Ratings based on 236 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Beautiful Victorian Style Hotel

Posted Oct 16, 2017
Pros: -Amazing Buffet -Super comfy bed -Super strong A/C -Victorian style decorations
Cons: Everthing was amazing.
Location: Great location. Had an amusement park nearby. Had a shopping centre nearby. And minutes to the beach.
This was an amazing hotel. I love the Victorian style rooms and art deco furnishings. My room had a view of the beach. It was amazing. Also the suite had huge bathroom with separate shower and tub/jucuzzi. But the best part of the room was the amazing comfortable bed. Its big and super soft. Like a pillow. If you like firm. Its not for you. Plus It had the coldest A/C out of all the hotel I stayed at in Vietnam. Staff was amazing from check-in to check-out. Its has all the amenities. The breakfast buffet was amazing. Its again my favorite out of all the hotel I stayed at in Vietnam. Lots of choices from asian to western style foods. Will stay here again. A+++++
Comment from Hotel Management
Oct 19, 2017 by The management team of The Imperial Hotel Vung Tau, Hotel Management
Dear Hai, Thank you for choosing The IMPERIAL Hotel Vung Tau as your choice of accomodation. I am so delighted to know that our Hotel services and facilities have met up with your kind expectations and most importantly your kind encouragement for all our front office team. I will definitely share this wonderful comments of yours to motivate our team to do even better. Seeing the smiles from the satisfied guests are the best reward for us. Looking forward to be of service to you again in the near future. Thank You.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

A true pearl of Vietnam. Must visit.

Posted Sep 28, 2017
Pros: Staff, facilities, food.
Cons: Laundry service was too expensive. Everything else well priced.
Location: BEACH!
I recently visited the Imperial on an impromptu visit to Vung Tau while traveling in nearby Saigon. This hotel is absolutely fabulous, and I wholeheartedly recommend both visiting Vung Tau and staying at the Imperial if you get the opportunity. I paid a last-minute price that was comparable to a value hotel back home, but the rooms and facilities made it clear that this was a true five-star. The hotel has 3 restaurants, a full-service spa, two pools, and innumerable other amenities. The staff is fantastic, and most speak English. The restaurants are truly top-notch, we ate at all three. Their "sex on the beach" cocktail was one of the best cocktails I've ever had, and best enjoyed on the pool veranda! The staff was excellent, and the manager even stopped by to make sure our experience was meeting our expectations. The spa was excellent and the masseuse very good at her work--I left feeling very relaxed and ready for the beach! We visited during September (the low season) and so the hotel and beach were not as busy. But despite what the forecast said, we had beautiful weather the whole time, and often had the beach and pool to ourselves! Again, this is a real pearl of a hotel--I don't think many westerners have discovered it yet, but I can't recommend it enough! After 10 days of traveling in youth hostels and bargain hotels, it was nice to enjoy some (affordable) luxury. This is NOT a paid review--I just wanted to share what a great place this is!
Comment from Hotel Management
Sep 30, 2017 by Ther Imperial Hotel Management Team, Hotel Management
Dear Mr Evan, Thank you for staying with us at The IMPERIAL Hotel Vung Tau. It is our pleasure to have served you. Thank you for your kind comments about hotel facilites and service team and I will share with my team to encourage them to do even better in guest satisfaction. Hopefully in your next visit, we will be able to create yet another wonderful and interesting trip for you in Vung Tau again. Looking forward to seeing you back to Imperial Hotel soon. Yours Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with beach accross the street

Posted Aug 29, 2017
Very friendly staff, good breakfast and very convenient beach access
Comment from Hotel Management
Sep 8, 2017 by The Hotel Management Team, Hotel Management
Dear Thach, Thank you so much for choosing the Imperial Hotel as your favourite choice of accommodation in Vung Tau. We are very delighted that our facilities and service team met up your expectation. We hope that you had a lot of time to relax and enjoy hotel facilities here. We are looking forward to welcoming you back soon in the near future. Thank you Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from seatte wa

Always a wonderful stay

Posted Aug 23, 2017
Always my choose of hotel for vung tau. Great breakfast and nice pool at the beach
Comment from Hotel Management
Aug 27, 2017 by The management team of The Imperial Hotel Vung Tau, Hotel Management
Dear Chad, Thank you so much for your wonderful feedback regarding your last stay with us. I will convey your kind positive comments to our team members. Hoping to serve you again in the near future. Yours Sincerely
4 out of 5
by SURENDRA G.

