 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Saint Clair Shores, MI

4-5 blocks from the beach

Posted Aug 30, 2017
Pros: Nice lobby
Cons: Free breakfast
Location: Virginia Beach, what else needs to be said.
The lobby was real nice. The room was average at best. We had a view of a big air conditioner. The latch on the bathroom door was broke. We had to pay for breakfast and it took an hour.
Comment from Hotel Management
Sep 1, 2017 by John, Hotel Management
Thank you for your feedback. We do apologize for the view and broken latch. We hope you will visit us again. Thanks, John Zirkle General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel not far from beach

Posted Aug 28, 2017
This was a great hotel away from the busy beach boardwalk. They had a complementary shuttle to get you to the beach which means you don't have to find and pay for parking. Parking at the hotel is also complimentary. Room was clean, bathroom was clean, hotel was clean. Great experience. Would go back.
Comment from Hotel Management
Sep 1, 2017 by John, Hotel Management
Thank you for your review. We are happy to see you had a great experience and will be back. Thanks, John Zirkle General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond

Favorite hotel in Va Beach!

Posted Aug 12, 2017
Pros: Cleanliness and comfort
Cons: Microwaves in the rooms
Location: The beach, convention center, lots of great restaurants, and shopping.
I have stayed at this hotel many times and every time I am thankful that I chose this hotel. It is relaxing and just close enough to everything fun nearby without the noise. The facilities and staff are wonderful and the room is always very clean and comfortable. Definitely would recommend staying here!
Comment from Hotel Management
Aug 18, 2017 by Johm, Hotel Management
Thank you for the compliments and continued patronage. Thanks, John Zirkle General Manager
5 out of 5
by Christina

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jun 27, 2017
Thank you for the 5 star rating! Thanks, John Zirkle General Manager
4 out of 5
by Jill

Posted Jun 19, 2017 on Hotels
Nice Hotel! Shuttle to beach very convenient
Comment from Hotel Management
Jun 27, 2017
Thank you for the compliment. Guests do enjoy our beach shuttle. Thanks, John Zirkle General Manager
5 out of 5
by Kelly

Good location and nice place to stay at Virginia B

Posted Jun 16, 2017 on Hotels
Everything was great! Easy to get to. Parking was a little tight, and a parking lot map might be helpful, because there is a big parking garage a few yards from the entry of the hotel, but it is NOT for the hotel. Service at Max and Erma's was a little sloppy, but the food was good.
Comment from Hotel Management
Jun 27, 2017
We are happy to see you liked our location and feel we are a nice place to stay. We appreciate your feedback and thank you for your business. Thanks, John Zirkle General Manager
5 out of 5
by Bertina

Owner of liberty Tax office

Posted Jun 11, 2017 on Hotels
It's kind of sad that they put you on the 8th floor, where the rooms don't get vlesned as much
Comment from Hotel Management
Jun 15, 2017
Thank you for your review. Our hotel has 12 floors with guestrooms on 10 of those floors. We provide the same services to all floors. We do apologize if anything during your stay fell below expectations. Thanks, John Zirkle General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2017
Hotel was overall great there is a navy base near by so at some point you could hear the aircrafts often but it wasn't too much of a bother. Great room and staff
Comment from Hotel Management
Jun 1, 2017 by John, Hotel Management
Thank you for your review. We are happy to see you had a great stay. Thanks, John Zirkle General Manager
4 out of 5
by Debra

Great location & Hotel

Posted May 30, 2017 on Hotels
Great location for attending events at the convention center. Shuttle service was very convenient, although it would be nice if it ran later than 11 pm. Food, on the whole, was very good and the staff were pleasant and helpful. Although I understand that pets could stay, which I appreciate, there was a dog, that was in the room across the hall, that barked and scratched at the door constantly. Perhaps those with animals could be on one floor of the hotel. It would also be helpful if there was a microwave in the room. Regardless, I will consider this hotel again for future stays.
Comment from Hotel Management
Jun 1, 2017
Thank you for your review. We are happy to see you enjoyed our location and amenities. We do apologize for the barking dog. Please always let the front desk know and we will ensure quiet is restored. We look forward to welcoming you back in the future. Thanks, John Zirkle General Manager
5 out of 5
by A verified traveler

Posted May 10, 2017 on Hotels
Comment from Hotel Management
May 22, 2017
Thanks!