Ratings based on 933 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from philadelphia
Convenient location but needs updating.Posted Oct 9, 2017
Furniture is worn, carpets dirty, lights broken. Not worth the price.
by A verified traveler from Richmond
A tired hotelPosted Oct 2, 2017
Furniture was worn - stained and chipped. One of the doors of the cupboard containing the fridge was barely hanging by one hinge. The bathroom was superficially clean but lots of accumulated dirt around the faucets and in corners. Breakfast in the cafe produced poorly cooked scones - overcooked and hard on the outside and undercooked inside.
for Everyoneby A verified traveler from Tampa, FL
Good Stay for a Great PricePosted Sep 23, 2017
Hotel was in a very convenient location with tons of restaurants and shops and free garage parking. The only hiccup my wife and I encountered was when a house cleaning staff member entered the room without first knocking while we were still in the bed. We felt that this was a bit invasive and non-courteous. Other than that, it was a good stay for a great price.
for Everyoneby A verified traveler from Ft Worth
Centrally located,convenient,excellent staffPosted Sep 12, 2017
Pros: It's location and the upscale shops in walking distance.
Cons: The carpeting in our room hasn't been professionally cleaned (or changed) in a long time.
Location: The variety of restaurants and shops is a big plus. Location, location
My daughter and I were in town for a family wedding. We hadn't been to the area in a great number of years and we were pleasantly surprised by the growth of the city. We were disappointed by Pembroke Mall but the decline of the mall situation is evident in a lot of cities. We would like to come again.
for Everyoneby A verified traveler from Washington DC area
SuperbPosted Sep 11, 2017
Extremely Pleasant hotel. I travel all over world constantly, and Westin once again Westin does not disappoint in any manner and reflects modern style. Work out facilities are second to none. Every workout toy provided. Parking allows elevator to open to hotel. Location allows for taking a breather from the beach crowd and enjoying a higher level of sophistication around the Town Center with its other commercial ventures. Easy on/off 264
by A verified traveler
Posted Sep 10, 2017
Cons: Room was a little dated, could you a fresher look.
Parking was a little confusing, but after that, it was super easy to check-in and the accommodations were nice. Was very disappointed with the restaurant in the morning for breakfast - I was in a rush and they never came to greet me or take my order, so I left after waiting 10 min. They weren't even that busy - only 4 tables were occupied. I'd prefer an inclusive, buffet-syle breakfast option as a business traveler. On future trips, I may seek out more business-friendly hotels in the area.
for Everyoneby A verified traveler
Nice hotel in great locationPosted Sep 8, 2017
The hotel is right in the center of shops and restaurants, lots to do. 20 min away from VA beach. Hotel is a little outdated but clean and kept well. We stayed one night in the 9th floor. Beds are big and comfy!
for Everyoneby A verified traveler from Maryland
Great location and staffPosted Sep 5, 2017
Very helpful and nice staff. Hotel is very nice and location to beach is not too close or too far ( stayed over Labor Day weekend - so a lot going on at the beach)
for Everyoneby A verified traveler from Springfield, VA
Away from all the craziness...Posted Sep 3, 2017
I was very surprised to find such luxury for $165. Essentially, you skip the conveniece of the beach in your backyard and you save your 'arms and a leg'. It's 10 minutes from the beach, but still lively enough to stay entertained. The room was nice and the staff was great (as far as whom we came in contact with). No complaints from our family, for sure!
for Everyoneby A verified traveler from Silver Spring MD
Beautiful hi-rise hotelPosted Sep 1, 2017
Georgeous hotel. Pool and fitness center were great. I would stay here again.