Ratings based on 1,319 Verified Reviews

3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Lovely hotel close to Vondelpark

Posted Aug 5, 2017
Lovely, friendly and halpful staff. Nice Hotel near the Vondelpark and about 20 mins walk to Museum district.Rooms clean and comfortable. Nice touch with fridge and Nespresso coffee machine. Breakfast buffet- good choice - only slight dissapointment was poached eggs not available. I would definately stay again. Nothing too much trouble for staff- excellent service. We ate at hotel bar one night an d had a lovely meal served by very friendly staff.
Comment from Hotel Management
Aug 8, 2017 by Quirine, Hotel Management
Dear Sharon. Thank you for taking the time to share your feedback about the hotel. We are thrilled to see that you've enjoyed your stay at Park Plaza Vondelpark, Amsterdam. Your comments are of great importance to all of us and will help us in our efforts to continuously maintain and improve the standards to the level you may expect from us. Therefore your feedback is very much appreciated. It has been a pleasure to welcome you and we look forward to seeing you again in Park Plaza Vondelpark, Amsterdam or in one of our affiliated hotels when your travels bring you back to the area! Kind regards, Quirine, Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from buenos aires, argentina

Nice hotel close to Vondelpark

Posted Aug 5, 2017
The hotel was very well located, clean and comfortable. The only issue with the room was the bathroom. Unfortunately it's not apli from the room itself, but only separated by a tinted window glass with a gap between the ceiling and itself. Hence, it's not very private. Also, the hotel doesn't have even a car space available to unload luggage from a car when arriving to the hotel. This makes it very difficult to check in.
Comment from Hotel Management
Aug 8, 2017 by Quirine, Hotel Management
Dear Santiago, Thank you for taking the time to share your feedback about the hotel. We are thrilled to see that you enjoyed your time at Park Plaza Vondelpark, Amsterdam. Concerning your feedback about the bathroom; we are taking this into consideration when looking at options to improve our guest rooms. Of course, this will not take away any inconvenience you have experienced during your stay, for which I offer my sincere apologies. Your comments are of great importance to all of us and will help us in our efforts to continuously maintain and improve the standards to the level you may expect from us. Therefore your remarks are very much appreciated. On behalf of our entire staff at Park Plaza Hotels & Resorts we thank you for your business and we hope to see you again when your travels bring you back to the area! Quirine, Duty Manager
3 out of 5
by Kristen

Posted Jul 28, 2017 on Hotels
The people were great. The room was just okay. I didn't like how there was no toilet privacy. The rug was dingy, and there were bugs flying around me while I tried to read in bed. I killed several. They weren't the biting kind, at least, but still annoying. And it was really tiny. Not the best value for the money in terms of the room, but again, the people there were incredibly great.
Comment from Hotel Management
Aug 4, 2017
Dear Kristen, Thank you for taking the time to write about your experience at Park Plaza Vondelpark, Amsterdam. Concerning your feedback about the interior of the room; we are taking this into consideration when looking at options to improve our guest rooms during our renovations next year. Of course, this will not take away any inconvenience you have experienced during your stay, for which I offer my sincere apologies. Your comments about our staff are of great importance to all of us and will help us in our efforts to continuously maintain and improve the standards to the level you may expect from us. Therefore your remarks are very much appreciated. We hope to welcome you back again in the future. Kind regards, Quirine
3 out of 5
Recommended
for Everyone
by A verified traveler

quiet, near good restaurants and tram.

Posted Jul 27, 2017
Front desk staff very helpful. Enjoyed Ann Frank House, Van Gogh Museum, windmill & cheese tour + lovely restaurants.
Comment from Hotel Management
Jul 29, 2017 by Quirine, Duty Manager, Hotel Management
Thank you for taking the time to share your feedback about the hotel. We are thrilled to see that you've enjoyed your stay at our hotel. Your comments are of great importance to all of us and will help us in our efforts to continuously maintain and improve the standards to the level you may expect from us. Therefore your feedback is very much appreciated. It has been a pleasure to welcome you and we look forward to seeing you again in Park Plaza Vondelpark, Amsterdam or in one of our affiliated hotels when your travels bring you back to the area! Kind regards, Quirine, Duty Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Wales, UK

