Ratings based on 1 Verified Reviews

5.0 out of 5
5.0 Room cleanliness
5.0 Service & staff
4.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from Boston

Luxurious service and old world charm

Posted Mar 10, 2015
Pros: The service, the warmth and the charm of their people.
Cons: We truly have nothing we felt could be improved upon - all was fabulous.
Location: Zurs has amazing access to the skiing (3 chairs and 1 Gondola within a few hundred feet). The one ski ticket for the whole area is a great value
Even before we arrived, the hotel advised us of stormy driving conditions from Zurich and recommended we use the train. Great advice. Their driver met us at the train (literally) and brought us to the hotel where we were greeted with charm and hospitality. Within 10 minutes of our arrival, all staff was greeting us throughout the hotel by name. It was quite extraordinary the extent to which we were catered to. From the reception staff, the dining room staff, the spa staff and even the housekeeping staff were extraordinarily attune to each and every one of our needs. The breakfasts and dinners were delicious and delightful. This in and of itself was most unusual and pleasing. However, the icing on a perfect skiing vacation was the private guide and ski instructor Roman took us for unbelievable Hors Pistes skiing. This was an unforgettable vacation and we will be back.