Ratings based on 691 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 24, 2017
Everything and everyone was nice. Greeted upon entrance
2 out of 5
by A verified traveler

Posted Sep 17, 2017
Poor wifi in the room. I don't get hotels they all seem to have crap wifi when it coke to the rooms. Do people not plan out the coverage before placing the access points?
5 out of 5
by A verified traveler from Toronto, Ontario, Canada

Nice hotel. Awesome service

Posted Sep 9, 2017
Hotel was very nice, clean and awesome service. The guy that helped us with checking in was very nice and helpful. Overall amazing customer service. We highly recommend staying here!
5 out of 5
Recommended
for Everyone
by A verified traveler from Clearwater Fl

Posted Sep 4, 2017
Pros: very clean great food too
Great location, you can walk to the Mall, cute downtown area. The Hotel staff were great!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2017
We had a great time! Bed is comfy and staff are great!
Comment from Hotel Management
Sep 2, 2017 by mtwiss, Hotel Management
Thank you for your feedback! We appreciate it!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Rocky Mount NC

Close to Beach

Posted Aug 22, 2017
The distance from the beach is not bad. Recommend the stay.
Comment from Hotel Management
Sep 2, 2017 by mtwiss, Hotel Management
Thank you for your feedback! We appreciate it!!!
2 out of 5
by A verified traveler from Columbus, OH

Worst Hotel Staff Ever

Posted Jul 10, 2017
Check in time 3pm, we arrived 6pm. Room not ready. When finally ready, we entered our room to find it already occupied. When trying to speak with the front desk staff and manager about the issue, we were told to find a new hotel. Staff would also speak negatively of guests in front of others. Daughter's bed didn't have a comforter for 2 days. When asked...reply was "dryer is broken." Couldn't have your room cleaned or fresh bed linens until check out. When asked...reply was "we're short staffed."
Comment from Hotel Management
Jul 18, 2017 by MT, Hotel Management
Im so sorry that you did not enjoy your stay. Your feedback is valuable to us. I will certainly share this with our team.
2 out of 5
by A verified traveler

Nice hotel, Staff was terrible!!!!

Posted Jul 9, 2017
I have never experienced such bad customer sevice ever in a hotel. Our rooms were bot ready when we got there way after 6pm. And then wgen we was given a room we opened the door to already find that our room was occupied!
Comment from Hotel Management
Jul 18, 2017 by MT, Hotel Management
I am so sorry that you did not enjoy your stay. Your feedback is valuable to us! I will certainly share this with my staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, Virginia

It's a nice hotel with great amenities.

Posted Jul 2, 2017
My hotel stay was great. Clean, friendly environment, friendly staff, and a great location. Short drive from the beach. A mall and a variety of restaurants are located within short walking distances.
Comment from Hotel Management
Jul 18, 2017 by MT, Hotel Management
Thank you for your feedback! We appreciate it!
5 out of 5
by Donna

Posted Jun 22, 2017 on Hotels
Good hotel, however the storms caused the loss of tv and internet during our stay. very inconvenient.
Comment from Hotel Management
Jun 27, 2017
Thank you for your feedback. Yes, the storms caused a lot of hassle. We apologize for the inconvenience. Hopefully you will visit us again in the near future.