Brilliant location

Posted Jul 22, 2017
Pros: Location, location, location. Friendly staff. The quiet, despite main road. Air conditioning that didn't require a heating engineer to work.
Cons: We would have liked a larger selection of teas, plus mint or fruit and fresh milk would have been good.
Close to the absolutely lovely Vondel Park which makes a delightful walk (just watch out for the lawless bike riders) to the Museum Quarter. The friendly, accommodating staff, pleasant room, and attractive lobby, bar and veranda make this an excellent stop for a visit to wonderful Amsterdam.
Comment from Hotel Management
Jul 27, 2017 by Quirine, Hotel Management
Dear JCAB, Thank you for taking the time to share your feedback about the hotel. We are thrilled to see that you've enjoyed your stay at our hotel. Your comments are of great importance to all of us and will help us in our efforts to continuously maintain and improve the standards to the level you may expect from us. Therefore your feedback is very much appreciated. In regards to your comments about the fresh mint, fruit and milk, you can always ask one of the food and beverage staff, they will be more than willing to provide this for you should we have it available when you request it. It has been a pleasure to welcome you and we look forward to seeing you again in Park Plaza Vondelpark, Amsterdam or in one of our affiliated hotels when your travels bring you back to the area! Kind regards, Qurine, Duty Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Edinburgh

Excellent hotel, good location

Posted Jul 21, 2017
Pros: Good location, quiet, bed was very comfortable, great staff.
Cons: Bar was pleasant but very limited outdoor seating and prices were high.
Location: Very close to the Vondelpark, a green oasis in the centre of the city. You can walk through the park to the Riksmuseum, Van Goch etc.
A great base for a trip to Amsterdam. On the no 2 tram stop, 10 mins to the centre. Room spacious with very comfortable bed, breakfast with a good selection of traditional, continental and healthy. Staff very helpful and welcoming.
Comment from Hotel Management
Jul 23, 2017 by vonetta w, guest relations host, Hotel Management
Dear Annie, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us as well as the location, the comfortability of the bed and the service from our staff. We are sorry to hear that the bar did not completely live up to your expectations and hope that we have a chance again in the future to exceed your expectations. We look forward to your next stay should your travels bring you back to Amsterdam. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Upgraded very cheaply

Posted Jul 19, 2017
We emailed ahead to let them know it was a special occasion. They responded very quickly to see if they could help in any way. For a total of 20 euros we upgraded from 2 single beds to an executive room. Lovely staff faultless facilities
Comment from Hotel Management
Jul 20, 2017 by Vonetta, Guest relations , Hotel Management
Dear Dave, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us during your special occasion and we are happy that we where able to meet your expectations. We also appreciate your comments about our staff as this is the service we strive for every day. We look forward to your next stay should your travels bring you back to Amsterdam. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

City Break

Posted Jul 17, 2017
Pros: Location and cleanliness and helpful friendly staff.
Location: On the doorstep for Vondel Park, which is stunning itself. A 5 minute tram journey to the hustle and bustle of the center. Ideal location.
Our first time in Amsterdam with friends who had stayed at hotel before. Hotel was modern and clean. Staff were friendly and helpful. Had booked room only and there was plenty nearby to eat.
Comment from Hotel Management
Jul 19, 2017 by Vonetta, Guest relations , Hotel Management
Dear Jacqui, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay with us as well as the helpful and friendly service from our staff. Furthermore we are delighted to hear that you enjoyed the location as well as it was your first time in Amsterdam. We look forward to your next stay should your travels bring you back to Amsterdam!! Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Nice hotel close to transportation to city center

Posted Jul 1, 2017
The hotel was an easy tram ride from the train station. It is close to beautiful Vondel Park. We got a 72 hour tram pass and used it frequently to go downtown or museums. The room was clean and comfortable. The staff was friendly and helpful. The breakfast was wonderful with a variety of breads, meat, cheeses, fruit, yogurt, etc. I would stay here again.
Comment from Hotel Management
Jul 4, 2017 by Vonetta Wijngaarde, Guest relations employee, Hotel Management
Dear Mr or Ms, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us as well as the service from our staff. Furthermore we appreciate hearing that you had such a good time in Amsterdam. We look forward to your next stay. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Freo

Vondel Park and easy transport

Posted Jun 9, 2017 on Wotif
Pros: The beds and linens were excellent
Cons: The last step out of entrance is a doosy ! A little evening out of the size of the steps would be good - but the handrail is helpful :)
Location: Its quiet, but still some shops and a nearby cafe.
Nice hotel close to Vondel Park and easy transport in a quiet and clean area. 1 minute walk to park which is beautiful place to spend time whether it is sunny or raining. Easy to catch Tram 2 into Museum district, Dam Square and central city. Staff were very helpful.
Comment from Hotel Management
Jun 12, 2017 by vonetta w, guest relations host, Hotel Management
Dear Kay, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay as well as the bed and linens. We are sorry to hear that the last step at the entrace was a doozy and apoligize for any inconvenience cuased. Thank you for your honest feedback. We look forward to your next stay. should your travels bring you back in the area. Kind regards,