Ratings based on 58 Verified Reviews

3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Nov 7, 2015 on Hotels
Volterra is beautiful, I was out there for a friend's wedding which was spectacular. Albergo Nazionale was ideally placed, the staff were friendly and hotel keenly priced. Breakfast was basic but passable, my only real gripe was having stayed there for two nights both my shoulders were covered in insect bites. Given the wind and the hilltop location this seems unlikely to have been mosquitos, so I can only assume was bed bugs!
3 out of 5
by KIMBERLY from San Diego

Ok but great location

Posted Jan 9, 2015 on Hotels
Just OK but great location. Maybe it was the off season after a holiday but the room was not in the best of condition.
2 out of 5
by A verified traveler from UK

Very average 2 / 3 star

Posted Jul 24, 2014
Pros: Location
Cons: Receptionist, aircon', more pillows and maybe some soap and shampoo in the bathroom...
Location: Tuscan hills, excellent views, sleepy town with plenty of eateries.
Very average low star hotel, with grumpy unhelpful receptionist on arrival. No aircon', one thin pillow each, no toiletries to speak of and parking consisted of underground public car park 'down the road'. After saying that, the room had some character, with vaunted high ceiling. Saving grace was the location, in a lovely little typical Italian town on top of the hills with stunning views. Lovely drive to and from a fantastic concert a few kms away in Lajatico. We would highly recommend the area - just be careful booking a better hotel if you want a bit of comfort...
3 out of 5
for Everyone
by Laura

Nice but loud

Posted Aug 27, 2013
We stayed here during August and since the hotel doesn't have any air conditioning we had to leave the window open at night to not feel stifled. This wouldn't be a problem except that our window was directly above the hotel restaurant's outdoor seating and there was a long row of motorcycle-only parking spots directly across the street. As a result we were treated to loud talking, dishes clanking, and motorcycles revving about every 20 minutes until the very early hours of the morning with no way to reduce the noise without cutting off our access to fresh air. Needless to say we slept horribly both nights. I would not recommend this hotel if you are planning to come during warm months where opening the window at night would be necessary. Also one day when we returned to the room after it had been cleaned my friend noticed that someone had gone through her bags. Nothing had been taken, nothing at all. But she is the kind of person who has a set place for everything and she knew that the items in her bag were not where she had left them. It gave us about 10 minutes of panic before we were able to go through everything and make sure that nothing had been taken. Other than that incident the staff were all very professional and helpful.
4 out of 5
by A verified traveler

Great Location

Posted Jul 26, 2013 on Hotels
This hotel has a fabulous location, and the lodgings are comfortable and clean. The consearge however it not particularly helpful.
Comment from Hotel Management
Dec 21, 2013 by Marzia, Hotel Management
Thank You for Your positive comment .We apologize if the concierge at that time was not particularly helpful , it's not our habit
4 out of 5
for Everyone
by A verified traveler

Volterra great place to visit

Posted Jul 17, 2013
Pros: It was close to the Bus stop
Cons: Not getting our main course before we had to leave for Bocelli
Location: Fabulous
An old established Hotel as I would have expected in one of the Tuscan hilled Cities. The let down apart from our breakfast waiter was the lack of smiling people who were the mangement of the hotel.
Comment from Hotel Management
Apr 19, 2014 by marzia, Hotel Management
we like to reassure you that we do not miss the smile: we live in a beautiful city and we really enjoy our work in contact with people form all over the world
4 out of 5
by back again from volterra

needs a fan!

Posted Jun 23, 2013 on Hotels
good location, nice staff good breakfast but too warm and stuffy in the rooms - needs a fan!
5 out of 5
for Couples
by UTVols

Great Value, wonderful city

Posted May 25, 2013 on Orbitz
Excellent staff with great views and good value. Difficult and expensive parking with "free lot" difficult for walking and older travelers. This is a beautiful town and worth visiting.
4 out of 5
for Everyone
by Carol from Seattle

Wonderful view from our balcony

Posted Apr 6, 2013
Location: Very handy to the bus stop and close to all the town's attractions. Easy walking distances.
We enjoyed our time at Albergo Nazionale. Staff was friendly. We had an upper floor room accessible by an elevator which kept us away from the student group. Breakfast was plentiful and good.
3 out of 5
for Everyone
by Ann from NY

Wonderful town to visit

Posted Sep 26, 2012
Pros: location and warmth of the staff
Cons: a little old looking
Location: great
Best part of the experience was the location. Very easy to get to transportation and all the sites. I would stay here again, It was a little old looking but it was clean. The staff was pleasant and they tried to feed everyone at breakfast.