Ratings based on 90 Verified Reviews

4.7 out of 5
93% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from San Diego, CA

Paradise in the rain forest

Posted Dec 5, 2017
Pros: The luxurious accommodations in the beautiful rainforest setting were amazing.
Location: Less than a mile from Volcanos National Park, there is amazing and unique hiking nearby, and the black sand beach is 40 mins away.
What a wonderful discovery! This place made our visit to Volcano amazing despite some rather soggy weather. The room was luxurious, the hot tub in the rain forest was exotic (and really welcome after a day of hiking), and the hospitality warm and accommodating without being invasive. Thanks Eric & Chris for one of the best vacations we have ever had!
Comment from Hotel Management
Dec 7, 2017 by Chris, Hotel Management
Thank you for staying with us! We were glad that you had one beautiful sunny day during your stay and are glad you enjoyed your time with us even on the soggy days. We hope you can make it back to stay with us again some time.
5 out of 5
Recommended
for Couples
by A verified traveler from Incline Village, NV.

staying in a garden

Posted Nov 24, 2017
Pros: Everything! The bedding was comfortable, well stocked fridge, beautiful scenery. Nice people.
Cons: Parking, but not an issue.
Location: Good and unique restaurants. The volcano National Park is a mile away.
This B&B exceeded our expectations. They thought of everything one could need while staying there. Right down to the lighter for the candles by the bathtub. Don't be put off by the mosquito nets, it's all ambiance and beautiful. The Innkeepers were knowledgeable of the area and helpful but unintrusive. One note, they do not clean your room during your stay, so you will need to make your own bed. Small price to pay for such beauty.
Comment from Hotel Management
Nov 28, 2017 by Chris, Hotel Management
Aloha Nancy, thank you for the kind words regarding your stay. It was our pleasure to have you stay with us and would love for you to join us again. Mahalo, Chris & Eric
5 out of 5
Recommended
for Couples
by A verified traveler from Toronto

Exquisite Room close to the volcano

Posted Sep 4, 2017
Pros: Beautiful room!
Location: Very close to the national park.
Wonderful place to escape after a day in the Volcano area. The hosts are amazing. So friendly and they care about making your visit exceptional.
Comment from Hotel Management
Sep 9, 2017 by Christopher, Hotel Management
Thank you so much for the feedback and for staying with us! We would love to have you back anytime for you to explore more of our little slice of paradise.
5 out of 5
by JAY

Crater's Edge is a great place to stay

Posted Jul 30, 2017 on Hotels
Wonderful place.
Comment from Hotel Management
Aug 3, 2017
Thanks for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Beautiful hideaway next to the Volcano

Posted Jul 26, 2017
We absolutely loved our stay at Crater's Edge! The owners were lovely and made us feel so welcome and special! They thought of every detail, even including binoculars and flashlights in the room for visiting the Volcano nearby. When they discovered it was our anniversary, they left us chilled champagne and chocolates with a sweet card. The room was gorgeously decorated and literally surrounded by the rain forest with glass on two sides, making you feel like you are sleeping right in the middle of it all! The bathroom was also beautiful and included a huge (big enough for two!) jacuzzi tub. Perfect for soaking on the cool nights! There is a small kitchenette and they left us tons of yummy fresh fruit, fresh baked bread and lots of snacks and light breakfast options that were perfect for enjoying before a day exploring. The actual town of Volcano Village, with a bunch of great restaurant options, is only minutes away. And Hawaii Volcanoes Natl Park is also only minutes away. Perfect escape from it all! You will not regret your stay here!
Comment from Hotel Management
Jul 28, 2017 by Chris & Eric, Hotel Management
Aloha Laura, it was a pleasure having you here and we're so glad that you enjoyed your anniversary. Hopefully you get the chance to come back and stay with us again!
5 out of 5
by Kasey

Tropical Oasis

Posted Jul 8, 2017 on Hotels
Wonderful stay At the Crater's Edge! Beautiful tropical oasis. Chris and Eric are the best hosts. Highly recommend this boutique hotel. We will be back.
Comment from Hotel Management
Jul 14, 2017
Mahalo Kasey! We loved having you guys here and are so glad you all had a great time. We would love to have you back anytime!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose

Right in the middle of the rainforest!

Posted May 31, 2017
Pros: Proximity to the Volcano Nation Park The room
Cons: I would have preferred opaque curtains instead of just sheers to have a little more privacy and sleep in a little in the morning if we choose too.
Location: Volcano National Park Hilo
Eric was a fantastic host and his recommendation of things to do and places to eat were super helpful! The room was located in the middle of the rainforest and was so beautiful. We really appreciated some of the finer things like the complimentary fruits and snacks which was a life saver on the treks. It was a very well maintained place and it was clear that the hosts cared about the guests and the property. It was a great plus that is was so close to the Volcano National Park. Note that this is more like a house, renovated to serve as a hotel - so there are only 2 rooms and might be lacking in hotel facilities like room service. But if that is not a problem for you, I would highly recommend this place.
Comment from Hotel Management
Jun 16, 2017 by Chris & Eric, Hotel Management
Thank you for staying with us and for the great feedback!
3 out of 5
by A verified traveler

Nice place but lacks some basics

Posted May 9, 2017
Good quite relaxing place with a hot tub. Well stocked for fridge and nicely finished bathroom. However, no daily room cleaning service, only once a stay fruits for breakfast, showers take a while to warm up.
Comment from Hotel Management
May 27, 2017 by Chris, Hotel Management
Glad you enjoyed your stay with us. Many of our guests are couples on their honeymoon or a romantic getaway so we try to provide as much privacy as possible. We're always available just across the lanai, but will try to make it more clear in the future that we are here if anything needs restocked or cleaned during the stay. Thanks for your feedback, it helps us improve our guests experience!
5 out of 5
Recommended
for Couples
by A verified traveler from Brisbane, Australia

Hideaway in the rainforest

Posted May 7, 2017 on Wotif
Pros: Everything
Cons: Nothing
Location: It is 1 mile to Volcano National Park which makes it very handy to go up and enjoy the many hikes etc. Lovely restaurants in Volcano.
We received a lovely welcome from Erik as soon as we arrived. He showed us our room and the hot tub and where everything was kept. Our room was amazing complete with fresh muffins, fruit and drinks for us to enjoy. The room had a spa bath , shower, heated bathroom floor, tv, comfy bed etc. Erik and Chris have really put a lot of thought and effort into making our stay a wonderful experience Thank you sooo much.
Comment from Hotel Management
May 27, 2017 by Chris, Hotel Management
Was a pleasure having you stay with us! Hope you make it back to the Big Island soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Quiet guest cottage in Volcano Village

Posted May 6, 2017 on Orbitz
Not a hotel, but rather an independent little guest room adjacent to a small house. Very pleasant and relaxing dwelling in ex-urban rain forest just a few miles from the National Park. Only downside was oddly high bed frame. Good food options in nearby Village.
Comment from Hotel Management
May 27, 2017 by Chris, Hotel Management
Glad you enjoyed your stay with us!