Ratings based on 35 Verified Reviews

3.1 out of 5
51% of guests recommend
3.1 Room cleanliness
3.7 Service & staff
3.2 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice+Ocean+front+hotel.

Posted Aug 17, 2017
Pros: Pools+and+Ocean+view.
Cons: remodeling.
Location: great+especially+with+free+shuttle+services
The+A%2FC+didn%27t+seem+to+working+the+last+night+we+were+there.+No+ventilation+fan+in+the+bathroom.+Could+definitely+use+some+updates.+Nice+pools.+Beautiful+view
5 out of 5
Recommended
for Everyone
by A verified traveler from Hampton%2C+VA

Oceanfront+Wyndham

Posted Aug 17, 2017
It+was+an+awesome+room+with+a+wonderful+oceanfront+view.+It+was+comfy+and+I+loved+the+fact+that+the+shuttle+picked+us+up+and+took+us+out+to+the+strip+and+returned+on+ever+hour+to+pick+us+up.+Also%2C+the+Bistro+had+delicious+food+for+lunch.%0D%0A%0D%0AIt+was+a+great+stay%21%21
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 13, 2017
We had a great stay at this hotel. Honestly I was a bit nervous after reading some of the other reviews but once we arrived that went away. I'm not exactly sure why this hotel has some of the bad reviews listed. Yes the hallways are hot but you are at the beach, as long as my room is cool I don't mind. Yes sand is in the hallways and a little in the pool but again we were vacationing on the beach. The location was perfect, away from the crowded and busy boardwalk but close enough the hourly shuttle can drop you off and pick you up which was great (especially if you're like me and don't want to fight for parking at the boardwalk) . The beach is literally right outside the patio and it doesn't get over crowded which we loved. The staff was extremely friendly as well, I did not come across one rude person working there. Overall it was a great stay, we would definitely come back.
Comment from Hotel Management
Aug 17, 2017 by General Manager, Hotel Management
You are exactly right that our great, free, hourly shuttle service is perfect for guests looking to enjoy the boardwalk without fighting traffic or having to find parking spaces. We like to make things as convenient as possible for those who vacation with us and is why we offer so many fun amenities and features. Thank you for choosing our oceanfront location and for your detailed review that will certainly be helpful for future guests.
3 out of 5
by A verified traveler from PA

Nice hotel appears in decline

Posted Aug 13, 2017
Pros: Location, view, friendly staff, convenient parking.
Cons: Maintenance. Supervision.
Location: Great location, close enough to the resort activity, while being far enough from the center so that we could enjoy a beautiful, less crowded beach.
Location is great, being close to the Virginia Beach activity, but a much less crowded beach. Good sized room with a nice ocean view. The kitchenette area was very nice. The staff was extremely pleasant. I think the problems are with current management. Things seem to be deteriorating. Big empty space in the room was nice, but it felt like it was because furniture was missing. When we got there, the phone didn't work, the hot water in the bathroom sink was turned off, and there was only one chair on the balcony. All were quickly fixed, but shouldn't have been left in that condition in the first place. The maids were most pleasant, but there was always something missing, cups, coffee packets, etc. This is not an indication of bad staff but poor management.
Comment from Hotel Management
Aug 17, 2017 by General Manager, Hotel Management
Our location is perfect for the best of both worlds with our quiet beach and free shuttle to take guests to the boardwalk hourly. We are pleased that our excellent staff members made sure to accommodate your needs as soon as possible and we will certainly review your feedback. Thank you for staying.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Aug 11, 2017
Pros: The housekeeping, maintenance, and restaurant staff were very welcoming.
Cons: They need more linens as they seemed to run out. We had to wait for linens and towels to complete the wash/dry cycle before getting replacements.
We have stayed in this hotel two other times and really like the location. The hotel needs updating however, at least the older section does.
Comment from Hotel Management
Aug 17, 2017 by General Manager, Hotel Management
Thank you for returning to stay with us again at our beautiful location with a semi-private beach on the North End. We are so pleased our top-notch staff made your stay memorable and will be sure to pass along all your comments to our team. Hopefully you were able to catch a sunrise on the beach and have many happy memories from your trip.
3 out of 5
by A verified traveler

Posted Aug 4, 2017
They didn't clean the room well and forget to leave extra towels and toilet paper.
Comment from Hotel Management
Aug 10, 2017 by General Manager, Hotel Management
Thank you for your feedback which we will address with our housekeeping management team immediately. We do hope during your visit at the beach you enjoyed our bikes available for use at the property, or just relaxing outside on the back patio overlooking the ocean. Thank you for staying.
3 out of 5
by A verified traveler

Posted Jul 24, 2017
Nice because it's very close to the beach. The king bed wasn't comfortable to sleep on. And our kids'room has this terrible smell. The suite needs some renovation.
Comment from Hotel Management
Jul 31, 2017 by General Manager, Hotel Management
Thank you for your feedback, which means a lot to us. We hope you and your family enjoyed the beach and splashing around with our multiple swimming areas like the indoor heated pool and outdoor swimming area. We appreciate you choosing our hotel in Virginia Beach.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2017
This was the 3rd time staying there. Stayed in a different area this time. Housekeeping was not as good as before.
Comment from Hotel Management
Jul 27, 2017 by General Manager, Hotel Management
Your patronage is truly appreciated and we hope that means you love our ocean views, free, recently upgraded Wi-Fi, and more. We will be sure to let our staff know about the differences in your experience immediately. Thank you for returning to stay with us and it would be our pleasure to have you again.
5 out of 5
Recommended
for Families
by A verified traveler from Rochester, NY

Wonderful!

Posted Jul 19, 2017
Wonderful stay at this hotel! Up the strip away from the boardwalk madness. Staff was great with every request! Def would stay again or recommend!
Comment from Hotel Management
Jul 27, 2017 by General Manager, Hotel Management
Excellent! We hope your wonderful trip also included lounging on the back patio listening to the ocean waves or renting some bikes to ride around our beautiful oceanfront property on the North End of Virginia Beach. Thank you for staying with us and we would love to have you back soon.
2 out of 5
by A verified traveler from Middletown, N.Y.

Posted Jul 19, 2017
Looking from the outside, the hotel looks great!!! However, when you get inside your room, you are instantly dissatisfied!!! My room had no towels, food left in the refrigerator, lipstick mark on the mirror & bed sheets was dirty!!! I understand that things could happen but this was way too many things that was overlooked in one room. This is one place where I will not stay again when visiting VIRGINIA beach!!!
Comment from Hotel Management
Jul 27, 2017 by General Manager, Hotel Management
This is certainly unacceptable and not the typical situations our guests receive upon arrival. Your situation is being reviewed with our staff so we can research what took place while you were here. IT is possible that you were inadvertently checked into a room in error and we truly apologize for that oversight. Thank you for staying with us and for your comments as we’ll be sure this does not happen again.