A GREAT HOTEL TO RETURN TO

Posted Aug 4, 2017 on Hotels
A GREAT HOLIDAY PLACE VERY CLEAN WITH GOOD LOCATION NEXT TO THE CLEAN BEACH
Comment from Hotel Management
Aug 7, 2017 by The Imperial Hotel, Hotel Management
Dear Surendgra G, Thank you very much for staying with us. We are very glad to learn that you enjoying your holiday at the hotel and had a great time at beach also. We are looking forward to seeing you back you. Best regards, The Hotel Management Team
4 out of 5
by A verified traveler

Posted Aug 2, 2017
The pools and beach are great. But the room are not, it's old smelly and not well maintained. Because I booked throw Expedia, they gave me the worst room.
Comment from Hotel Management
Aug 4, 2017 by The management team of The Imperial Hotel Vung Tau, Hotel Management
Dear Ms An, Thank you for staying with us. We are glad that you love the pool and beach. I hope you had relaxed moments at there. We highly appreciate your comment and take note for the improvement in the future . We wish to have another chance to welcome your back for a better service in the near future. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney Australia

Very modern but with an old world feel

Posted Aug 1, 2017
Great stay staff were attenttive, breakfast buffet could've had some more variety but overall the experience was terrific
Comment from Hotel Management
Aug 4, 2017 by The management team of The Imperial Hotel Vung Tau, Hotel Management
Dear Mr. Rick, Thank you for choosing the Imperial Hotel for staying. we highly appreciate your kind comment and looking forward to seeing you soon in the near future. Best regards,
2 out of 5
by A verified traveler

Hotel was not on beach

Posted Jul 5, 2017 on Orbitz
Misleading pictures of hotel on beach. My husband and I sat in the hotel bar for a drink and got bite by fleas. This hotel is definitely not a 5 star hotel.
Comment from Hotel Management
Jul 11, 2017 by The Management team of the Imperial Hotel Vung Tau, Hotel Management
Dear Orbitz, Thank you for staying with us during your last visiting at Vung Tau. Your comments are valuable to use. We took note and will have further action to improve better customer service. Hope you also had time to enjoy other facilities at hotel. We are looking forward to seeing you next time and have a chance to serve you better. Have a good day. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel with nice pool and private beach

Posted Jun 23, 2017 on Orbitz
It's worth the extra $$$ that you pay for. Great private pool and private beach area.
Comment from Hotel Management
Jun 26, 2017 by Hotel Management Team, Hotel Management
Dear Orbitz, Thank you so much for choosing The Imperial Hotel Vung Tau as your favorite accomodation place. We are very delightful to know that you enjoyed the pool and beach.We also hope you had great time to try our other facilities such as gym, spa and restaurants. We look forward seeing in the near future. Yours sincerely,
5 out of 5
by Clayton

The Best Part of Vung Tau

Posted Jun 18, 2017 on Hotels
The Imperial Hotel was a luxury getaway during our trip to Vietnam. Admittedly the name of the hotel as well as its decor are meant give one a taste of being part of the old colonial elite, and it is overdone, but it provided an excellent stay. I highly recommend the residential tower, we were on the 12th floor in a suite facing the ocean--beautiful view. It has a nice private beach where the water was warm as a bath, and the grounds are well maintained, with excellent pools and new exercise facilities. The free breakfast was great as well. We had heard from other Westerners that Vung Tau was not worth a visit, that the beaches were less desirable than those at Danang or Nhe Trang, but we discovered that it is a popular destination for Asians (Vietnamese, Chinese, South Koreans) and that things were far cheaper than the other two destinations because Westerners avoid it. It is not readily accessible from Saigon, but the hotel provides a very modestly priced shuttle that runs between the HCMC airport and the hotel, which we used (although the trip was about two hours one way). Other sites in the area are OK, the giant Jesus statue overlooking the ocean was worth a visit as well as the famous seafood restaurant on the other side of the peninsula, but not worth coming to Vung Tau for. Frankly, the reason to visit Vung Tau is the hotel stay, so I would recommend several days as long as you are coming this far.
Comment from Hotel Management
Jun 23, 2017 by The Imperial Hotel, Hotel Management
Dear Mr. Clayton, Thank you for staying with us at The IMPERIAL Hotel Vung Tau. I am glad to know that our services and facilities could meet up with your kind expectations and you are enjoying your stay here. In future more new features will be available in our Hotel and please find time to return to us soon. I would like to Thank You for your support and looking forward to your continuous patronage of our Hotel. Thank You. Yours Sincerely Magdalene Lim Executive Assistant Manager