Overview of Gran Hotel Lakua

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Guest reviews

4.2 / 5Very Good
103 reviews
Guests rated this property 4.4/5 for cleanliness.


  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant



Popular LocationChurches10 min drive
Popular LocationMuseo Diocesano de Arte Sacro10 min drive
RestaurantGreen3 min walk
RestaurantBuddha3 min walk
AirportVitoria (VIT)15 min drive

Choose dates to view prices

  • Single Room, City View

    Room amenities

    • 193 sq ft
    • City view
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Standard Twin Room, City View

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Superior Double Room, City View

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Apartment, 1 Bedroom, City View

    Room amenities

    • 592 sq ft
    • City view
    • Sleeps 3
    • 3 Twin Beds
    More details

About this area


Gran Hotel Lakua is located in Vitoria-Gasteiz. The area's natural beauty can be seen at Florida Park and Salburua, while Museo Fournier de Naipes and Artium are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Mendizorroza Stadium or Fernando Buesa Arena. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Churches - 10 min drive
  • Museo Diocesano de Arte Sacro - 10 min drive
  • Europa Conference and Exhibition Centre - 11 min drive
  • Museo de Ciencias Naturales - 24 min drive
  • Estatua de Kent Follet - 26 min drive

Getting around

  • Agurain/Salvatierra de Álava Station - 20 min drive
  • Vitoria (VIT) - 15 min drive


  • Green - 3 min walk
  • Buddha - 3 min walk
  • Café Tarkay - 5 min walk
  • Fulitu 2 - 5 min walk
  • Nabois bi - 5 min walk

About this property

Gran Hotel Lakua

Luxury Vitoria-Gasteiz hotel in Arriaga-Lakua with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, massage/treatment rooms, and 24-hour room service. All 145 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LCD TVs with digital channels. Hair dryers, safes, and phones are among the other amenities that guests will find.
Gran Hotel Lakua offers 145 air-conditioned accommodations with safes and hair dryers. 24-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities


Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Covered self parking: EUR 14.00 per day
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 15 per person
1 restaurant and 1 coffee shop/café
1 bar
24-hour room service

Things to do

Bicycle rentals
Fitness center
Spa services

Family friendly

Dry cleaning service
Laundry facilities


Banquet hall
Free newspapers in lobby
Gift shop/newsstand

Guest services

Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken


Business services

Business center
Meeting rooms
Conference space (500 square feet)


2 treatment rooms
Couples treatment room(s)
Massage - deep-tissue
Massage/treatment rooms


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
Handrails in stairways
In-room accessibility
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair accessible (may have limitations)


Smoke-free property

Room amenities


Air conditioning
Blackout drapes/curtains


Hair dryer
Shower/tub combination


24-inch LCD TV
Cable/satellite channels


Connecting rooms available
Laptop-friendly workspace



Check-in from 7:00 PM - 11:00 PM
Minimum check-in age - 18


Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 AM) and Monday - Friday (7:00 PM - 11:00 PM)
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Please note that full payment for the stay is required upon arrival.

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

American Express
Diners Club

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Covered self parking fee: EUR 14.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cribs/infant beds.
  • Tax ID - A01281187.
  • Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number HVI00382

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Exe Gran Hotel Lakua
Exe Gran Hotel Lakua Vitoria
Exe Gran Lakua
Exe Gran Lakua Vitoria
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua
Gran Lakua Vitoria-Gasteiz
Gran Lakua
Gran Hotel Vitoria Gasteiz
Gran Hotel Lakua Hotel
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua Hotel Vitoria-Gasteiz

Frequently asked questions

Can I cancel my reservation for free at Gran Hotel Lakua and receive a full refund?
Yes, Gran Hotel Lakua offers free cancellation on select room rates, because flexibility matters! Please refer to Gran Hotel Lakua cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self parking is available for EUR 14.00 per day.
What time is check-in at Gran Hotel Lakua?
Check-in is from 7:00 PM–11:00 PM. After-hours check-in is not available.
What time is check-out at this property?
Check-out is at 11:00 AM.
Where is Gran Hotel Lakua located?
Located in Arriaga-Lakua, this luxury hotel is within 2 mi (3 km) of Europa Conference and Exhibition Centre, Mural Eskuz-Esku Crecimiento, and Cathedral of Santa Maria de Vitoria. Muralla / Harresia and Church of San Pedro Apostol are also within 2 mi (3 km).

Guest reviews

Very Good
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service

Large modern hotel 2 miles from city centre. Rooms large and well equipped, excellent dining on site, good gym, underground car park not expensive. Easy to find from A1.The barman does a great gin and tonic!

Stayed 1 night in Sep 2019


  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

Stayed 1 night in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel!

The Basque Country is one of my favorite places in the world. Vitoria is the more formal, conservative city of the big 3 that includes Bilbao and San Sebastian - a bit more progressive. But Vitoria has much to offer and is a good center base to be all over the area. The Grand Hotel Lakua is my place of preference - local flavor, professional, attentive service and a very comfortable hotel. The only negative is that it's location is not central and towards the highway. But this is not a big city and everything is relatively close by. I've stayed here before and my experience was equally good. The restaurant is good and the cafe on the end of the building is also very good and inviting. Breaksfasts are excellent. Highly recommended!

Stayed 2 nights in Apr 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent price for 5* hotel

Good stop over place and well priced. Great facilities but the Breakfast too pricey. Also didn’t like the see through glass door for the toilet. Parking was ok but limited. Otherwise, a great hotel.

Stayed 1 night in Aug 2018