Ratings based on 51 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by Ali

Posted Aug 14, 2016 on Hotels
Hotel is nice, staff could be more friendly. Its almost 10-15 min from the city center.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Hotel in Residential Area 3kms to the downtown

Posted Aug 6, 2016
Pros: Situation, New Building, Comfortable rooms.
Cons: Put coffee maker and iron in the rooms
Location: public park, some restaurants and bars three blocks from the hotel.
The hotel is a new building in a residential area, It has bar and restaurant and small SPA. Is ok if you have a car but you can get public transportation close, Parking outside of the hotel is easy so you do not need to pay an Hotel fee parking.
5 out of 5
by Laura from Milwaukee, WI

Posted May 30, 2016 on Hotels
Very large, clean and modern room.
4 out of 5
by Ali

Posted Mar 20, 2016 on Hotels
Nice hotel but it is not in the center
4 out of 5
by Neil from Liverpool

Good Hotel, almost great!

Posted Aug 4, 2015 on Hotels
Overnight stop travelling through to France. I picked it because it was close to the main roads, not so good if you wan't to be near the town centre. Good free parking on the street outside the hotel. Clean and modern. Room was a good size with a very large comfortable bed. Large bathroom and the twin sinks was a nice touch. Unfortunately the mini fridge did not work and was warm even though it was on. No tea/coffee making facilities in the room. I can never understand why a 'quality hotel' would not supply this. These couple of things stopped it being 5 out of 5 for this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from florida USA

Nice hotel but do not expect 5 star

Posted Oct 8, 2014
The room could be considered 5 star, but all other facilities were average. Although the one staff at reception and one lady doing cafe, bar and restaurant bar were nice, the hotel is necessarily understaffed during low seasons and so service takes awhile. Not a real spa, must be booked in advance due to limited facilities
4 out of 5
by David from Barcelona

Barely 5* at not its best location

Posted Jul 7, 2013 on Hotels
This is a 5 star Hotel in a new area of Vitoria, even the city is not big, it's not at the best location. Neighbourhood is ok, new area with not many attractions. The Hotel it's ok, room was very small, but it has all you need. I was feeling like a 4* whether a 5*, which don't pretend to be a regret in any way since I feeling I paid an excellent price for what I got. Parking was easy (free if you find an slot) in front the hotel. Wifi was free and surprisingly fast compared with many other hotels. If you're traveling for business it an excellent choice.
4 out of 5
by A verified traveler

Posted Nov 18, 2016 on Hotels
Para mí es un 4 estrellas, no un 5.
4 out of 5
by A verified traveler

Posted Nov 2, 2016 on Hotels
Es un 4 estrellas
4 out of 5
by A verified traveler

Posted Sep 27, 2016 on Hotels
hôtel un peu vétuste