Ratings based on 384 Verified Reviews

2.0 out of 5
29% of guests recommend
2.1 Room cleanliness
2.4 Service & staff
2.2 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from va

Posted Dec 4, 2017
Hotel had no bathroom for use when not in room always had to go back to room to use bathroom
Comment from Hotel Management
Dec 5, 2017 by Manager, Hotel Management
We appreciate the comments, especially with regards to your opinion of our room. We hope you'll return someday to see how we continue to grow thanks to valuable guest feedback.
1 out of 5
by A verified traveler

Room

Posted Nov 27, 2017
The balcony window and door was filthy. The shower had no where to put your soap, shampoo, etc. Also you have to park your vehicle in a lot across the street. You get what you pay for. I won't be returning.
Comment from Hotel Management
Nov 30, 2017 by Manager, Hotel Management
Thank you for your review and comments regarding our shower. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, VA

Great Place - Great Price

Posted Nov 20, 2017
Pros: Very reasonably priced and I loved the balcony and ocean view.
Cons: More parking spaces
Location: Too many to name
Stayed for the weekend and it was quiet and peaceful.
Comment from Hotel Management
Nov 20, 2017 by Manager, Hotel Management
We appreciate the time you've taken to give us your thoughtful review. We are glad you found it to be peaceful and we hope to see you again in the near future!
2 out of 5
by A verified traveler from Arizona

Not paid for

Posted Nov 19, 2017
Booked two nights prepaid and still had to pay for a night at Chek in. Checked out a day early.
Comment from Hotel Management
Nov 21, 2017 by Manager, Hotel Management
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis

We were there because of the beach.

Posted Oct 9, 2017
Pros: It's location and it was clean.
Cons: The shower had no shelf for your bar of soap or shampoo. The breakfast was very lean when you consider that is one of their advertising points.
Location: Since the summer season was done, the strip on which it is located was very sparsely populated and most bussinesses had reset their hours.
Arriving there after the summer crowds allowed us easy access. All of the rooms had a balcony view. Since our room was on the second floor, it was unobstructed with the bushes on the ground floor.
Comment from Hotel Management
Oct 19, 2017 by Manager, Hotel Management
We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We are looking forward to serve you again soon.
2 out of 5
by A verified traveler from Virginia

free for all

Posted Oct 5, 2017
Pros: The gal at the front desk was really nice and the coffee wasn't bad for hotel coffee. The bed was actually not bad on comfort.
Cons: Cleanliness.
Location: a block from the fishing pier on the boardwalk and next to the Amusement park right around the corner.
Doors were open/unlocked. Anyone could come and go. I walked into the hall with a pile of wet towels at the elevator door-weird! Got into my room and I do not believe the hardware on the sink has been cleaned in a while. There were pubes on the toliet and the seat was off center. There was nothing over the glass door wntering the patio to cover the street light coming into the room. Nevermind the fact that I booked a partial ocean view and had no view at all. I only saw the building next door, the street lights, DQ and the ferris wheel-which was a nice view. I glad I was so exhausted that I pretty much passed out when I finally laid down to sleep. As the military base was doing frequently fly-overs and man was it loud!
Comment from Hotel Management
Oct 13, 2017 by Guest Relations Manager, Hotel Management
Know that your voice is important to us and that we are addressing the issue as soon as possible. We do understand that many of our guests have different needs and we try to accommodate those needs to the best of our ability. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and hope you'll return to see how we grow and evolve.
4 out of 5
by A verified traveler from mcallen tx

Nice ocean front view

Posted Sep 26, 2017
We stayed for 5 nights 3 days our room was not cleaned. We had to ask for towels . The cleaning staff argued with us. They claimed they could not clean our room because we were not there. They claimed they knocked on the door but they did not have a key. They were rude. Very disappointed
Comment from Hotel Management
Oct 5, 2017 by Manager, Hotel Management
I regret to learn that you found this experience to be so unsatisfactory due to issues which should have been promptly attended to. I want to apologize for the housekeeping issues that you experienced when staying and for the rude behavior of our staff ,we will address this immediately. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Good location, but parking is not adjacent to building. Front desk and cleaning staff did not communicate well. Front desk marked our room as vacant when we were still in our room before check out time. Only one elevator for the whole hotel
Comment from Hotel Management
Sep 25, 2017 by Manager, Hotel Management
It very heartwarming to hear that you found our hotel a great place to stay and found our location good. Thank you so much for giving us the opportunity to acknowledge our hardworking staff for a job well done. We are excited to be serving you again to truly enjoy a five star experience.
2 out of 5
by A verified traveler from Savannah, MO

Dirty, old, run down

Posted Sep 13, 2017
Cons: Clean and update
Room was dirty, smelled of smoke and sewer. Poor ventilation. Horrible parking situation. Poor breakfast choices
Comment from Hotel Management
Sep 25, 2017 by Manager, Hotel Management
It is sad you were disappointed with your recent experience following your stay at our hotel. Our goal is to provide an accommodating experience and it is indeed sad that we failed to meet your satisfaction. We will do our best to make your next visit a better experience.
3 out of 5
by Marden

This traveler left a rating score only Posted Sep 6, 2017 on Hotels