Ratings based on 1,307 Verified Reviews

3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Average at best

Posted Sep 8, 2017
Good hotel with good staff. Breaksfeast was not great, food did not taste nice. Our floor stank really badly. It was very off putting. It stayed like that for the four days we stayed. Also the room isnt very thought out. Going toilet is difficult as theres not a lot of space so you hit your head.
Comment from Hotel Management
Sep 13, 2017 by Vonetta, Guest relations , Hotel Management
Dear Traveler, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay in regards to your room. We take the time to listen to your constructive comments so we can continually improve our services. Therefore we communicated your comments with our management team to pay extra attention for improvement. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Wellington

Excellent room

Posted Sep 6, 2017
Excellent room, very comfortable bed, good facilities, good, quiet location
Comment from Hotel Management
Sep 11, 2017 by Vonetta, Guest relations , Hotel Management
Dear Alan & Carole, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your room, your stay and the location of the hotel. We look forward to your next stay should your travels bring you back to Amsterdam. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2017
Clean & Contemporary room, a bit disappointing that the room was not ready even at 3pm, but the reasoning was explained to us and i was satisfied it was a one off occurrence. Friendly staff and good access to the tram network only 10 mins from the city centre by tram.
Comment from Hotel Management
Aug 31, 2017 by Vonetta, Guest relations , Hotel Management
Dear Mr or Ms, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction that your room was not delivered on time. We always strive to be perfectly on time however could not make this happen on this day unfortunately. We are furthermore happy to see that you enjoyed your room and the service from our staff as this is the service we strive for everyday. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly. Kind regards,
4 out of 5
Recommended
for Couples
by A verified traveler

Convenient location, comfortable space

Posted Aug 23, 2017
Pros: The location, the comfort.
Location: A great pub 1 block away with friendly staff and excellent tapas. Vida Cerveceria Tapaeria Is definitely worth checking out after a long day.
We were so pleasantly surprised with our comfort in our room. While a bit small it had a full king sized bed and a great soaker tub. The location was perfect. A 10 minute walk to the tram which took us to all the tourist sites yet in a very quiet neighbourhood. There were some great places to eat and a laundromat lol within a short walk. Also Vondelpark itself is a great bonus.
Comment from Hotel Management
Aug 26, 2017 by Patrick van Kooperen, Hotel Management
Dear sir/madam, Thank you very much for your review. We appriciate this very much. Good to see that you had a nice expierience in our hotel and also in the area! Unfortunaleley the room sizes are what they are and we are unable to change that but good to hear that you enjoyed the bath! Thank you again for your review, and we hope to see you back again in the future! Kind regards, Patrick van Kooperen Park Plaza Vondelpark, Amsterdam
5 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen, Scotland

Lovely hotel with lovely Staff

Posted Aug 23, 2017
Pros: Nespresso Machine, nice and clean. Staff also
Cons: nil
Location: Tapas, Fritboutique!!
Brill hotel, nice and clean. Loved the shower/room. nespresso machine in room was a hit with the hubby. would defo stay here again 100% Staff would go the extra mile for you. Never tried food, so can't comment on that. Lovely tapas restaurant round the corner though!! Lovely area in Amsterdam.
Comment from Hotel Management
Aug 24, 2017 by Vonetta,Guest relations , Hotel Management
Dear Ashleigh, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us as well as the nespresso machine and the service provided to you by our staff. Furthermore we would like to thank you for your nice recommendations. We look forward to your next stay should your travels bring you back as you are more than welcome! Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Lovely hotel close to Vondelpark

Posted Aug 5, 2017
Lovely, friendly and halpful staff. Nice Hotel near the Vondelpark and about 20 mins walk to Museum district.Rooms clean and comfortable. Nice touch with fridge and Nespresso coffee machine. Breakfast buffet- good choice - only slight dissapointment was poached eggs not available. I would definately stay again. Nothing too much trouble for staff- excellent service. We ate at hotel bar one night an d had a lovely meal served by very friendly staff.
Comment from Hotel Management
Aug 8, 2017 by Quirine, Hotel Management
Dear Sharon. Thank you for taking the time to share your feedback about the hotel. We are thrilled to see that you've enjoyed your stay at Park Plaza Vondelpark, Amsterdam. Your comments are of great importance to all of us and will help us in our efforts to continuously maintain and improve the standards to the level you may expect from us. Therefore your feedback is very much appreciated. It has been a pleasure to welcome you and we look forward to seeing you again in Park Plaza Vondelpark, Amsterdam or in one of our affiliated hotels when your travels bring you back to the area! Kind regards, Quirine, Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from buenos aires, argentina

