Ratings based on 615 Verified Reviews

3.2 out of 5
71% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from va bch, va

Smokey room

Posted Nov 12, 2017
Even though I booked a non-smoking room the room was incredibly smokey. I left the door open for 30 minutes to air the room out but it did not help which made it unleasant to sleep in. It was quiet, no problems checking in, and no other issues with the cleaniness of the room, just smokey. Only stayed a few hours after taking a friend to the airport near by.
Comment from Hotel Management
Dec 3, 2017 by r, Hotel Management
Thank you for your feed back. We like to apologizie for any incovenience you were caused during you stay.
1 out of 5
by A verified traveler from delaware

Don’t stay

Posted Nov 9, 2017
Awful staff, the room was filthy. Fresh stains on the blankets (someone was getting busy). Stringing odor. Would not recommend staying
Comment from Hotel Management
Nov 15, 2017 by red, Hotel Management
We will like to apologize to you for the inconvenience
5 out of 5
Recommended
for Everyone
by A verified traveler

I love it

Posted Oct 30, 2017
This is why I stay here every time I come to Norfolk VA
Comment from Hotel Management
Nov 9, 2017 by night manager , Hotel Management
Thank your for staying with us. We look forward to your next stay
3 out of 5
Recommended
for Everyone
by A verified traveler from Virginia Beach

A motel

Posted Oct 20, 2017
Shady motel, known for prostitutes and drug activity. Good side: cheap, convenient location, and quiet.
Comment from Hotel Management
Oct 25, 2017 by night manager, Hotel Management
Thank you for staying with us despite the rumors about the hotel. unfortunately the area is known for this type of activity not the hotel it self. We will like to thank you for giving our place a chance. We do welcome you back to stay with us. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Pleasant Surprise!!!!

Posted Oct 3, 2017
The outside of the building made me wonder did I make a bad choice. The room was very nice and up to date. I had the studio size King. Great desk workspace. Plenty of chairs and bed very comfortable. I will be staying here when I come back.
Comment from Hotel Management
Oct 8, 2017 by Front desk, Hotel Management
We thank you for staying with us and look forward to your next visit
2 out of 5
by A verified traveler from New York, NY

The location of the hotel is ok

Posted Sep 18, 2017
Pros: The location was good
Cons: overall staff and hotel appearance
Location: many shopping and dinning places
Linda at the reception desk is so polite and nice. She is very welcoming. I can see her moving on to bigger and better things. The other staff members did not seem like they wanted to be there.The hotel overall needs improvements. Parts of hotel is not appealing to the eyes but it is located in a best area for dinning and shopping.
Comment from Hotel Management
Sep 22, 2017 by Vee, Hotel Management
Thank you for your feed back as we look forward to you staying with us again.
4 out of 5
by Valerie

This traveler left a rating score only Posted Sep 11, 2017 on Hotels
4 out of 5
by Sara

This traveler left a rating score only Posted Sep 10, 2017 on Hotels
4 out of 5
by James

Posted Sep 6, 2017 on Hotels
Staff very helpful, but had a small plumbing problem. Older hotel with no restroom in the lobby. Towel had lipstick stains.
Comment from Hotel Management
Sep 14, 2017
Thank your for your feed back. As we are beginning some repairs to update and our hotel. We will like to apologize for anything you found displeasing to your stay. We hope to be giving a chance to serve you in the near future. Thank you again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
It was just ok...nothing fancy, was comfortable. Bathroom looked as if it was remodeled. The beds was comfortable.
Comment from Hotel Management
Sep 7, 2017 by vee , Hotel Management
Thank you for you feed back. We value you as our customer and look forward to you staying with us again.