Hotel Staff Dont know how to manage reservations.. it took nearly 20min for checkin and 30min for checkout.. they dont know even my booking came from expedia. They told booking from MMT.
Comment from Hotel Management
Jan 7, 2017 by barani, Hotel Management
We thank you for staying at GreenPark, Vizag and sharing your experience on TripAdvisor.com.
We are disappointed that your stay with us was less than perfect and it is disheartening to note your concerns regarding our service delivery. We regret the inconvenience you faced at our hotel. We consider guest feedback as a vital part in helping us to grow and improve our standards of hospitality. We have shared your review with our associates and this will act as a learning process for all of us. We assure you that this is not the norm at our establishment and the next time you visit us, you will experience positive changes.
We hope that this one time experience does not deter you from visiting us again and look forward to serve you with excellence.