Nice hotel close to Vondelpark

Posted Aug 5, 2017
The hotel was very well located, clean and comfortable. The only issue with the room was the bathroom. Unfortunately it's not apli from the room itself, but only separated by a tinted window glass with a gap between the ceiling and itself. Hence, it's not very private. Also, the hotel doesn't have even a car space available to unload luggage from a car when arriving to the hotel. This makes it very difficult to check in.
Comment from Hotel Management
Aug 8, 2017 by Quirine, Hotel Management
Dear Santiago, Thank you for taking the time to share your feedback about the hotel. We are thrilled to see that you enjoyed your time at Park Plaza Vondelpark, Amsterdam. Concerning your feedback about the bathroom; we are taking this into consideration when looking at options to improve our guest rooms. Of course, this will not take away any inconvenience you have experienced during your stay, for which I offer my sincere apologies. Your comments are of great importance to all of us and will help us in our efforts to continuously maintain and improve the standards to the level you may expect from us. Therefore your remarks are very much appreciated. On behalf of our entire staff at Park Plaza Hotels & Resorts we thank you for your business and we hope to see you again when your travels bring you back to the area! Quirine, Duty Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

quiet, near good restaurants and tram.

Posted Jul 27, 2017
Front desk staff very helpful. Enjoyed Ann Frank House, Van Gogh Museum, windmill & cheese tour + lovely restaurants.
Comment from Hotel Management
Jul 29, 2017 by Quirine, Duty Manager, Hotel Management
Thank you for taking the time to share your feedback about the hotel. We are thrilled to see that you've enjoyed your stay at our hotel. Your comments are of great importance to all of us and will help us in our efforts to continuously maintain and improve the standards to the level you may expect from us. Therefore your feedback is very much appreciated. It has been a pleasure to welcome you and we look forward to seeing you again in Park Plaza Vondelpark, Amsterdam or in one of our affiliated hotels when your travels bring you back to the area! Kind regards, Quirine, Duty Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Wales, UK

Brilliant location

Posted Jul 22, 2017
Pros: Location, location, location. Friendly staff. The quiet, despite main road. Air conditioning that didn't require a heating engineer to work.
Cons: We would have liked a larger selection of teas, plus mint or fruit and fresh milk would have been good.
Close to the absolutely lovely Vondel Park which makes a delightful walk (just watch out for the lawless bike riders) to the Museum Quarter. The friendly, accommodating staff, pleasant room, and attractive lobby, bar and veranda make this an excellent stop for a visit to wonderful Amsterdam.
Comment from Hotel Management
Jul 27, 2017 by Quirine, Hotel Management
Dear JCAB, Thank you for taking the time to share your feedback about the hotel. We are thrilled to see that you've enjoyed your stay at our hotel. Your comments are of great importance to all of us and will help us in our efforts to continuously maintain and improve the standards to the level you may expect from us. Therefore your feedback is very much appreciated. In regards to your comments about the fresh mint, fruit and milk, you can always ask one of the food and beverage staff, they will be more than willing to provide this for you should we have it available when you request it. It has been a pleasure to welcome you and we look forward to seeing you again in Park Plaza Vondelpark, Amsterdam or in one of our affiliated hotels when your travels bring you back to the area! Kind regards, Qurine, Duty Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Edinburgh

Excellent hotel, good location

Posted Jul 21, 2017
Pros: Good location, quiet, bed was very comfortable, great staff.
Cons: Bar was pleasant but very limited outdoor seating and prices were high.
Location: Very close to the Vondelpark, a green oasis in the centre of the city. You can walk through the park to the Riksmuseum, Van Goch etc.
A great base for a trip to Amsterdam. On the no 2 tram stop, 10 mins to the centre. Room spacious with very comfortable bed, breakfast with a good selection of traditional, continental and healthy. Staff very helpful and welcoming.
Comment from Hotel Management
Jul 23, 2017 by vonetta w, guest relations host, Hotel Management
Dear Annie, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us as well as the location, the comfortability of the bed and the service from our staff. We are sorry to hear that the bar did not completely live up to your expectations and hope that we have a chance again in the future to exceed your expectations. We look forward to your next stay should your travels bring you back to Amsterdam. Kind regards,