Ratings based on 736 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Weekend at School

Posted Jan 15, 2018
I have been to Virginia Beach for school four times in the past year. The Hilton Garden Inn was the best choice. It is convenient and within walking distance to many restaurants and shopping
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Staff

Posted Jan 7, 2018
Location: Went to Keegans for a drink and saw this incredible group; BJ Griffin and the Galaxy Group. If you love live music with flavor, this group hit it.
Room was great. very clean and comfortable. Alex the lady at the front desk was excellent as were all the other staff members. Professional and personable.
Comment from Hotel Management
Jan 15, 2018 by mtwiss, Hotel Management
Wonderful to hear! Thank you for your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
pillows were very comfortable, staff was nice checked in and out easily
Comment from Hotel Management
Dec 5, 2017 by mtwiss, Hotel Management
Thank you for your review! We are please you enjoyed your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Fayetteville NC

10 years and counting

Posted Dec 1, 2017
The hotel is in a perfect spot with restaurants, stores and a mall within walking distance. Our room was very clean no funny smells. The bed was the best part, if I could take it home I would. The staff was excellent all friendly and willing to help. The breakfast was great worth the cost. I will be staying there again
Comment from Hotel Management
Dec 5, 2017 by mtwiss, Hotel Management
Wow 10 years! That is awesome! Thank you for your feedback and we certainly look forward to welcoming you back in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2017
The hotel is very nice. Excellent location. My only critique would be the mattress. It was so hard we barely slept and hit the hot tub as soon as it opened to ease our hips and back.
Comment from Hotel Management
Nov 27, 2017 by mtwiss, Hotel Management
Thank you for your feedback! Were happy you enjoyed your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the right price!

Posted Oct 30, 2017
This was my 1st time staying at this hotel and i loved it! This hotel is surrounded by shopping and dining! You can walk in any direction and get good food! The check in was seamless. The room was spotless. All of the staff was warm and welcoming. The bed was comfy and the breakfast was very good! I would stay here again!
Comment from Hotel Management
Nov 27, 2017 by mtwiss, Hotel Management
Thank you for your feedback! Were happy you enjoyed your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from stafford, va

Clean hotel with great location

Posted Oct 30, 2017
Glad I chose HGI. Location was conveniently located in the Towne Center and to our venue. I commented to a friend that this HGI was probably the cleanest hotel I’d ever stayed at. My only negative comment was the quality of the bed linens as they kept sliding off the bed. I will definitely return to this property and to HGI. We did not stay for breakfast but I did enjoy my complimentary coffee in the room.
Comment from Hotel Management
Nov 27, 2017 by mtwiss, Hotel Management
Thank you for your feedback! Were happy you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chester, VA

In the heart of the city

Posted Oct 28, 2017
Came into town for a charity event. Easy to find location with lots of shopping and restaurants nearby. Hotel staff was friendly and welcoming. The only downside was parking where I had to park across the street in a parking deck when I returned late. Otherwise, excellent stay.
Comment from Hotel Management
Nov 27, 2017 by mtwiss, Hotel Management
Thank you for your feedback! Were happy you enjoyed your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

An all-around BEAUTIFUL hotel!

Posted Oct 18, 2017 on Orbitz
The facilities were immaculate, but the entire staff was genuinely friendly and professional. Thank you for such a pleasant way to spend the weekend.
Comment from Hotel Management
Nov 28, 2017 by mtwiss, Hotel Management
Thank you for your feedback! Were so pleased you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

The hotel was a nice place to stay

Posted Oct 16, 2017 on Orbitz
Pros: The staff was very helpful.
Cons: Cleaning the bathrooms thoroughly. The toilet left a lot to be desired.
Location: A lot of shops and eateries. Close to all functions in the city.
The only problem was the bathroom. It was not cleaned properly. When I told housekeeping, they took care of the problem. The hotel was located near shops and was quiet. The room was spacious and had everything I needed.
Comment from Hotel Management
Nov 27, 2017 by mtwiss, Hotel Management
Thank you for your feedback! Were happy you enjoyed your stay!