- Liked: Cleanliness, property conditions & facilities, room comfort
"airport shuttle" means taxi arranged by myself
The overall stay was just fine, good for the price. The staff was helpful though she spoke hardly any English. We somehow communicated with writing and body-language. However, one thing I was really surprised was that I had to arrange the taxi to the hotel on my own despite "airport shuttle" indication. On my arrival in the evening I called hotel for an assistance only to be advised (in almost Russian) "airport taxi" - another surprise to me the taxi office denied credit-card, there was no exchange office open and that was such a fuss - I was only staying overnight for transit and I chose this hotel because of the indication "airport shuttle" - if I knew I had to do this all I wouldn't have chosen this hotel. As long as they mention "airport shuttle", I think they should be at least helpful enough for a cash-less transportation (even to be paid by credit card).. For the way back to the airport the girl at the front arranged a taxi for me and it came precisely on time, plus, somehow credit card was accepted too. But I really wished if I would've had a bit more assistance on my arrival - first time in Russia, in the evening, on my own... I'll never forget.